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Hampton Inn & Suites Phoenix-Surprise

2.5-star property
14783 W Grand Ave, Surprise, AZ 1-855-201-7819

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4.4 out of 5
Excellent!
See all 16 Travelocity Reviews

"Liked it all. Friendly, courteous, helpful. Very accommodating. " More

By a verified traveler on Sat 05 Oct 2019

Hotel Description

Enjoy free buffet breakfast at this Surprise hotel

In Surprise

Within 3 miles (5 km) of this Surprise hotel, you'll find Granite Falls Golf Course and Surprise Stadium. Centennial Friendship Park and Coyote Lakes Golf Club are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, coffee/tea makers, and free weekday newspapers are also available.

Two queen beds nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$181* Per night/room Mar 22 - Mar 23

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two qns studio sofabed nosmoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One king studio sofabed nosmoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Phoenix-Surprise ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix-Surprise

Everyone (8) Family (3)
5 out of 5
Liked it all. Friendly, courteous, helpful. Very accommodating.

Posted by on Oct 5, 2019

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5 out of 5

Posted by on Sep 18, 2019

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5 out of 5
This place is sqeaky clean. Lots of creature comforts like wide padded office chairs. Big hooks to hang your coat or shirt or bag on. Hard wired internet and usb ports everywhere. Kodos for breaking the mold .

Posted by on Aug 18, 2019

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5 out of 5
The staff was so great all of the staff .the house cleaning service was excellent the breakfast was great and check in and out was great

Posted by on Aug 5, 2019

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2 out of 5
After loving our stay at the Coeur d'Alene, ID Hampton Inn, it was quite disappointing to experience a much less pleasant stay at the Surprise, AZ Hampton Inn. We may have encountered the only two live roaches in the entire hotel, but two scampered across the floor of our first room. Thankfully we were offered a different room and did not see a third. However both elevator ceiling lights appeared to have dead roaches and other debris inside. The second room smelled better than the first and both appeared clean. The shower was tepid, at best. The staff were disinterested and unengaging except for a lovely woman who made sure the breakfast bar was well stocked and clean.

Posted by on Jul 6, 2019

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4 out of 5

Posted by on Mar 26, 2019

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4 out of 5
Room was clean and comfortable. Breakfast was good. Location was good for what I was doing.

Posted by on Mar 3, 2019

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5 out of 5
The staff was very helpful. When we accidentally spilled some food on the floor, the maid immediately cleaned it up, and was exceptionally cheerful. The main desk provided information about travel and other issues promptly and with great professionalism. The exercise room was well maintained and very clean. The breakfast was good with much variety.

Posted by on Jan 19, 2019

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4 out of 5
The staff was top notch. Very helpful and polite. The hotel was super clean and the breakfast bar was the best. My only complaint is the comforters on the beds. They are sooooooo heavy. Very uncomfortable.

Posted by on Jan 11, 2019

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5 out of 5
Clean and comfortable close to parents will stay her again

Posted by on Dec 31, 2018

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About the Hampton Inn & Suites Phoenix-Surprise

Location 14783 W Grand Ave, Surprise, AZ 85374

Property Features

Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (50.5 km / 31.4 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome
  • Weight limit: 60 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Hotel Names

  • Hampton Inn Hotel Phoenix-Surprise
  • Hampton Inn Phoenix-Surprise
  • Hampton Inn Phoenix-Surprise Hotel
  • Hampton Inn Suites Phoenix Surprise
  • Hampton Inn & Suites Phoenix-Surprise Hotel
  • Hampton Inn & Suites Phoenix-Surprise Surprise
  • Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.