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Residence Inn Phoenix NW/Surprise

3.0 star property
Enjoy the outdoor pool at this 3-star Surprise hotel

Choose dates to view prices

Photo gallery for Residence Inn Phoenix NW/Surprise

Relax by the pool surrounded by lush greenery and lounge in style.
Enjoy al fresco dining and socializing in our outdoor patio area, featuring a grill station and comfortable seating.
Relax in a comfortable lounge area with a sofa, armchairs, and a coffee table.
Enjoy cooking in this well-equipped kitchen with a refrigerator, oven, and microwave, plus a convenient island with bar stools.
Relax in our spacious lobby with a cozy seating area, fireplace, and dining space.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Hot Tub
  • Laundry
  • Pool
  • Pet friendly

Explore the area

Map
16418 N Bullard Avenue, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min walk‬
  • Luke Air Force Base
    ‪15 min drive‬
  • State Farm Stadium
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Fireplace (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Fireplace)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Fireplace)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

In Surprise .Within a 15-minute walk of the hotel, you'll find Surprise Stadium and Surprise Tennis Center. Sun Village Golf Course and Banner Del E Webb Medical Center are also within 3 miles (5 km).

What's nearby

  • Surprise Stadium - 7 min walk - 0.4 miles
  • Peoria Sports Complex - 15 min drive - 9.9 miles
  • Luke Air Force Base - 15 min drive - 9.6 miles
  • Westgate Entertainment District - 20 min drive - 14.0 miles
  • State Farm Stadium - 20 min drive - 14.5 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬2 min drive

About this property

Residence Inn Phoenix NW/Surprise

Enjoy the outdoor pool at this 3-star Surprise hotel
Residence Inn Phoenix NW/Surprise offers its guests an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Residence Inn Phoenix NW/Surprise also features barbecue grills, a garden, and a picnic area. Self parking is free.

This 3-star Surprise hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • 39 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
Residence Inn Phoenix NW/Surprise offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Holiday Inn Express Surprise by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Netflix
  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 100 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Aparthotel NW/Surprise Phoenix
Residence Inn Phoenix NW/Surprise
Residence Inn Phoenix NW/Surprise Aparthotel Surprise
Residence Inn Phoenix NW/Surprise Aparthotel
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Residence Inn Phoenix NW/Surprise Surprise
Resince Phoenix NWSurprise Su
Phoenix Nw Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel
Residence Inn Phoenix NW/Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel Surprise

Frequently asked questions

How close is Residence Inn Phoenix NW/Surprise to the airport?

Residence Inn Phoenix NW/Surprise is 23.3 mi (34-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn Phoenix NW/Surprise?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Phoenix NW/Surprise on Aug 3, 2025 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn Phoenix NW/Surprise have an airport shuttle?

Airport shuttle services are not available at Residence Inn Phoenix NW/Surprise.

Does Residence Inn Phoenix NW/Surprise offer free breakfast?

Residence Inn Phoenix NW/Surprise offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Residence Inn Phoenix NW/Surprise?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What time is check-in at Residence Inn Phoenix NW/Surprise?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Residence Inn Phoenix NW/Surprise?

This hotel offers free self parking.

Does Residence Inn Phoenix NW/Surprise have a pool?

Residence Inn Phoenix NW/Surprise features an outdoor pool.

Does Residence Inn Phoenix NW/Surprise have a spa?

There are no spa services available at this hotel.

How close is Residence Inn Phoenix NW/Surprise to downtown Surprise?

Residence Inn Phoenix NW/Surprise is 0.6 mi away from Surprise.

Residence Inn Phoenix NW/Surprise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 470 out of 563 reviews
Rating 8 - Good. 76 out of 563 reviews
Rating 6 - Okay. 7 out of 563 reviews
Rating 4 - Poor. 5 out of 563 reviews
Rating 2 - Terrible. 5 out of 563 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

fawn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always stayed at the Radisson Inn when I come to Surprise AZ and loved everything .. love the staff .. extremely attentive to their guests .. pet friendly and unfortunately this time my dog was bad .. but Travis the manager was so wonderful about it .. I didn't hesitate with informing them of what she did .. Travis was amazing .. I highly recommend staying at the Radisson Inn in surprise Arizona .. YOU won't regret it .. YOU WILL LOVE IT..
Stayed 11 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Property was very clean, staff amazing. Hard time with the surrounding noise from AC units or something? Constant noise throughout the night
Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

We enjoyed our stay. The entire property is very nice with plenty of parking. It's not far from many restaurants and shopping opportunities. The complimentary breakfast was very good with many choices.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hansel

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop tonrest your head.
Stayed 1 night in Nov 2024

8/10 Good

Tricia, Cypress

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great. Delicious
Stayed 7 nights in Oct 2024

8/10 Good

Eddie

Traveled with partner
Easy to park, check in was close to the parking lot and luggage carts made unloading easy. Breakfast was good, and would definitely stay at this hotel again
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariano

Stayed 4 nights in Oct 2024

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball fam

Quick baseball trip and room and area were perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dana, Pine Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience. We were there for over a week- super nice staff. Great breakfast everyday. Nice pool, great little gym (super clean). Perfect as a home away from home.
Stayed 8 nights in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Front desk staff was great ! I enjoyed the breakfast service and the staff was great !
Stayed 9 nights in Jun 2024

10/10 Excellent

Hazel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed in ever I will always go back to this location. The staff is extraordinary excellence!
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Stayed 2 nights in Jun 2024

10/10 Excellent

Eliyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ervin

Stayed 1 night in May 2024

10/10 Excellent

Paige

Stayed 1 night in May 2024

10/10 Excellent

Ervin

Stayed 1 night in May 2024

10/10 Excellent

Robert Loren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Phoenix looking to buy/move there. We stayed 6 nights and every time we entered or exited the hotel the staff was there to welcome us. The staff (breakfast area, housekeeping, front desk) was excellent! We will be back again....Thank you!
Stayed 6 nights in May 2024

10/10 Excellent

Katherine

Stayed 4 nights in May 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Mr. Thomas James

Traveled with group
Liked: Cleanliness, staff & service
Looks like the hotel needs a little updating. And at these prices, it shouldnt need anythi g. Lastly, there's nothing near the hotel.
Stayed 4 nights in Mar 2024