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Best Western Plus Surprise-Phoenix NW

3.5 star property
3.5-star hotel near Surprise Stadium

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Photo gallery for Best Western Plus Surprise-Phoenix NW

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace
Fitness facility
Exterior
Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
13337 W Grand Avenue, Surprise, AZ, 85374
  • Place, Destiny Springs Healthcare
    ‪10 min walk‬
  • Place, Centennial Friendship Park
    ‪1 min drive‬
  • Place, Sun Village Golf Course
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

  • Sleeps 2
  • 1 King Bed

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Exterior

Garner Hotel Phoenix Northwest – Surprise by IHG

Surprise Original Townsite
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 249 reviews
$88 nightly
The price is $101
Jan 26 - Jan 27
Total with taxes and fees
Garner Hotel Phoenix Northwest – Surprise by IHG

About the neighborhood

Surprise

Heart of Surprise.You'll be within 3 miles (5 km) of Surprise Stadium and 9 miles (15 km) of Arrowhead Towne Center. Peoria Sports Complex is within 9 miles (15 km) and Desert Diamond Casino - West Valley is within 12 miles (20 km).

What's nearby

  • Destiny Springs Healthcare - 10 min walk - 0.6 miles
  • Centennial Friendship Park - 1 min drive - 1.0 mile
  • Sun Village Golf Course - 3 min drive - 1.7 miles
  • Westgate Entertainment District - 16 min drive - 12.4 miles
  • State Farm Stadium - 16 min drive - 12.8 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Panda Express - ‬14 min walk
  • ‪Olive Garden - ‬6 min walk

About this property

Best Western Plus Surprise-Phoenix NW

3.5-star hotel near Surprise Stadium
Best Western Plus Surprise-Phoenix NW offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. An area shuttle within 35 mi is available for a fee. The business-friendly Best Western Plus Surprise-Phoenix NW also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Surprise hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Surprise-Phoenix NW offers 86 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Comfort Inn & Suites Surprise Near Sun City West
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,004 reviews
$98 nightly
The price is $112
Jan 26 - Jan 27
Total with taxes and fees
Comfort Inn & Suites Surprise Near Sun City West

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge) up to 35 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

How close is Best Western Plus Surprise-Phoenix NW to the airport?

Best Western Plus Surprise-Phoenix NW is 21.3 mi (29-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on Jan 25, 2026 start from $104.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Surprise-Phoenix NW have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Surprise-Phoenix NW.

Does Best Western Plus Surprise-Phoenix NW offer free breakfast?

Best Western Plus Surprise-Phoenix NW offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Plus Surprise-Phoenix NW?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (14-min drive) is nearby.

What time is check-in at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Surprise-Phoenix NW?

This hotel offers free self parking.

Does Best Western Plus Surprise-Phoenix NW have a pool?

Best Western Plus Surprise-Phoenix NW features an outdoor pool.

Does Best Western Plus Surprise-Phoenix NW have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Surprise-Phoenix NW to downtown Surprise?

Best Western Plus Surprise-Phoenix NW is 1.3 mi away from Surprise.

Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness
It’s the little details like how they give a couple bottles of water when you check in. Saved me a trip to the store while traveling which is good when you’re tired!
Stayed 1 night in Oct 2025

2/10 Terrible

Martha

Stayed 2 nights in Oct 2025

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good, just your regular breakfast but the flavor was great. Also, the staff was always there cleaning and wiping tables.
Stayed 5 nights in Oct 2025

8/10 Good

Horacio

Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Gaganjit

Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Oct 2025

10/10 Excellent

vernon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

DJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was Spacious and Safe.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a Pet friendly room. Enjoyed my stay and was very comfortable. Thanks to Best Western Clerk for recognizing me as a VIP! Her kindness speaks volumes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Brandy

Stayed 3 nights in Sep 2025

10/10 Excellent

Kinzal

Stayed 2 nights in Sep 2025

10/10 Excellent

Erique

Stayed 1 night in Aug 2025

10/10 Excellent

mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Sep 2025

10/10 Excellent

Rabecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Beds are comfortable Enjoyed the hot tub after driving
Stayed 3 nights in Aug 2025

6/10 Okay

geoffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hans

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025