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Crowne Plaza Phoenix Airport - PHX by IHG

Property class: 3.5
3.5-star hotel near Desert Botanical Garden

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Bar (on property)
Point of interest
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(13 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(15 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(103 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free airport shuttle
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About the neighborhood

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and Phoenix Zoo. Arizona State University and Chase Field are also within 6 miles (10 km).

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.4 miles
  • El Zaribah Shriners Auditorium - 15 min walk - 0.8 miles
  • Salt River - 2 min drive - 1.2 miles
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.2 miles
  • Papago Park - 2 min drive - 1.7 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Mesquite Fresh Street Mex - ‬10 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

How close is Crowne Plaza Phoenix Airport - PHX by IHG to the airport?

Crowne Plaza Phoenix Airport - PHX by IHG is 3.3 mi (11-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on May 3, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Phoenix Airport - PHX by IHG have an airport shuttle?

Crowne Plaza Phoenix Airport - PHX by IHG offers a free airport shuttle, available 24 hours a day.

Does Crowne Plaza Phoenix Airport - PHX by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Phoenix Airport - PHX by IHG, but full breakfast is offered for a fee of between USD 7 and 20 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Crowne Plaza Phoenix Airport - PHX by IHG?

No, there is no casino at this hotel, but Casino Arizona (13-min drive) and Lone Butte Casino (17-min drive) are nearby.

What time is check-in at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM.

Is there free parking at Crowne Plaza Phoenix Airport - PHX by IHG?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per day.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Crowne Plaza Phoenix Airport - PHX by IHG features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Phoenix Airport - PHX by IHG to downtown Phoenix?

Crowne Plaza Phoenix Airport - PHX by IHG is 5 mi away from Phoenix.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1075 out of 1957 reviews
Rating 8 - Good. 397 out of 1957 reviews
Rating 6 - Okay. 259 out of 1957 reviews
Rating 4 - Poor. 123 out of 1957 reviews
Rating 2 - Terrible. 103 out of 1957 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Comfortable stay and convenient for anyone with early/late flight. Shuttle and tram to airport available 24 hours a day.
Stayed 1 night in Jan 2026

8/10 Good

Robert, peoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, awesome staff, great location from the airport
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have breakfast. Dinner was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was good, location was good, airport shuttle was awesome
Stayed 1 night in Jan 2026

8/10 Good

Josh

Stayed 1 night in Jan 2026

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Cynthia J

Stayed 1 night in Jan 2026

10/10 Excellent

Linda A

Liked: Cleanliness, staff & service
Did not eat breakfast or drink at the bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Regina

Stayed 1 night in Jan 2026

6/10 Okay

Sundeep

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel is old and rooms are dated. It’s close to the airport. If you are a flight attendant or airline crew and if you need a night to stay then pick
Stayed 1 night in Jan 2026

6/10 Okay

Tenille

Stayed 1 night in Jan 2026

6/10 Okay

Kena

Liked: Staff & service
Disliked: Amenities
The hallways and rooms are very dark. The fan in room is very loud. Restaurant was out of many things. Staff was friendly and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

William, LA quinta

Liked: Cleanliness, amenities, property conditions & facilities
Aweseome service
Stayed 1 night in Dec 2025

6/10 Okay

Jim, Sacramento

Stayed 1 night in Dec 2025

6/10 Okay

Branden

Stayed 5 nights in Dec 2025

10/10 Excellent

Guadalupe, georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, everyone was very helpful and friendly.
Stayed 1 night in Dec 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
The room was sub standard. My husband felt ill so we opted to stay over and fly a day later. The condition of the room is older, which is acceptable, but there was a long black hair on the sheets when i folded bed down. Also, the bed was made incorrectly, so the sheets kept popping off. The worst part though, was no working TV. Maintenance came twice and could not fix it. We were offered to move but my husband was in bed. We were also offered some chips and a drink. Not satisfying.
Sheets didn’t stay on.
Hair on the pillow!
Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quiet. Easy to get to airport
Stayed 1 night in Dec 2025

10/10 Excellent

Navraj

Stayed 1 night in Dec 2025

10/10 Excellent

Akira

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations mmm very clean and comfortable
Stayed 1 night in Dec 2025

6/10 Okay

Martha

Traveled with family and small children, Traveled with pets
Disliked: Staff & service, property conditions & facilities
We booked this hotel as our last resort to try getting some sleep. I wish i had read more about this hotel before booking. If you are traveling with a pet this is a pet friendly hotel with a charge of $50 dollars. For us that was almost half cost of our room. Also that if you are traveling in car you have to pay in order to park in a unpaved dirt and rock lot. I was surprised that in our room the bathroom sink still had hair and stuck in stain like someone spit into the sink. For the expectation i had about this hotel being really clean that to me was disappointing. Since its something so noticeable and main thing to clean. Besides other things that weren't clean properly that stood out the most. Nothing was great about the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Stayed 1 night in Dec 2025

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities
Good to go.
Stayed 1 night in Dec 2025

8/10 Good

Natalie, Las Vegas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great - friendly and helpful. Room was average but liked the bed & pillows were comfortable & bathroom was good.
Stayed 1 night in Dec 2025