6/10 Aceptable
Andrea B.
13 ago. 2023
Le gustó: Limpieza
Someone entered porch during stay and took our property.
Beautiful house with nice location but…on our first full day at the house we left to go to the state park. We left 2 swimsuits and our young daughters life jacket on the porch railing as they were wet. When we returned several hours later the swimsuits and life jacket were gone. We looked everywhere thinking they got moved or blew away but then noticed the cover was put on the bbq (we had left it off). We called the local host and got a message that they were not available and to call the main vacasa number. We called that number and reported that someone had been on the property and taken our stuff and although the items were small we were still really bothered by the fact they were missing. The person we spoke to said he would check with maintenance to see if they had moved them because apparently the bbq was supposed to be repaired. He put me on hold. He came back and stated he didn’t find out anything but would put through an urgent request for a response. We have since spent our last night, finished our visit, checked out and made it home and we still have heard nothing. I’m concerned for anyone that stays here that has a bigger problem and really think they need to figure out what is going on before more people stay there and have more, possible more pricey items, taken. I’m bummed to leave a bad review because the house really is nice and has everything you need but something weird is going on there and no one seems concerned to deal with it.
Andrea B.
Se hospedó 2 noches en agosto de 2023