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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel near Byward Market Square in Ottawa

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(161 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(42 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(261 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(26 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Lowertown hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Rideau Canal - 11 min walk - 0.6 miles
  • National Gallery of Canada - 12 min walk - 0.7 miles
  • Parliament Hill - 16 min walk - 0.9 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Brigid's Well - ‬3 min walk
  • ‪Tomo - ‬6 min walk
  • ‪Chez Lucien - ‬5 min walk
  • ‪The Shawarma Place - ‬5 min walk
  • ‪La La Noodle - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to the airport?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 11 mi (25-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free breakfast?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 18.00 per day.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Holiday Inn Express & Suites Downtown Ottawa East by IHG features an indoor pool. Guests can enjoy pool access from 7:30 AM to 10:30 PM.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to downtown Ottawa?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 1 mi away from Ottawa.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1373 out of 2603 reviews
Rating 8 - Good. 752 out of 2603 reviews
Rating 6 - Okay. 278 out of 2603 reviews
Rating 4 - Poor. 92 out of 2603 reviews
Rating 2 - Terrible. 108 out of 2603 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaniqua

Stayed 3 nights in Oct 2025

10/10 Excellent

Sheenider Lyson

Stayed 1 night in Nov 2025

8/10 Good

SHAOBIN, Richmond Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

6/10 Okay

David

The facility itself was very nice. Parking at the building was secure but tight going up the ramps to leave the parking levels below the building. The hotel is located on the edge of the ByWard Market area, an easy walk to the market, Parliament Hill, and many other tourist highlights. However, right across the road are homeless shelters and encampments. Panhandlers are on every corner, many of them aggressive towards passersby’s. Sadly the neighborhood appears to be in a rundown condition with
Stayed 3 nights in Nov 2025

6/10 Okay

Rajiv, Waterloo

Stayed 1 night in Nov 2025

10/10 Excellent

rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything. Great restaurants close by and right down town. The only one thing is on one of the corners is a homeless shelter and homeless people. During the day however is very safe
Stayed 3 nights in Nov 2025

10/10 Excellent

Shadab

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room.
Stayed 1 night in Nov 2025

8/10 Good

Orlando

Liked: Cleanliness, property conditions & facilities
Staff very kind and great options for breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeanete

Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Incredibly attentive and helpful staff, very clean and comfortable rooms, and a delicious breakfast spread. Would definitely recommend to others!
Stayed 2 nights in Nov 2025

4/10 Poor

Renjie

Liked: Cleanliness
Disliked: Staff & service
I’m not sure whether it was because I booked through the Hotels. com website, but my room was arranged on the second floor facing the street. The air conditioning in the room worked intermittently and often made loud noises. The front-desk staff at check-in did not seem very welcoming, though the service at check-out was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Dany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, nice and up to date rooms, location is nice for the price, complimentary breakfast is better than most at this price range.
Stayed 2 nights in Nov 2025

10/10 Excellent

Valeriy

Stayed 1 night in Oct 2025

10/10 Excellent

Borges

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great my baby boy enjoy the hot tube. Breakfast was very good. We've enjoyed the moment.
Stayed 1 night in Nov 2025

8/10 Good

Gerald

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Iman

Traveled with family and small children
Liked: Amenities
Clean room, excellent breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Mykhailo

Stayed 1 night in Nov 2025

10/10 Excellent

Edward L Crenshaw

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

TANVEER

Stayed 2 nights in Aug 2025

6/10 Okay

Karine

Stayed 1 night in Nov 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in counter was a little busy, but the staff were professional and efficient. The room was clean, modern and spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Bruno

Liked: Cleanliness
Clean, Good staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Olaoluwa

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was good.
Reception area
Reception
Dining room
Dining room
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff
Stayed 4 nights in Oct 2025