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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Hotel near Uptown Alley in Surprise

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Photo gallery for Garner Hotel Phoenix Northwest – Surprise by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
12477 West Bell Road, Surprise, AZ, 85378
  • Place, Centennial Friendship Park
    ‪3 min walk‬
  • Place, Destiny Springs Healthcare
    ‪2 min drive‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Comfort Inn & Suites Surprise Near Sun City West

Surprise Original Townsite
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,004 reviews
$93 nightly
The price is $106
Jan 25 - Jan 26
Total with taxes and fees
Comfort Inn & Suites Surprise Near Sun City West

About the neighborhood

Surprise

City center stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Banner Del E Webb Medical Center and Surprise Stadium. Uptown Alley and Peoria Sports Complex are also within 6 miles (10 km).

What's nearby

  • Centennial Friendship Park - 3 min walk - 0.2 miles
  • Destiny Springs Healthcare - 2 min drive - 1.0 mile
  • Peoria Sports Complex - 9 min drive - 6.6 miles
  • State Farm Stadium - 16 min drive - 12.4 miles
  • Camelback Ranch - 18 min drive - 12.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel near Uptown Alley in Surprise
Garner Hotel Phoenix Northwest – Surprise by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Garner Hotel Phoenix Northwest – Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
Garner Hotel Phoenix Northwest – Surprise by IHG offers 60 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Similar properties

Lobby
Comfort Inn & Suites Surprise Near Sun City West
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,004 reviews
$93 nightly
The price is $106
Jan 25 - Jan 26
Total with taxes and fees
Comfort Inn & Suites Surprise Near Sun City West

Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 12 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Garner Hotel Phoenix Northwest – Surprise by IHG.

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

How close is Garner Hotel Phoenix Northwest – Surprise by IHG to the airport?

Garner Hotel Phoenix Northwest – Surprise by IHG is 16.9 mi (26-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on Jan 26, 2026 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have an airport shuttle?

Airport shuttle services are not available at Garner Hotel Phoenix Northwest – Surprise by IHG.

Does Garner Hotel Phoenix Northwest – Surprise by IHG offer free breakfast?

Garner Hotel Phoenix Northwest – Surprise by IHG offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What time is check-in at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Garner Hotel Phoenix Northwest – Surprise by IHG?

This hotel offers free self parking.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Garner Hotel Phoenix Northwest – Surprise by IHG features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a spa?

There are no spa services available at this hotel.

How close is Garner Hotel Phoenix Northwest – Surprise by IHG to downtown Surprise?

Garner Hotel Phoenix Northwest – Surprise by IHG is 2.3 mi away from Surprise.

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 249 reviews
Rating 8 - Good. 45 out of 249 reviews
Rating 6 - Okay. 13 out of 249 reviews
Rating 4 - Poor. 4 out of 249 reviews
Rating 2 - Terrible. 8 out of 249 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaye

Stayed 1 night in Dec 2025

8/10 Good

ELDEN, Bellemont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Nasir

Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Coleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynda provided exceptional service during our stay, will definitely be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean comfortable. Location is safe and perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Would be nice if rooms had ceiling fans, not a complaint. Just a preference.
Stayed 2 nights in Oct 2025

6/10 Okay

Mary, Lompoc

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a nice place to stay and Rueban at the front desk was so nice. Our issue was after we got home we realized my husband had left his medical pillow there on the bed, it was white and blended in with all the bedding. We called immediately and were told it wasnt there, which we know it was, so someone obviously stole it. He called them and they didnt see it in the lost and found. I tried calling to speak to the manager and was hung up on twice. So needless to say our opinion was not a good one.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only minor issue is in the 3 days we were there,breakfast was served later than advertised. Didn't affect us but it did others and complained ,some had somewhere to be or leaving for airport early. Maybe staffing issue at that time,hopefully temporary. Otherwise everything else was great .
Stayed 3 nights in Oct 2025

10/10 Excellent

shawnn

Stayed 1 night in Oct 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, would consider staying again. Clean but bed was super lumpy and sunk in spots. Breakfast was also very limited, only ended up grabbing orange juice but was appreciated. Parking felt pretty safe.
Stayed 1 night in Oct 2025

10/10 Excellent

shawnn

Stayed 1 night in Oct 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No breakfast, no front desk person

There was no breakfast and no one at the desk to explain. It was weird.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Anne

Traveled with family
We booked a room through Expedia for three nights. Upon arrival the hotel told us that the cost would be almost 50% more than the booked price. Even when showed our reservation, they refused to honor it and they charged us the higher price. Seems like "bait and switch" to us. We won't stay at this hotel again and we won't use Expedia.
Stayed 3 nights in Sep 2025

2/10 Terrible

Alexandra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked at 3 rooms, all were dirty including intimate hairs in the bathroom. Hallways smelled, carpets were stained.
Stayed 8 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent. Room clean and roomy
Stayed 1 night in Sep 2025

10/10 Excellent

shawnn

Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. The service was exceptional, the room was clean and the bed was so comfortable. The staff was very friendly and attentive. I would definitely recommend this place. Great job.
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good.Appreciated that it stayed open until 0900 when I went in. Coffeee was very good ; eggs were moist and hot.
Stayed 1 night in Sep 2025