Hotel Riu Vallarta - All Inclusive

3.5 star property
3.5-star beachfront property near Bay of Banderas

Choose dates to view prices

Photo gallery for Hotel Riu Vallarta - All Inclusive

4 outdoor pools, pool umbrellas
On the beach, sun loungers, beach towels, beach massages
5 bars/lounges, swim-up bar, poolside bar
Aerial view
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪8 min drive‬
  • Place, Playa Bucerías
    ‪15 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬

Room options

Double Room (U)

8.8 out of 10
Excellent
(175 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Quadruple Room Superior

  • 419 sq ft
  • Sleeps 4
  • Free WiFi

Suite, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 742 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (M)

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (M)

8.8 out of 10
Excellent
(19 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (U)

8.6 out of 10
Excellent
(161 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (E)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (U)

7.4 out of 10
Good
(9 reviews)
  • 420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

Family Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(165 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (L)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (L)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room Standard with Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Garden View

  • 365 sq ft
  • Sleeps 4
  • Free WiFi

Suite, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (C)

7.8 out of 10
Good
(18 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

Double Room, Partial Ocean View (C)

8.8 out of 10
Excellent
(56 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (C)

9.2 out of 10
Wonderful
(50 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Partial Sea View (M)

8.0 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (M)

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Family Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(11 reviews)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds
  • Free WiFi

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds
  • Free WiFi

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (Kids Free | C)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite with Sea View

  • 742 sq ft
  • Sleeps 2
  • Free WiFi

Double Room Standard

  • 322 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Sea View

  • 365 sq ft
  • Sleeps 4
  • Free WiFi

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About the neighborhood

Nuevo Nayarit

On the beach.You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Also, Playa Bucerías is within 3 miles (5 km) and Vallarta Adventures is within 6 miles (10 km).

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.0 mile
  • Flamingos Golf Club - 8 min drive - 2.7 miles
  • El Tigre Golf at Paradise Village - 13 min drive - 4.6 miles
  • Los Arroyos Verdes - 14 min drive - 4.6 miles
  • Playa Bucerías - 15 min drive - 3.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬17 min walk
  • ‪Reflect Krystal Sky Bar - ‬17 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪O International Buffet - ‬19 min walk
  • ‪Kulinarium - ‬2 min walk

About this property

Hotel Riu Vallarta - All Inclusive

3.5-star beachfront property near Bay of Banderas
Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Nayarit property.

  • 1 building
  • 678 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Vallarta - All Inclusive to the airport?

Hotel Riu Vallarta - All Inclusive is 8.8 mi (26-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Vallarta - All Inclusive?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Vallarta - All Inclusive on May 25, 2026 start from $204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Vallarta - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Vallarta - All Inclusive.

How close is Hotel Riu Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Vallarta - All Inclusive offer free breakfast?

Hotel Riu Vallarta - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Vallarta - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are nearby.

What time is check-in at Hotel Riu Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Vallarta - All Inclusive?

This property offers free self parking.

Does Hotel Riu Vallarta - All Inclusive have a pool?

Hotel Riu Vallarta - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Vallarta - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Vallarta - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy facials, mani/pedis, and hot stone massages.

How close is Hotel Riu Vallarta - All Inclusive to downtown Nuevo Nayarit?

Hotel Riu Vallarta - All Inclusive is 2.7 mi away from Nuevo Nayarit.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1947 out of 3680 reviews
Rating 8 - Good. 919 out of 3680 reviews
Rating 6 - Okay. 489 out of 3680 reviews
Rating 4 - Poor. 171 out of 3680 reviews
Rating 2 - Terrible. 154 out of 3680 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food bar was awesome!!
Stayed 4 nights in Apr 2026

8/10 Good

Cristian Marisol Gonzalez

Stayed 4 nights in Nov 2025

8/10 Good

Joey

Stayed 8 nights in Jan 2026

8/10 Good

Micaela

Stayed 3 nights in Jan 2026

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Fun activities. Rooms could ve a little bigger. Stayed in a junior suite… it was very small for the price
Stayed 6 nights in Jan 2026

2/10 Terrible

Melanie

Traveled with partner
Disliked: Amenities
The food choices, for being in Mexico, I was hoping for an authentic Mexican food, instead there was everything but. And the food out by the pool was basic hotdog and hamburgers, I can get that where I live, when I go on vacation to another country I want the local food. The room; we could not close the blackout curtains all the way only the sheer Curtin, so it was so bright and also so loud in the room, closing the door didn’t even muffle the noise that was outside
Stayed 7 nights in Jan 2026

8/10 Good

Elizabeth

Stayed 5 nights in Nov 2025

10/10 Excellent

Guillermina

Stayed 3 nights in Dec 2025

8/10 Good

Anna

Stayed 4 nights in Jan 2026

8/10 Good

ERIKA, Camarillo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just got back last night from staying at Riu Vallarta. All in all, we loved it! Only one issue, really. The food was awful. No matter what restaurant you went to. But the service was great. Bartenders were amazing! All the staff was awesome. The rooms were so-so. The beds didn’t come with a comforter or duvet or anything but we had an extra blanket in the closet so whatever.
Stayed 4 nights in Jan 2026

10/10 Excellent

Brian, FARGO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the resort is amazing
Stayed 8 nights in Jan 2026

8/10 Good

Raymond, Penticton

Traveled with partner
Liked: Cleanliness, amenities
Housekeeping staff were very pleasant and our room was very clean. When we called customer service to replace the bottled water and coffee packages, they were delivered quite promptly. All the dining room and bar servers went out of their way to ensure we had anything we needed. On the downside, this was our second visit to this hotel and both times there were lots of issues with the elevators. We were able to use the stairs, but other people experienced long waits for service. Also, the recorded music that plays in the lobby bar area isn't very pleasant. Rather than the constant disco beat, maybe a variety of genres might be nice.
Stayed 14 nights in Jan 2026

8/10 Good

Larry

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As far as assigned room condition and service, it was top notch. Our previous stay was in a much more desirable room overlooking the courtyard where we could sit on the balcony and enjoy hearing the music at a pleasant volume. This room overlooked a back alley and had no other attractive qualities.
Stayed 14 nights in Jan 2026

8/10 Good

Huiyuan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, most rooms have ocean views. We enjoyed the nightly entertainments. These are informal, interactive and fun. The staff is helpful. The checkout is fast too. However I found food offerings are limited. The pool food is only hot dog and hamburgers(with starchy meat patties). There is no tacos or wings. The breakfast buffets are nice and adequate but lunch and dinner offerings are lackluster. There are only buffets for lunch and there are usually only two à la carts restaurants open every night. The food in these restaurants are also disappointing, steak we had were of cheap cut and many dishes were too salty. There were also not enough local food representations, which is very disappointing for the area.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rebecca Lynn

Stayed 4 nights in Jan 2026

2/10 Terrible

Mallari

Stayed 3 nights in Jan 2026

6/10 Okay

Ashley, star

Stayed 4 nights in Jan 2026

10/10 Excellent

Graciela

Stayed 4 nights in Jan 2026

4/10 Poor

Hannah kristine

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't come back. Everything was very subpar. Rooms were not very nice. Biggest complaint was you couldn't get into the restaurants unless you lined up half an hour to an hour before they open to then be told a 2-3 hour wait still. Not how you want to spend your vacation standing in line. Wish they just did reservations like every other resort. At least you can plan your day accordingly with children. Buffet was all we could eat and that got old really fast. Not good food at all :( was very disappointed :(
Stayed 7 nights in Jan 2026

8/10 Good

Elise

Liked: Cleanliness
Room was clean, property was clean. Elevators were broke and food wasn’t the greatest. Food can be a lot better. Everything else was pleasant.
Stayed 4 nights in Jan 2026

6/10 Okay

NICOLE

Liked: Property conditions & facilities
The staff was absolutely amazing and easily the best part of this resort. Friendly helpful and genuinely wonderful people. Unfortunately that is where the positives mostly end. There is no ATM on site which is inconvenient for an all inclusive resort. The specialty restaurants fill up almost immediately each day so we rarely got the chance to eat at them. Because of that the buffet was our main option most days. It was fine but eating there over and over gets old quickly. The on site store also raised cigarette prices over the weekend which felt a little sketchy and left a bad taste. I have stayed at other Riu properties in Puerto Vallarta and had much better experiences. This one just did not live up to expectations and I probably would not return.
Stayed 4 nights in Jan 2026

8/10 Good

Nicolas James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great, food was good. Life bands are fun, but need better varieties, the main mic was too low for a singer. Kids activities are way too loud. Times where the kids activities and bar at the beach where so loud i had to move.
Stayed 4 nights in Jan 2026

8/10 Good

Luz Esther Gonzalez

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and was done promptly every time. The staff were extremely helpful and friendly. Our friends did have a roach in their room, so that was unfortunate. The Italian restaurant was amazing but the steak house and buffet were mediocre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Anam

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast menu everyday, excellent food and all amenities were included and everything was perfect.
Stayed 3 nights in Jan 2026

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 8 nights in Jan 2026