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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
Hotel near Uptown Alley in Surprise

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, minibar
Lobby
Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, State Farm Stadium
    ‪20 min drive‬
  • Place, Desert Diamond Arena
    ‪21 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(105 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 347 reviews
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The price is $100
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Total with taxes and fees
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About the neighborhood

Surprise

Surprise Original Townsite stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Uptown Alley. Also within 9 miles (15 km) are Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.1 miles
  • Peoria Sports Complex - 14 min drive - 6.8 miles
  • Luke Air Force Base - 18 min drive - 8.9 miles
  • State Farm Stadium - 20 min drive - 12.8 miles
  • Desert Diamond Arena - 21 min drive - 13.1 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Rio Mirage Cafe Y Cantina - ‬5 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel near Uptown Alley in Surprise
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Comfort Inn & Suites Surprise Near Sun City West
Surprise Original Townsite
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,005 reviews
$82 nightly
The price is $94
Jun 21 - Jun 22
Total with taxes and fees
Comfort Inn & Suites Surprise Near Sun City West

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

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Windmill Suites Surprise Ascend Hotel Collection

Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

How close is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel to the airport?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is 17 mi (27-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on Jun 14, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer free breakfast?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What time is check-in at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

This hotel offers free self parking.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel features an outdoor pool.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel to downtown Surprise?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is 2.2 mi away from Surprise.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1014 reviews
Rating 8 - Good. 237 out of 1014 reviews
Rating 6 - Okay. 136 out of 1014 reviews
Rating 4 - Poor. 39 out of 1014 reviews
Rating 2 - Terrible. 33 out of 1014 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was good. Nice outdoor breakfast area, breakfast was simple, nice small pool area in courtyard. Just outside Sun city West. Very convenient. Hallways could be updated. Suite was nice. Very comfortable with sofa, desk, kitchenette. Internet was variable. Staff was unremarkable. Maid was sweet.
Stayed 5 nights in Apr 2026

4/10 Poor

Trent

Stayed 3 nights in Mar 2026

10/10 Excellent

joseph

Stayed 3 nights in Mar 2026

10/10 Excellent

Jose

Stayed 4 nights in Feb 2026

8/10 Good

Clayton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff very friendly, however, the bathroom was quite cramped. Needs more room for suitcases besides the desktop or floor. Breakfast was good but ran out of some items.
Stayed 3 nights in Feb 2026

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
Very dated decor and doors not closing well. The walls were thin & noise from floor above and hallway. The wifi was poor in the back of the building (where it was quiet) but improved after we changed rooms. The plus was that the suites were spacious & it was clean.
Stayed 3 nights in Feb 2026

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms and friendly staff
Stayed 3 nights in Feb 2026

6/10 Okay

Stacey

The room was big. Breakfast was good and stayed open until 10am. The sign said the room would be cleaned every 3 nights, but that didn't happen. We just asked for clean towels and toilet paper a couple of times during our stay.
Stayed 5 nights in Feb 2026

8/10 Good

kirk

Traveled with family
Liked: Cleanliness, amenities
Clean room, nice easy access. A little aged. Will stay again
Stayed 3 nights in Jan 2026

8/10 Good

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location and good breakfast options
Stayed 4 nights in Feb 2026

4/10 Poor

Cindy

Traveled with partner
Disliked: Cleanliness, amenities
The room had a very bad odor to it asked to be moved but since we have pets there are very limited rooms. Wouldn't stay here again, it was for one night so we managed.
Stayed 1 night in Feb 2026

8/10 Good

Lenore, West Fargo

Traveled with partner
Liked: Cleanliness, amenities
The room was clean, quiet, and spacious. The bed was comfortable. Daily maid service felt luxurious. Some drawbacks: terribly weak water pressure. The layout of the room was crazy, particularly the inconvenient combination bathroom and closet. Small details such as: no light switch when you enter the room and not enough electrical outlets, elevator location not clearly marked, signage directing you to lobby/breakfast.
Stayed 2 nights in Feb 2026

10/10 Excellent

Roxanne

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rroom was clean. Everyone was friendly. They allow pets and we were traveling with our dog.
Stayed 3 nights in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Wi-Fi problems, would turn on and off constantly
Stayed 5 nights in Feb 2026

10/10 Excellent

Eddy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hospitality was amazingly first class. Breakfast was royal dining and staff was helpful, always smiling and professional.
Stayed 3 nights in Feb 2026

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very good. Breakfast better than average. The tub/shower could use a new showerhead and some grip material on the bottom of the tub. Overall very good. I would stay there again.
Stayed 7 nights in Feb 2026

8/10 Good

Janice

Liked: Cleanliness, staff & service
Clean rooms and great breakfast! The full sized beds were too small for 2 people.
Beautiful grounds!
Stayed 1 night in Feb 2026

6/10 Okay

Maddie

Traveled with family
Liked: Staff & service
We initially read great reviews on this hotel, and when we arrived it was not quite as we expected. The room had a lot of broken things, locks, hinges, bell cart… screws popping out or just completely missing. It was very small and not accommodating to our large family. Breakfast was not enjoyable.
Stayed 2 nights in Feb 2026

8/10 Good

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For an older motel it was very nice, clean, decent breakfast , bed very comfortable
Stayed 4 nights in Jan 2026

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

6/10 Okay

Joanika

Stayed 2 nights in Jan 2026

10/10 Excellent

Alison, San Jose

Stayed 3 nights in Jan 2026

10/10 Excellent

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
Great food, lovely outdoor pool and hot tub!
Stayed 3 nights in Jan 2026

4/10 Poor

Valerie

Stayed 3 nights in Jan 2026

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