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Auténtico Monterrey

4.0 star property
4-star hotel near Galerias Monterrey, connected to a shopping center

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Photo gallery for Auténtico Monterrey

Terrace/patio
Interior detail
Outdoor pool, cabanas (surcharge), sun loungers
Meeting facility
Junior Room | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, NL, 66265
  • Paseo San Pedro
    ‪1 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Galerias Monterrey
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Lounge

Master Lounge | In-room safe, desk, blackout drapes, soundproofing

Master Lounge

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | In-room safe, desk, blackout drapes, soundproofing

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, blackout drapes, soundproofing

Master Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Pedro Garza García

Close to airport.You'll be within half a mile (1 km) of Paseo San Pedro and 2 miles (3 km) of Plaza Fiesta San Agustin with a stay here. San Jose Hospital Medical Center and Showcenter Complex are also within 3 miles (5 km).

What's nearby

  • Paseo San Pedro - 1 min walk - 0.0 miles
  • Plaza Fiesta San Agustin - 3 min drive - 1.9 miles
  • Fashion Drive - 3 min drive - 1.7 miles
  • Galerias Monterrey - 4 min drive - 2.4 miles
  • Macroplaza - 7 min drive - 4.3 miles

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 41 min drive

Restaurants

  • ‪Pintxos - ‬1 min walk
  • ‪Sibau - ‬4 min walk
  • ‪Carl's Jr. - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Meet & Eat Heb - ‬3 min walk

About this property

Auténtico Monterrey

4-star hotel near Galerias Monterrey, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a terrace, and concierge services are also featured at the business-friendly Auténtico Monterrey. Self parking is free.

This 4-star San Pedro Garza García hotel is smoke free.

  • 33 guestrooms or units
  • Meeting rooms
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Auténtico Monterrey offers 33 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 120 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 60-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auténtico Monterrey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150.00 for adults and MXN 120.00 for children
  • Airport shuttle fee: MXN 450 per vehicle
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García

Frequently asked questions

How close is Auténtico Monterrey to the airport?

Auténtico Monterrey is 23.4 mi (41-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

Does Auténtico Monterrey have an airport shuttle?

Auténtico Monterrey offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of MXN 450 per vehicle.

Does Auténtico Monterrey offer free breakfast?

Free breakfast isn’t provided at Auténtico Monterrey, but cooked-to-order breakfast is offered for a fee of MXN 150.00 for adults and MXN 120.00 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Auténtico Monterrey?

No, there is no casino at this hotel, but Casino Monterrey (7-min drive) and Foliatti Casino (9-min drive) are nearby.

What time is check-in at Auténtico Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Auténtico Monterrey?

This hotel offers free self parking.

Does Auténtico Monterrey have a pool?

Auténtico Monterrey features an outdoor pool.

Does Auténtico Monterrey have a restaurant?

Auténtico Monterrey is home to Reysbar, which features happy hour and brunch.

Does Auténtico Monterrey have a spa?

There are no spa services available at this hotel.

How close is Auténtico Monterrey to downtown San Pedro Garza García?

Auténtico Monterrey is 0.9 mi away from San Pedro Garza García.

Auténtico Monterrey Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 833 reviews
Rating 8 - Good. 189 out of 833 reviews
Rating 6 - Okay. 119 out of 833 reviews
Rating 4 - Poor. 73 out of 833 reviews
Rating 2 - Terrible. 60 out of 833 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keila sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time every time I stay! Thank you!
Stayed 1 night in Jun 2025

8/10 Good

Isabel

Stayed 1 night in May 2025

2/10 Terrible

Christine Jill

Business traveler
Disliked: Amenities, property conditions & facilities
The common areas of this property were beat up with huge stains all over the carpets and it smelled. It was disgusting. I left the next morning.
Stayed 5 nights in May 2025

2/10 Terrible

Aurelio Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

YESIKA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mi first room was terrible. It looks like they renovated although was a cheap job. Holes in the walls where the AC unit was placed. The shower was not working properly as the water level got stuck up to your ankles. The corridors with carpet full of stain's everywhere. I request immediately to be changed room although the hotel was full booked until Wednesday. So then I was able to get a better room. Still the carpet in the corridors are dirty and full of dust and the reception area on the 3rd floor is not welcoming at all. The only good thing was Selena at the reception what an incredible person. (her professionalism and empathy was amazing).
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Mar 2025

6/10 Okay

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Nellybet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 Stars

Staff was attentive.
Stayed 2 nights in Mar 2025

6/10 Okay

Marisela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant inside the hotel was delicious. The hotel needs some remodeling.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Mar 2025

4/10 Poor

Carlos

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
In this day the tv in the room should at least be a Smart Tv, pillows where thin, overall did not get the boutique hotel feeling
Stayed 1 night in Feb 2025

8/10 Good

Josele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for business

Stayed 1 night in Feb 2025

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general good, will probably need some maintenance around the carpet and some minor details on the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Seung Whan

Business traveler
Liked: Cleanliness, amenities
Ver good
Stayed 2 nights in Feb 2025

6/10 Okay

Romeo

Business traveler
Liked: Cleanliness, staff & service
Not the best for what you pay for
Stayed 5 nights in Feb 2025

8/10 Good

Dean

Business traveler
Liked: Room comfort

Good location but in pretty rough shape.

This place is well located in San Pedro G.G., but 4-star it is not. The lobby is dirty and in bad shape, as are the hallways. The rooms are admittedly cleaner and tasteful, but nothing to write home about. I’d come back if the price were right, but it’s not high on my list of favorite places to stay in Monterrey. Really great location though.
Stayed 1 night in Feb 2025

6/10 Okay

emigdio j

Business traveler
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 4 nights in Feb 2025

2/10 Terrible

Baldemar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didn’t feel safe at hotel

I was visiting Monterrey for a wedding . Once I got to my room it was very dirty and there was a huge hole on the wall that I could see wires and it was missing a piece of wall. Didn’t feel safe staying there because it was a big hole and felt like any type of animal could come out from there at night. Room was extremely dusty and dirty it’s not the way it looks on pictures . I told the lady that I didn’t feel safe there and that I wanted my refund she said they would look into it. I received an email yesterday from hotels.com saying that they couldn’t get any feedback from the manager. I am very disappointed with hotels because no one was able to help me . I am not asking for any money back but at least to give me a credit for the money I spent and didn’t stay there . Very dissatisfied and disappointed
Stayed 2 nights in Jan 2025

8/10 Good

MEGEN

Stayed 4 nights in Feb 2025

10/10 Excellent

John, Winona

Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as always.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hector, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025