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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel near Byward Market Square in Ottawa

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, University of Ottawa
    ‪10 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(183 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(275 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(31 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Holiday Inn Ottawa East by IHG

Gloucester
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,364 reviews
$135 nightly
The price is $162
Jun 14 - Jun 15
Total with taxes and fees
Holiday Inn Ottawa East by IHG

About the neighborhood

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Lowertown hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • Byward Market Square - 8 min walk - 0.5 miles
  • University of Ottawa - 10 min walk - 0.6 miles
  • Rideau Canal - 11 min walk - 0.6 miles
  • National Gallery of Canada - 12 min walk - 0.7 miles
  • Parliament Hill - 16 min walk - 0.9 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Brigid's Well - ‬3 min walk
  • ‪Chez Lucien - ‬5 min walk
  • ‪Tomo - ‬6 min walk
  • ‪Dallhousie PARKING - ‬6 min walk
  • ‪Gyubee Japanese Grill - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA

Holiday Inn Express & Suites Ottawa Downtown East Property

Holiday Inn Express & Suites Ottawa Downtown East Ottawa

Holiday INN EXP Stes Downtown East

Express & Suites Ottawa Ottawa

Holiday EXP Stes Downtown East OTTAWA

Holiday EXP Stes Downtown East

Property Holiday INN EXP Stes Downtown East OTTAWA

OTTAWA Holiday INN EXP Stes Downtown East Property

Property Holiday INN EXP Stes Downtown East

Express & Suites Ottawa By Ihg

Holiday Inn Express Suites Ottawa Downtown East

Holiday Inn Express Suites Downtown Ottawa East by IHG

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Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to the airport?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 11 mi (25-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Jun 7, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free breakfast?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 25 per day.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Holiday Inn Express & Suites Downtown Ottawa East by IHG features an indoor pool. Guests can enjoy pool access from 7:30 AM to 10:30 PM.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to downtown Ottawa?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 1 mi away from Ottawa.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1382 out of 2628 reviews
Rating 8 - Good. 768 out of 2628 reviews
Rating 6 - Okay. 278 out of 2628 reviews
Rating 4 - Poor. 91 out of 2628 reviews
Rating 2 - Terrible. 109 out of 2628 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Emmanuel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, the room was clean and breakfast buffet was great. The hotel was in a great location and within walking distance to the market. My only disappointment was with the pool and gym. The pool was small and the gym wasn’t well equipped.
Stayed 2 nights in Feb 2026

8/10 Good

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the clean room and the amenities. My kids had so much fun in the pool. The location is excellent, close enough to the different touristic spots.
Stayed 3 nights in Feb 2026

10/10 Excellent

John, Toronto

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place the hotel staff are very friendly and helpful the amenities are great very clean the breakfast provided is great and good taste
Stayed 1 night in Feb 2026

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Top of the line bathroom amenities. Soft beds. Only downfall was room was very warm. Sat at 73 degrees F (even though the thermostat was set at 70F. No way to turn it down and no window to crack open.
Stayed 3 nights in Feb 2026

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was nice and clean, coffee maker didn't work, wasn't given enough toilet paper for 3 night stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Asher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and hotel was clean. What set it apart were the great ladies in the kitchen they made us feel like family. Shout out to Elizabeth and Jackie.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rick

Stayed 2 nights in Feb 2026

8/10 Good

Vicky

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious, clean and well maintained with hair dryer, iron & ironing board, and functioning tv. The pool is small but the kids enjoyed using it nightly. The breakfast was delicious but seating is limited. The staff were approachable and helpful. Con- it is located directly across the street from several community outreach centers where open drug use was abundant making it uncomfortable to walk to the byward market and downtown with children. Please be careful! Parking is limited. We were lucky to aware on Friday evening because people were told that parking was sold out on Saturday leaving them to find parking offsite.
Stayed 3 nights in Feb 2026

8/10 Good

Sophie

Stayed 2 nights in Feb 2026

10/10 Excellent

Cristina

Stayed 1 night in Feb 2026

10/10 Excellent

Oluwadamilare peter

Liked: Cleanliness, amenities, property conditions & facilities
Nicee
Stayed 1 night in Feb 2026

6/10 Okay

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Très peu d’eau chaude disponible en soirée. Stationnement assez dispendieux. Déjeuner compris frais ,salle à manger propre et belle présentation au comptoir. Hotel bien situé
Stayed 1 night in Feb 2026

2/10 Terrible

Jackson

Stayed 1 night in Feb 2026

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2026

10/10 Excellent

smita

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, welcoming staff
Stayed 1 night in Feb 2026

8/10 Good

Ian

Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness. Good breakfast Friendly staff
Stayed 2 nights in Feb 2026

8/10 Good

Cherilyn, Dollard-des-Ormeaux

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a quick drive away from the Byward Market and the National Gallery, etc. While we opted not to walk due to the winter weather, I believe it would be easily doable in the summer. The room was clean and well-appointed, and I appreciated the Dove products provided. The friendly staff, especially the breakfast ladies, made our stay enjoyable. The breakfast offered a variety of hot and cold options. There were a few drawbacks. The hotel is located on a busy road, and it could be noisy at times. Additionally, the entrance/exit to the parking lot had tight corners which made manoeuvring in and out challenging. All in all, we had a pleasant stay and would opt for this hotel again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Hassan

Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location. Very close to all what I wanted to do.
Stayed 1 night in Feb 2026

10/10 Excellent

Anne florine

Stayed 1 night in Feb 2026

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities
The beds are comfortable, the rooms are big and clean, the breakfast is delicious. The gym and pool were nice. The location is great and the staff are friendly and professional
Stayed 4 nights in Feb 2026

10/10 Excellent

Naina

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean spacious rooms, clean bathrooms, comfortable bed, normal breakfast like any other hotel.
Stayed 1 night in Feb 2026

6/10 Okay

Darlene

Stayed 1 night in Jan 2026