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The Metcalfe Hotel

4.0 star property
4-star hotel near Confederation Park
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Photo gallery for The Metcalfe Hotel

Lobby lounge
Meeting facility
Meeting facility
Lobby
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

View in a map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • National Arts Centre
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Heart of Ottawa.At this Downtown Ottawa hotel, you'll be within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within half a mile (1 km).

What's nearby

  • National Arts Centre - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

4-star hotel near Confederation Park
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. A library, multilingual staff, and tour/ticket assistance are also featured at The Metcalfe Hotel. Parking is available for a fee. A complete renovation of The Metcalfe Hotel was completed in July 2022.

This 4-star Ottawa hotel is smoke free.

  • 108 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Children's games
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

How close is The Metcalfe Hotel to the airport?

The Metcalfe Hotel is 9 mi (15-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at The Metcalfe Hotel?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Sep 1, 2025 start from $158.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Metcalfe Hotel have an airport shuttle?

Airport shuttle services are not available at The Metcalfe Hotel.

Does The Metcalfe Hotel offer free breakfast?

Free breakfast isn’t offered at The Metcalfe Hotel, but full breakfast is offered for a fee of between CAD 15 and 25.00 for adults, CAD 10.00 and 20.00 for children. It's available on weekdays from 7:30 AM to 10:30 AM and weekends from 7:30 AM to 1:00 PM.

Is there a casino at The Metcalfe Hotel?

No, there is no casino at this hotel, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are nearby.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Metcalfe Hotel?

Free parking is not available at this hotel. Valet parking is available for CAD 47 per night.

Does The Metcalfe Hotel have a pool?

The Metcalfe Hotel does not have a pool.

Does The Metcalfe Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Metcalfe Hotel have a spa?

There are no spa services available at this hotel.

How close is The Metcalfe Hotel to downtown Ottawa?

The Metcalfe Hotel is 0.2 mi away from Ottawa.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 918 out of 1217 reviews
Rating 8 - Good. 213 out of 1217 reviews
Rating 6 - Okay. 44 out of 1217 reviews
Rating 4 - Poor. 25 out of 1217 reviews
Rating 2 - Terrible. 17 out of 1217 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

kenny, Toronto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The decor and location were fantastic!
Stayed 1 night in May 2025

10/10 Excellent

François Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good price.
Stayed 1 night in May 2025

6/10 Okay

Aslihan

Business traveler
Liked: Cleanliness, staff & service
The hotel is beautiful and overall very clean. I did however notice a glass in my room that had a dirty ring that was stained onto the glass and only other issue was the terrible wifi and connectivity within the building and in my room. I could not even have a simple page load with wifi or using my phones hotspot.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel in the heart of Ottawa.
Stayed 1 night in May 2025

2/10 Terrible

Abhimanyu

I was “moved” to a different hotel
Stayed 1 night in May 2025

10/10 Excellent

Madeleine

Stayed 5 nights in May 2025

10/10 Excellent

Tonia

Stayed 1 night in May 2025

10/10 Excellent

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Jie

Stayed 2 nights in May 2025

10/10 Excellent

pil woo

Stayed 1 night in May 2025

8/10 Good

Ojeabuo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option for DT
Stayed 1 night in May 2025

10/10 Excellent

Sahar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and highly recommended
Stayed 3 nights in May 2025

10/10 Excellent

Carolyn, Cobourg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. The restaurant served delicious brunch.
Stayed 2 nights in May 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spot downtown. Valet parking $$ and not huge Windows in the rooms. Very good food in the lobby restaurant and walking distance from all you want to see.
Stayed 3 nights in May 2025

10/10 Excellent

Myroslava, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved it
Stayed 1 night in May 2025

8/10 Good

ninh hy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. Short walk to Parliament and other important sights. The staff was easy to deal with. The fan in the bathroom was broken and had been for some time as evidence from the peeling paint on the ceiling. The room was really small with no place to unpack clothing/personal effects.
Stayed 2 nights in May 2025

10/10 Excellent

Murat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking process needs improvement
Stayed 2 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great design. Very convenient location.
Stayed 1 night in May 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Joelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here. It was well maintained , clean and staff were very helpful and friendly. There is no pool but a great gym with ping pong tables, a basketball hoop and a little putting green. Would highly recommend for all of the above as well as location
Stayed 5 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable. The staff was amazing. My son loved the activities room and we had a lovely dinner in the on-site restaurant. The only complaints I had was that my room was on an outside wall near a club at 5 AM I was woken up to loud noises of people leaving the club. Other than that, it was a place I would go back to.
Stayed 2 nights in May 2025

10/10 Excellent

SALOME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in Ottawa's downtown. Walkable to many major sites including Parliament Hill. Staff was friendly and responsive. The suite upgrade was great. The restaurant on site - Cocoette - was delicious!
Stayed 1 night in May 2025