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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Hotel near Uptown Alley in Surprise

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Lobby
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Pool

Explore the area

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • State Farm Stadium
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(91 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Surprise Original Townsite stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Uptown Alley. Also within 9 miles (15 km) are Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Surprise Stadium - 7 min drive - 4.0 miles
  • Peoria Sports Complex - 10 min drive - 6.6 miles
  • Luke Air Force Base - 15 min drive - 9.1 miles
  • State Farm Stadium - 17 min drive - 11.4 miles
  • Desert Diamond Arena - 17 min drive - 11.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Hotel near Uptown Alley in Surprise
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise - Phoenix, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 270 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Comfort Inn & Suites Surprise Near Sun City West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,008 reviews
$83 nightly
The price is $95
Aug 10 - Aug 11
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

How close is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection to the airport?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is 17.1 mi (26-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection on Aug 10, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer free breakfast?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What time is check-in at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

This hotel offers free self parking.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have a pool?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection features an outdoor pool.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection to downtown Surprise?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is 2.2 mi away from Surprise.

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! It is very quiet and within walking distance of other restaurants and fast food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle, Thatcher

Stayed 1 night in Apr 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Beds was so comfy
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really good no complaints in the slightest.
Stayed 1 night in Apr 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windmill suites was a great stay for me! Pool was heated and enjoyed my room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite, elevator access! Breakfast was above average for sure! All staff I encountered were nice and helpful
Stayed 6 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Staff was friendly and the breakfast had lots of variety and was very good. Pleasant stay 😊
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandon Edgar Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great staff was attentive.
Stayed 3 nights in Apr 2025

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service
The room was nice and clean. My only complaint really was breakfast. It wasnt that good. I stayed 5 days and went down to get breakfast 3 of those mornings. Twice no one was there to serve. We waited 15 mins both times. The food was out. People were eating but we were unable to get food.
Stayed 5 nights in Mar 2025

8/10 Good

Laren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a suite. Very comfortable and spacious. The walls seemed uninsulated. You could here every door shut. If anyone talked in the hallway you could hear that too. We still slept well
Stayed 3 nights in Mar 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No in room safes. Hot tub not working. Very nice room. Good breakfast buffet.
Stayed 4 nights in Apr 2025

8/10 Good

carolyn

Business traveler
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pretty involved way to get there from a major thoroughfare, but a quality experience.
Stayed 3 nights in Mar 2025

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
The layout of the room was nice with a separate lounge seating area and small kitchenette. But the building was old and the plumbing system was in poor condition. Two mornings, there was either NO hot water coming out of the tub or sinks, or it was such a tiny trickle that it didn't come out the shower head b/c the pressure was too low. Came home mid day to shower and plumbers had entire building shutoff so had to shower in pool. Next day was marginally better, but I was told that the low pressure was common for the third floor - but it was hardly usable, so I took a bath instead (first one in several years). I'm not too picky of a person, but I expect (and need) my shower in the mornings. All the other building oldness, I could live with. It was relatively clean but plumbing was shot. Toilete also didn't always flush fully because of low pressure. Staff said they were "working on a room credit" of some sort but couldn't give me an idea of what it might be since I booked through Expedia. I still don't know and I've been home for 3 days. They once offered to switch rooms, but they never followed up. I was there for a tennis tournament so really didn't want to be bothered, but would have been nice to rely on a hot shower. Cook staff for the morning breakfast was very kind and maid staff was also kind. Overall, the people were good, but hotel was sub-par. Pool was warm, but hot tub was cold, which was disappointing since I was looking for warmth after no shower
Stayed 3 nights in Apr 2025

10/10 Excellent

Shakysia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monique

Stayed 2 nights in Apr 2025

10/10 Excellent

Rowena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay in this hotel very convenient good breakfast and good costumer service. Its clean. And friendly staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort
The exterior ex hallways, elevators, stairwells very dated and worn, however the room itself was nice. The AC only allows you to go to 70! This is AZ come on! Free breakfast two thumbs down!
Stayed 2 nights in Apr 2025

8/10 Good

Rebecca

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marvin, Bellingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice property at a very reasonable price. Convenient location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle, Roundup

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The water situation was terrible as we had problems in the morning with very little water and pressure was terrible. We ended up moving to another room and the same thing happened!! Hope they figure it out!!
Stayed 3 nights in Apr 2025

6/10 Okay

Richard Jared

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hot tub was not working the whole week i was there other than that it was a nice place to stay. Good breakfast.
Stayed 7 nights in Mar 2025