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Hotel 500

3.0 star property
3-star hotel near Macroplaza

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Photo gallery for Hotel 500

Hallway
Executive Twin Room | 1 bedroom, premium bedding, memory foam beds, individually furnished
Lobby sitting area
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000
  • Arena Monterrey
    ‪3 min drive‬
  • Fundidora Park
    ‪3 min drive‬
  • Macroplaza
    ‪3 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Business Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Family Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Traditional Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Twin Bed, Non Smoking

Executive Single Room, 1 Twin Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, individually furnished

Executive Single Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, memory foam beds, individually furnished

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Monterrey

City center stay.Your stay at this Monterrey Centro hotel places you within 2 miles (3 km) of Macroplaza and Fundidora Park. Faro de Comercio and Arena Monterrey are also within 2 miles (3 km).

What's nearby

  • Arena Monterrey - 3 min drive - 1.5 miles
  • Fundidora Park - 3 min drive - 1.2 miles
  • Macroplaza - 3 min drive - 1.5 miles
  • Cintermex - 3 min drive - 1.5 miles
  • Galerias Monterrey - 5 min drive - 3.6 miles

Getting around

  • Del Golfo Station - 5 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Restaurante Palax - ‬2 min walk
  • ‪Al Restaurant - ‬1 min walk
  • ‪El Internacional - ‬4 min walk
  • ‪El Texanito Centro - ‬2 min walk
  • ‪El Panalito, Cafetería y Refresquería - ‬5 min walk

About this property

Hotel 500

3-star hotel near Macroplaza
Hotel 500 offers its guests a vending machine and an elevator. WiFi is free in public spaces.

This 3-star Monterrey hotel is smoke free.

  • 160 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Hotel 500 offers 160 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. Memory foam beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3.0 percent of room rate

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel 500 Monterrey
Hotel 500 Hotel
Hotel 500 Monterrey
Hotel 500 Hotel Monterrey

Frequently asked questions

How close is Hotel 500 to the airport?

Hotel 500 is 19.6 mi (35-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

Does Hotel 500 have an airport shuttle?

Airport shuttle services are not available at Hotel 500.

Does Hotel 500 offer free breakfast?

Hotel 500 does not offer free breakfast.

Is there a casino at Hotel 500?

No, there is no casino at this hotel, but Casino Monterrey (4-min drive) and Casino Jubilee (7-min drive) are nearby.

What time is check-in at Hotel 500?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel 500?

Free parking is not available at this hotel.

Does Hotel 500 have a pool?

Hotel 500 does not have a pool.

Does Hotel 500 have a spa?

There are no spa services available at this hotel.

How close is Hotel 500 to downtown Monterrey?

Hotel 500 is 0.5 mi away from Monterrey.

Hotel 500 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 656 reviews
Rating 8 - Good. 191 out of 656 reviews
Rating 6 - Okay. 64 out of 656 reviews
Rating 4 - Poor. 25 out of 656 reviews
Rating 2 - Terrible. 27 out of 656 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near other shops
Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth

Bad service
Stayed 1 night in Apr 2025

10/10 Excellent

Rivera Acosta Rocio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien para el precio, lo unico malo es la calle por la noche pero no es culpa del lugar, si no de la misma colonia.
Stayed 3 nights in Apr 2025

4/10 Poor

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Creo que el hotel está bien le doy un 8 por que el espacio es muy angosto pero la gente es muy mala bueno a lo menos tuve una mala experiencia de tener un asalto con mi niño con autismo en el propio taxi le comenté al recepcionista y creo que no está en sus manos pero no me ayudó en aliento después de un buen susto.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maribel Hernandez

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel de paso para trabajadores,,,,,,
Stayed 5 nights in Mar 2025

10/10 Excellent

ramirez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric location
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Mar 2025

10/10 Excellent

Yuliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 1 night in Mar 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in mty main streets
Stayed 1 night in Feb 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Aldo

Stayed 3 nights in Nov 2024

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Myrna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I gave this hotel one start overall because we could not sleep well due that the hotel is very noisy. The elevator makes a lot of noise. It sounds like a drill. You can hear when people talk in the hall or other rooms very clear. The elevator holds only 4 people and it takes longer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar de hospedaje

Buen lugar para hospedarse, lugares para comer, transporte y entretenimiento cerca y la ubicación tranquila.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 500

Second time staying here. My room was on the same floor, but was a little bigger and with a window. Still the same, clean, comfortable, wifi, decent location, free breakfast, didn't watch tv this time so not sure if they still have netflix.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar
Stayed 1 night in Nov 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
Stayed 2 nights in Oct 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is in very safe area and close to restaurants, convenience stores, pharmacy and also the public transportation. I love my stay as the hotel maid is very friendly and helpful and she cleanse very well my room. Her name is Gloria a very sweet lady. They serve a very simple breakfast but overall my stay in the hotel was so lovely.
Stayed 4 nights in Sep 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay for what you get, good location, cleanliness and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Francelia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost there perfect place and safe👌 but don't like the elevator aren't working
Stayed 1 night in Jul 2024