10/10 Excellent
Elizabeth
Mar 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the second time we’ve stayed at this property. The staff is wonderful and ready to accommodate anything that you need. The walk to the beach is so short, and I love the fact that there is an adult only and children’s pool. There’s an amazing coffee bar for custom drinks. The location is a quick ride to the Brickell area where there’s a many amazing restaurants and shopping. I will continue to stay at this property. My only complaint is the food overall is not as good as the coconut Grove, Ritz Carlton, which is where we also stay frequently because we have a child that attends the university of Miami aside from the room service and pool and beach menu being not quite as good as coconut Grove and South Beach properties. I would say it’s a perfect resort and I’m being super critical because I would give the food a seven or eight it is not terrible. I just enjoy the options the menus at the other properties better Isabel’s at the Coconut Grove Ritz Carlton is hands-down our favorite.
it is also definitely very difficult to get service on the beach. I did have to chase down the server who was lovely and there was only one person working the entire beach and again I’m being super critical because at $1000 plus a night you’re just looking for superior service. Overall, I would still give this property at 10 you cannot beat the location. The staff the access to a beautiful picture perfect beach and two amazing pools. We will definitely stay after the renovation is complete.
Elizabeth
Stayed 3 nights in Mar 2025
