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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel near Byward Market Square in Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Free daily on-the-go breakfast
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(157 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(42 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(258 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(26 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Lowertown hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Rideau Canal - 11 min walk - 0.6 miles
  • National Gallery of Canada - 12 min walk - 0.7 miles
  • Parliament Hill - 16 min walk - 0.9 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪La La Noodle - ‬6 min walk
  • ‪The Shawarma Place - ‬5 min walk
  • ‪El Taco De Oro - ‬3 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to the airport?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 10.3 mi (22-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Jan 11, 2026 start from $114.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free breakfast?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 18.00 per day.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Holiday Inn Express & Suites Downtown Ottawa East by IHG features an indoor pool. Guests can enjoy pool access from 7:30 AM to 10:30 PM.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to downtown Ottawa?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 1 mi away from Ottawa.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1388 out of 2630 reviews
Rating 8 - Good. 752 out of 2630 reviews
Rating 6 - Okay. 285 out of 2630 reviews
Rating 4 - Poor. 97 out of 2630 reviews
Rating 2 - Terrible. 108 out of 2630 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Near shelter
Stayed 2 nights in Sep 2025

10/10 Excellent

Dalmacio, Airdrie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have an amazing breakfast and the crew os excellent service especially Mabel.
Stayed 2 nights in Sep 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2025

4/10 Poor

Wolfgang

Liked: Cleanliness, property conditions & facilities
Refugees in hotel stacked up on breakfast buffet leaving Limited food for other guests
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room, staff, and facilities are excellent! The staff gave great recommendations for things to do in the area and paths to travel. Our stay was perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

brandon

Stayed 3 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best, but not the worst!
Stayed 2 nights in Sep 2025

2/10 Terrible

Jorge, Coquitlam

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast was completely disappointing for several reasons, especially when compared to the Holiday Inn in Toronto where I stayed a few days earlier. In Toronto, they offered more variety and basic items like bacon and yogurt, and they would prepare omelets on the spot, just the way you wanted. The dishes and cutlery were real—not disposable like in Ottawa. The feeling of eating with disposable utensils and cold eggs is thoroughly unpleasant. It probably saves them money, but it definitely lowers their standard. ...And I found an insect in the bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Terri-Leigh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice hotel and was close to lots of things! Area at night was a little interesting but nothing bad if you are with a group! The hotel was AMAZING and had a wonderful view from the patio! The staff was nice and helpful and breakfast was great
Stayed 3 nights in Sep 2025

6/10 Okay

Marta

Stayed 2 nights in Aug 2025

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok value
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and friendly staff, I felt safe on the property . I didn’t like the area outside, lots of traffic and the area had a lot of homeless people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a wonderful stay at Holiday in Hotel. The staff were very friendly, welcoming, and always ready to help. The room was clean, comfortable, and well-maintained throughout my visit]. It made my holiday truly relaxing and memorable. I would definitely recommend this hotel to anyone looking for a pleasant and enjoyable stay, and I look forward to coming back again.”
Stayed 1 night in Sep 2025

6/10 Okay

He

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable, only issue is parking, when we arrived, the on-site parking garage is full, we had to park at a garage which is 6 minutes walk away, not too bad if weather is good, but will be a problem if you want to stay in winter.
Stayed 1 night in Sep 2025

8/10 Good

Dianne

Traveled with partner
Liked: Amenities
The hotel was very clean. Staff very friendly and helpful. The pool was clean but small. The area was within walking distance to all that we wanted to see in Ottawa, however, I would not have wanted to walk outside at night. It was one block over from a homeless shelter and soup kitchen and there were many sketchy people milling about all hours of the night about a block away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mudra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and nice room service
Stayed 3 nights in Sep 2025

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Marie Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Miko

Stayed 2 nights in Sep 2025

10/10 Excellent

Wayne, St. Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless shelter across the street. People begging .
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Liked: Amenities
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

JEAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

James D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms, but rather $$$$. Area has lots of homeless, missions and tents. A kilometer walk to highlights
Stayed 2 nights in Sep 2025