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"Tub did not drain.. Had to ask 3 times to get it fixed and finally they gave me a new room. " More

By a verified traveler on Sat 05 Jun 2021

Hotel Description

Enjoy the outdoor pool at this Poway hotel

In suburbs

Stay at this Poway hotel and you'll be within 2 miles (3 km) of Old Poway Park and 6 miles (10 km) of Carmel Mountain Plaza. Lake Poway and Lake Miramar are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an outdoor pool on site, and a 24-hour front desk and a picnic area are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 43 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Aug 15 - Aug 16

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Poway/San Diego Hotel ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Poway/San Diego Hotel

Everyone (8) Family (1)
2 out of 5
The location was fine but the room felt old, the bathtub had many rust places and the room had a musty dog smell to it. Not worth the price.

Posted by on Jul 6, 2021

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3 out of 5
Tub did not drain.. Had to ask 3 times to get it fixed and finally they gave me a new room.

Posted by on Jun 5, 2021

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2 out of 5
I liked the front desk help, very helpful and thoughtful. The room was dark, dingy...the drapes and sheers laden with smoke smell. There was popped popcorn under one bed, grimey lino that you would never want to walk on in socks. I generally don't like to give bad reviews but 3 nights in this place was almost like a punishment. The room(s) needs to be painted, carpet ripped up and everything scrubbed down and re-done. Minor costs to do any of those things, it's not a huge space!

Posted by on May 9, 2021

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4 out of 5
We arrive late and let early to go to the Zoo. Breakfast was good, place was quite no time for the pool. next time

Posted by on Oct 16, 2017

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4 out of 5
The hotel is close to my daughter's home so it was very convenient for me.

Posted by on Aug 1, 2016

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3 out of 5
The hotel is located in quite residence area. This may be a good alternative for occasion when you visit your relatives in the neighbor. Not recommended for business trip.

Posted by on May 14, 2016

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3 out of 5

Nice hotel, but needs better cleaning.

The hotel staff was very friendly. The room was comfortable and offered nice amenities (free wifi, flat screen hd tv and cable, refrigerator and microwave). Unfortunately, I did not find the cleanliness of the room to be very good. The shower curtain appeared to have mold growing on it and the bathroom itself smelled of urine. It could REALLY use a good, THOROUGH cleaning.

Posted by on May 9, 2016

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4 out of 5

Nice hotel, clean, reasonable rates, convenient

Cons: The shower head could use a little maintenance. Had a little trouble getting it to hold pressure. (Rm. 114)
Location: Very convenient to most all needs. Worked extremely well for us since we were there to visit family in Poway.
Staff was very accommodating. The provided breakfast was always hot and plentiful. The room was kept clean and stocked. I would recommend this hotel for value, convenience, and cleanliness.

Posted by , from Loveland, CO on Jan 2, 2016

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5 out of 5

Perfect for my overnight stay. Clean and neat.

All the amenities. Clean. Small sink/closet area, but otherwise comfy.

Posted by on May 26, 2015

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4 out of 5

Poway business trip

Pros: Good location, quiet
Cons: Parking lot just a bit small. Be careful backing up.
Location: Location is off main Poway roads, easy access to town and San Diego. Beaches, hiking and other outdoor activies. Weather is superb.
Had a business meeting in Poway. Good location, 5 minutes from where I had to be. Close to San Diego and the beaches. Worked out well. Got to the hotel early before noon but was able to get a room even though check-in was 3PM

Posted by , from Illinois on Mar 24, 2015

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Comment from Hotel Management

Apr 7, 2015 by Arianna

Dear Dan, Thank you for providing feedback regarding your stay at the Best Western Poway Inn. We are thrilled to hear our hotel “worked out well” for you. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located near famous attractions and are delighted you were able to enjoy them during your stay. We hope to see you again, during your next trip to Poway. Once more, thank you for reviewing the Best Western Poway Inn.

About the Best Western Poway/San Diego Hotel

Location 13845 Poway Rd, Poway, CA 92064

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available. An outdoor pool, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Poway/San Diego Hotel. Free self parking is available.

  • 1 building
  • 43 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Outdoor picnic space

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: San Diego Intl. Airport (SAN) (38.3 km / 23.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Poway/San Diego Hotel offers 43 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night (maximum USD 100 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night (maximum USD 100 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Poway San Diego
  • Best Western Poway San Diego Hotel
  • Best Western Poway/San Diego Poway
  • Best Western Poway/San Diego
  • Poway Country Inn
  • Best Western Poway
  • Poway Best Western
  • Country Inn Poway
  • Best Western Poway/San Diego Hotel Poway
  • Best Western Poway/San Diego Hotel
  • Best Poway Diego Hotel Poway
  • Best Western Poway/San Diego Hotel Hotel
  • Best Western Poway/San Diego Hotel Poway
  • Best Western Poway/San Diego Hotel Hotel Poway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.