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"Everything OK. Nice pool area Good breakfastVery comfortable bed
"
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By a verified traveler on Sun 25 Aug 2019
Hotel Description
3-star apartment with kitchen in Surprise
In Surprise
At this Surprise aparthotel, you'll be within half a mile (1 km) of Surprise Stadium and 3 miles (5 km) of Centennial Friendship Park. Granite Falls Golf Course and Coyote Lakes Golf Club are also within 6 miles (10 km).
Free perks
This aparthotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.
Free Internet, kitchens
The 116 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Smart TVs come with cable channels, and other amenities include free WiFi and sofa beds.
Residence Inn Phoenix NW/Surprise ratings based on 8 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Residence Inn Phoenix NW/Surprise
Everyone (2)Family (4)
5 out of 5
Everything OK. Nice pool area Good breakfastVery comfortable bed
Posted by a verified traveler on Aug 25, 2019
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5 out of 5
Great location, very clean and nice staff. Outdoor pool and decent workout room as well.
Posted by a verified traveler on May 2, 2019
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5 out of 5
Visiting grandchildren
Pros:Location
The whole experience was great, the grandchildren loved the pool. The whole staff was great, I mean everyone that works at that hotel. My husband loved the parties in the lobby, he thought that was just great.
Posted by Ginger, from Butler Pa on Aug 5, 2018
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5 out of 5
Amazing Hotel! So Happy We Stayed There!
Pros:Pretty much everything, we used the gym, the pool the basketball courts everything was great!
Location:The location was great it is in the center or Surprise so you have all food, swimming, shopping and baseball within blocks from the hotel.
The staff was so nice all the way across the board from the desk to management to the cleaning crew to the outside maintenance. We were always greeted by every person with a wonderful smile and a hello. You can tell the staff really enjoys the work they are doing and the company they work for. By far the best hotel experience we have ever had, And the breakfasts in the morning so good!
Posted by Becks, from Illinois on Jun 19, 2017
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1 out of 5
really great
We stayed here for 2 weeks and could not be more pleased. I actually have not one complaint! Beautiful hotel, and we will be back next year!
Posted by a verified traveler on Mar 25, 2013
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5 out of 5
One of the best hotel stays I have ever had.
Pros:Free breakfast, Close restaurants, Free Internet, Quiet, the most friendly and helpful staff
Cons:no shaded parking(but few others have it either)
My stay at this hotel was one of the best I have ever had, including stays at destination resorts. The facility is very clean and well maintained (it is only a couple of years old). They have the most friendly and helpful staff I have ever encountered at a hotel. I was actually somewhat amazed. My experience of late has been that staffs seem to act as if they are doing you a favor to let you stay, not treating you as a customer, let alone a potential repeat customer. Every employee I encountered, from housekeeping to the general manager, was polite and greeted me with a smile. I stayed with my 5 year old son and he loved the pool. There was a fair amount of other families with children staying with whom he could make friends and play. All areas of the room, bathroom and kitchen included, were clean. The supplied dishes and cookware appeared new. I got a good deal on this stay, but the meals really made it a good value. Although a self service continental breakfast was expected, it was really almost a full service hot meal. Here again the staff shined, making our waffles and bringing items to our table. Waffles, eggs, cereals, fruit, yogurt, meats, potatoes, pastries, breads and more. On top of that, they do social event meals two nights a week. We had a great cheeseburger cookout! The location is also excellent, especially if you are a Rangers or Royals fan. Almost everything you can think of is a very short drive away, although nothing is in walking distance, except the library and city water park across the street ( and the Rangers/Royals Spring training facility). If you need to stay in Surprise, I highly recommend this place.
Posted by LeavinCleve, from Cleveland, Ohio on Jul 8, 2011
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5 out of 5
Clean, comfortable suite. Friendly staff.
Pros:Free breakfast, Free Internet, Quiet
We had a suite and it was very clean and comfortable. The hotel was quite and had nice amenities. The staff (most everyone) was friendly.
Posted by jab1, from Alabama on Feb 4, 2011
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1 out of 5
Not Good
terrible service, breakfast was cold and the Rooms were dirty.
Residence Inn Phoenix NW/Surprise offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 432 square feet (39 square meters). The business-friendly Residence Inn Phoenix NW/Surprise also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This 3-star Surprise aparthotel is smoke free.
1 building
116 guestrooms or units
4 levels
432 sq ft of conference space
39 sq m of conference space
Full breakfast (free)
Manager's reception (free)
Deli
Business center (24 hours)
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Front-desk safe
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Kitchen
Snack bar/deli
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (50.5 km / 31.4 mi)
Parking: Free self parking
Room Amenities
Residence Inn Phoenix NW/Surprise offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with king sofa beds. Smart televisions come with cable channels and Netflix. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Surprise aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
In-room kitchen
Sitting area
Pull-out sofa bed
In-room dining
Smart television
Cable channels
Netflix
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Cribs (free)
Housekeeping (daily)
Hair dryer
Telephone
Iron and ironing board
Desk
Air conditioning
Food & Drink
Guests are served free full breakfast. The aparthotel hosts a free manager's reception on select days.
Room service is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Visual alarms in hallways
Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time ends at 11 PM
Check-in time starts at 3 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pets
Pets: USD 100 per stay
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
UnionPay
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 100 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Residence Inn Aparthotel NW/Surprise Phoenix
Residence Inn Phoenix NW/Surprise
Residence Inn Phoenix NW/Surprise Aparthotel Surprise
Residence Inn Phoenix NW/Surprise Aparthotel
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Residence Inn Phoenix NW/Surprise Surprise
Resince Phoenix NWSurprise Su
Phoenix Nw Surprise Surprise
Residence Inn Phoenix NW/Surprise Surprise
Residence Inn Phoenix NW/Surprise Aparthotel
Residence Inn Phoenix NW/Surprise Aparthotel Surprise
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
