Heart of Surprise
At this Surprise hotel, you'll be within 3 miles (5 km) of Surprise Stadium and 12 miles (20 km) of Desert Diamond Casino - West Valley. Peoria Sports Complex and Arrowhead Towne Center are within 12 miles (20 km).
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Free WiFi, comfy beds
The 86 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with cable channels.
Jul 22, 2021 by Rachel
We appreciate your feedback. I was happy to hear your issue was taken care of so quickly. Thank you for staying with us!
Jun 17, 2021 by Rachel
Thank you for staying with us and letting us know about your stay. We hope to see you again soon during your travels.
May 27, 2021 by Rachel
Thank you for letting us know about your stay and that all went well. We hope to see you again soon.
Jun 4, 2021 by Rachel
Thank you for your review. Please let us know what else we can do to make the guest stay more enjoyable.
Mar 31, 2021 by Rachel
Thank you for your understanding on the issue with the spa. We thank you for staying with us and letting us know about your stay.
Jul 30, 2020 by Rachel
Thank you for staying with us and for the wonderful comment. We hope your visit to our city went well. We hope to see you again soon! Have a great day!
Jul 8, 2019 by Rachel
Thank you for sharing your experience with us. Have a wonderful day and we hope to see you again real soon.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Surprise-Phoenix NW offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. An area shuttle within 35 mi is available for a fee. The business-friendly Best Western Plus Surprise-Phoenix NW also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Surprise hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , RV, bus, truck parking
Best Western Plus Surprise-Phoenix NW offers 86 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers. This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.