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Pacific Palace Beach Tower Hotel

3.5 star property
3.5-star beachfront hotel with kayaking

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Photo gallery for Pacific Palace Beach Tower Hotel

Porch
Property video
In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
  • Place, Playa Brujas
    ‪1 min walk‬
  • Place, Punta Camaron Beach
    ‪4 min drive‬
  • Place, The Mazatlan Malecón
    ‪6 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)
  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Mountain View

  • Mountain view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

Junior Suite (No View) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

On the beach.At this Zona Dorada hotel, you'll be within a 5-minute walk of Playa Brujas and Islands and Protected Areas of the Gulf of California. Punta Camaron Beach and Sea Shell City Museum are also within 2 miles (3 km).

What's nearby

  • Playa Brujas - 1 min walk - 0.1 miles
  • Punta Camaron Beach - 4 min drive - 1.7 miles
  • The Mazatlan Malecón - 6 min drive - 2.4 miles
  • Cerritos Beach - 7 min drive - 1.2 miles
  • Olas Altas Beach - 19 min drive - 7.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Fat Fish - ‬3 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk

About this property

Pacific Palace Beach Tower Hotel

3.5-star beachfront hotel with kayaking
Some rates at Pacific Palace Beach Tower Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pacific Palace Beach Tower Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the business-friendly Pacific Palace Beach Tower Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 15 levels
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pacific Palace Beach Tower Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Viaggio Resort Mazatlán
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  • Pool
  • All inclusive plans available
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, 2,022 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Kayaking
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 300 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

How close is Pacific Palace Beach Tower Hotel to the airport?

Pacific Palace Beach Tower Hotel is 16.3 mi (33-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Palace Beach Tower Hotel?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Pacific Palace Beach Tower Hotel on May 5, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Palace Beach Tower Hotel have an airport shuttle?

Airport shuttle services are not available at Pacific Palace Beach Tower Hotel.

How close is Pacific Palace Beach Tower Hotel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Pacific Palace Beach Tower Hotel offer free breakfast?

Free breakfast isn’t provided at Pacific Palace Beach Tower Hotel, but buffet breakfast is offered for a fee of MXN 350 for adults and MXN 170 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Pacific Palace Beach Tower Hotel?

No, there is no casino at this hotel, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are nearby.

What time is check-in at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Pacific Palace Beach Tower Hotel?

This hotel offers free self parking.

Does Pacific Palace Beach Tower Hotel have a pool?

Pacific Palace Beach Tower Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Pacific Palace Beach Tower Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Pacific Palace Beach Tower Hotel have a spa?

There are no spa services available at this hotel.

How close is Pacific Palace Beach Tower Hotel to downtown Mazatlán?

Pacific Palace Beach Tower Hotel is 0.3 mi away from El Encanto.

Pacific Palace Beach Tower Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 567 reviews
Rating 8 - Good. 175 out of 567 reviews
Rating 6 - Okay. 92 out of 567 reviews
Rating 4 - Poor. 49 out of 567 reviews
Rating 2 - Terrible. 42 out of 567 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Stayed 5 nights in Jan 2026

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service
Nice staff and good amenities
Stayed 8 nights in Jan 2026

8/10 Good

Aldo

Traveled with family
Liked: Cleanliness
It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daisy

Traveled with family

Excellent

Everyone was so Nice and Friendly , felt safe very clean
Stayed 4 nights in Sep 2025

6/10 Okay

PAULA, Westbank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenya De los

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Limpio y muy seguro
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizur, Arlington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025

8/10 Good

Frank John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarai

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025

10/10 Excellent

STEPHEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose Luis Rodriguez

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

4/10 Poor

Douglas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

2/10 Terrible

sandra

Stayed 1 night in Nov 2023

2/10 Terrible

Claudia, San Mateo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

6/10 Okay

OMAR K, DALTON

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023

4/10 Poor

Maribel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

10/10 Excellent

Melanie Diane Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023