Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

Terrace/patio
Lobby
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available

Explore the area

Map
9150 Carothers Pkwy, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪15 min walk‬
  • Crockett Park
    ‪5 min drive‬
  • Nashville Zoo
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 229 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 235 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub (Hearing)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Franklin

In shopping district.You'll find CoolSprings Galleria and Crockett Park within 3 miles (5 km) of this hotel. Carter House is within 9 miles (15 km) and Nashville Zoo is within 12 miles (20 km).

What's nearby

  • CoolSprings Galleria - 15 min walk - 0.8 miles
  • Crockett Park - 5 min drive - 3.0 miles
  • The Factory - 8 min drive - 5.4 miles
  • Nashville Zoo - 14 min drive - 12.2 miles
  • Nissan Stadium - 20 min drive - 18.7 miles

Getting around

  • Nashville Riverfront Station - 21 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬16 min walk
  • ‪Tony’s Eat and Drink - ‬16 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

3-star hotel near CoolSprings Galleria
Hilton Garden Inn Nashville/Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 2700 square feet (251 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Nashville/Franklin Cool Springs. Parking is available for a fee.

  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Nashville/Franklin Cool Springs offers 131 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Frequently asked questions

How close is Hilton Garden Inn Nashville/Franklin Cool Springs to the airport?

Hilton Garden Inn Nashville/Franklin Cool Springs is 19.4 mi (22-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Nashville/Franklin Cool Springs.

Does Hilton Garden Inn Nashville/Franklin Cool Springs offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Nashville/Franklin Cool Springs, but full breakfast is offered for a fee of USD 13.95 for adults and USD 6.95 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Nashville/Franklin Cool Springs?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Nashville/Franklin Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Nashville/Franklin Cool Springs?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per night.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a pool?

Hilton Garden Inn Nashville/Franklin Cool Springs features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a restaurant?

Hilton Garden Inn Nashville/Franklin Cool Springs is home to Seasons Local Fare, which features American cuisine.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Nashville/Franklin Cool Springs to downtown Franklin?

Hilton Garden Inn Nashville/Franklin Cool Springs is 4.5 mi away from Franklin.

Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not much staff on duty . No Food available. No Bar to get a drink . We are traveling with our dog and needed to stay at our hotel to dine . I choose this place because they said they had a kitchen and staff . That was a lie . All the lights were out and nobody working . When I asked about it the staff was unapologetic.
Stayed 1 night in Mar 2025

6/10 Okay

Bob

Liked: Cleanliness
Happy hour and mushroom swiss/spinach salad was good. Breakfast was disappointing, server had her back to me, had to flag her down, food was lukewarm, and pricey. Nit picking, 2 bottles of shampoo in shower, no conditioner. Disappointing for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for a Nashville trip.
Stayed 3 nights in Feb 2025

8/10 Good

Roger Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacy

Stayed 1 night in Feb 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally nice. The room was just as depicted on the website.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat! Night shift bartender very welcoming and attentive!
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Property conditions & facilities
Lovely staff, great room. Wonderful amenities. Thumbs up all around!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Laura

Liked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

michele

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, pleasant service.
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hard floors in the rooms. All carpet is very dirty for hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice, serene place to unwind and relax. We loved the convenience of the location being around several outlets for food, snacks, and drinks. Everything was clean and decorated for the holidays.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful. The room was clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great and area was perfect for shopping!
Stayed 2 nights in Dec 2024

8/10 Good

Ganpath

Stayed 3 nights in Oct 2024

10/10 Excellent

Maria M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at this hotel was fabulous. Amber was the manager on site and was able to untangle my double booking error without me paying a penalty. Initially, I had gone to the wrong Hilton hotel and Amy and Donna were trying their hardest to find my reservation. Finally, I checked my email and learned I was at the wrong hotel. All three ladies, Amber from the Hilton Garden Inn and Donna and Amy from the Hilton on Corporate Causeway, went beyond to solve my mix-up. Thank you, ladies for your hospitality!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay and good breakfast. Bed was a bit uncomfortable however, everything was clean and accessible.
Stayed 1 night in Nov 2024

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The room was clean and quiet. The price of the room was reasonable and we were pleased with our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024