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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Enjoy free breakfast at this Surprise hotel

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Two qns studio sofabed nosmoking | In-room safe, iron/ironing board, free cribs/infant beds
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds
Outdoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    ‪10 min walk‬
  • Granite Falls Golf Course
    ‪4 min drive‬
  • Surprise Stadium
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Surprise

In Surprise .You'll find Banner Del E Webb Medical Center and Fred Kuentz Center within 2 miles (3 km) of this hotel. R.H. Johnson Center and Granite Falls Golf Course are also within 3 miles (5 km).

What's nearby

  • Banner Del E Webb Medical Center - 10 min walk - 0.6 miles
  • Granite Falls Golf Course - 4 min drive - 1.9 miles
  • Surprise Stadium - 5 min drive - 2.4 miles
  • Peoria Sports Complex - 15 min drive - 10.3 miles
  • Luke Air Force Base - 16 min drive - 10.7 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Enjoy free breakfast at this Surprise hotel
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Surprise by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,003 reviews
$101 nightly
The price is $116
Jun 22 - Jun 23
Total includes taxes and fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1006 reviews
Rating 8 - Good. 235 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a great stay
Stayed 2 nights in Apr 2025

8/10 Good

AILIDH, Spring Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family on a weekend getaway. The property and room were nice. My kids enjoyed the pool. Our room could have been cleaned a little better. This room was loud. We could hear everything outside and in the hallway very clearly. The biggest negative we had was the room across the hall had a barking dog. Overall, it was a great area and place to stay. We would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun pool area!
Stayed 3 nights in Feb 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud footsteps from above all night.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie, Sioux City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the room we were in was directly in front of the spotlights for the front of the building. Even with the darkening shade, my room looked like it was daytime all night. I used a sleep mask and all was good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Casey or Ashley

Stayed 1 night in Jan 2025

8/10 Good

Roger

Traveled with partner
Liked: Property conditions & facilities
We enjoyed the personal touches-cookies, breakfast, friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Leonard

Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go-to place in the Phoenix area

We had stayed at this Hampton before. It is super conveniently located off the 303, so it is an easy find/exit on our way to/from San Diego. Rooms are nice, breakfast is decent. Though it is on a busy street with railroad tracks across the street, noise has never been an issue.
Stayed 1 night in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Albert, Rapid City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was awesome. Girls at the front desk were very nice and attentive. Didn't get there names though
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy!

Nice hotel ,Great Room and Service. Great Breakfast too!
Stayed 1 night in Jan 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

juliana, Tucson

Stayed 2 nights in Jan 2025

10/10 Excellent

Searrah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Great breakfast. We loved the evening cookies. Very friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Craig

Traveled with family
Interiors are dated and need a refresh
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many nights at the Hampton. Always friendly staff and guests.
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arizona visit

Great customer service
Stayed 2 nights in Jan 2025