Canopy by Hilton Memphis Downtown

4.0 star property
4-star hotel near Beale Street

Choose dates to view prices

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Lobby
Room, 1 King Bed with Sofa bed, Corner | Living area | 47-inch flat-screen TV with digital channels, TV
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
164 UNION AVENUE, Memphis, TN, 38103
  • Peabody Ducks
    ‪2 min walk‬
  • Beale Street
    ‪5 min walk‬
  • FedExForum
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • 555 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 675 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 675 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

City center stay.Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and FedExForum. The Peabody Memphis and AutoZone Park are also within half a mile (1 km).

What's nearby

  • Peabody Ducks - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Beale Street - 5 min walk - 0.3 miles
  • FedExForum - 6 min walk - 0.4 miles
  • Bass Pro Shops at the Pyramid - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

4-star hotel near Beale Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

How close is Canopy by Hilton Memphis Downtown to the airport?

Canopy by Hilton Memphis Downtown is 11.5 mi (20-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on Jul 1, 2025 start from $139.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Memphis Downtown have an airport shuttle?

Airport shuttle services are not available at Canopy by Hilton Memphis Downtown.

Does Canopy by Hilton Memphis Downtown offer free breakfast?

Free breakfast isn’t provided at Canopy by Hilton Memphis Downtown, but full breakfast is offered for a fee of between USD 9 and 15 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Canopy by Hilton Memphis Downtown?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Canopy by Hilton Memphis Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 45.88 per night.

Does Canopy by Hilton Memphis Downtown have a pool?

Canopy by Hilton Memphis Downtown does not have a pool.

Does Canopy by Hilton Memphis Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Canopy by Hilton Memphis Downtown have a spa?

There are no spa services available at this hotel.

How close is Canopy by Hilton Memphis Downtown to downtown Memphis?

Canopy by Hilton Memphis Downtown is 0.5 mi away from Memphis.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1006 reviews
Rating 8 - Good. 213 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

ShaQuana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was no self parking but valet was much more convenient. Location 10/10 and the atmosphere was awesome. I love having to use the key to gain access to the elevator for security purposes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it 10/10
Stayed 2 nights in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Parking

Great stay. Valet is a little expenses. It is $48 and no public parking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aasia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

yuri

Liked: Cleanliness, staff & service, room comfort

Okay

Stayed 1 night in Mar 2025

10/10 Excellent

Adrienne

Stayed 2 nights in Feb 2025

10/10 Excellent

Katey

Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Stayed 1 night in Feb 2025

8/10 Good

James

Stayed 2 nights in Mar 2025

4/10 Poor

Zipporah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not much to do around the hotel. If your room is on Union street you won’t get much sleep with the sounds of cars and ambulances riding by all night. My room was changed several times due to an operable room telephone, refrigerator and the apps on the TV did not work. The staff was very accommodating with all issues, but I would never stay there again.
Stayed 3 nights in Mar 2025

6/10 Okay

Katherine

Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Always a good time at the Canopy!
Stayed 1 night in Mar 2025

4/10 Poor

Jelmer

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
With check inn we had a staff member who refused to get off her phone during the check in. The overpriced valet parking was always a 10-20min wait. The rooms only get cleaned on request and even then cleaning is subpar. The bar is overpriced. Bar staff is really nice to be far. Overal a horrible experience we left a day early without any refund… everything was better than staying here a night longer!
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

one night stay just ok

The room was not stocked--shower soap and conditioner dispensers were empty, they did not supply coffee pods for the in-room machine, no cups supplied, charging outlets did not work, promised items never delivered to room
Stayed 1 night in Feb 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. I wished they had a place to buy snacks. Even if it was vending machines.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
My vehicle was broken into when I was starting here for my aunts birthday
Stayed 1 night in Jan 2025

2/10 Terrible

Shawanda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival we noticed that check in was taking a little longer than usual. We arrived to the hotel pretty late. We make it to our room, there were double beds. We reserved this room about a month ago with a king size bed. When I called did we I was told something like we may have overbooked our king size. This is easy and we had to make some changes, but that should not have affected my reservation that I have over a month ago. Secondly, you sent me to the wrong and don’t even tell me. That was not professional and there was no apologies for your errors not ours. Now the room was nice and spacious. This the soap dispenser was broken off the wall. The tissue holder was broken off the wall. There was one roll of tissue that we had for two days we were getting low and I asked that morning at the customer service desk, can we get more tissue? Can we get some body wash which was empty when we got there They said they would take care of it. We left and were gone away from the room all day we come back go to our room. There are our dirty towels on the floor. There was still the same almost gone tissue and the body wash bottle was still on the floor empty so we had to go back downstairs and ask again so to say the least customer service sucked. The hotel was nice. The lobby was nice. The hotel waclean but the room they gave us was like a hand-me-down room which we did not appreciate because that is not what we reserved in the first beginning the helpdesk. No one answered.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dondre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, in the downtown area. It’s close to many restaurants and things to do in the city.
Stayed 3 nights in Feb 2025

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was that the music was loud in the lobby till late and our door didn’t work so they changed our room which resulted in a room with 2 queens instead of the king bed we booked. Both are no biggie to me. Had a lovely time.
Stayed 1 night in Feb 2025

6/10 Okay

Evan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Front desk employee

We got there an hour and a half early for check in and the lobby had no one in it and it was a Tuesday in memphis. We were not allowed to check in without a fee. So we went out of the hotel to grab lunch and came back ten minutes early and Dawn says to go sit and wait. So we did. Two seperate people came in and she took them as we had to re-wait in line and we waited that time for about 20 minutes as she checked other people in as we were at the desk multiple times and she saw us and told us to take a seat.
Stayed 3 nights in Feb 2025

10/10 Excellent

Apryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ann Eleece

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here for work when I'm in town and it's a wonderful spot to start and end my day.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025