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Woohoo Rooms Hortaleza

3.0 star property
3-star guest house near Gran Via

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Photo gallery for Woohoo Rooms Hortaleza

Junior Suite, Balcony | Street view
Family Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Business Single Room | Minibar, in-room safe, laptop workspace, blackout drapes
Junior Suite, Balcony | Terrace/patio
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Family Suite

Family Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite

9.2 out of 10
Wonderful
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Single Room

Business Single Room | Safe

Business Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Madrid

Madrid Centro stay.You'll be steps from Gran Via and within a 10-minute walk of Puerta del Sol with a stay at this Madrid Centro guesthouse. Plaza Mayor and Puerta de Alcalá are also within 2 miles (3 km).
View more Guest Houses in MadridOpens in a new window

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Plaza Mayor - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 17 min walk - 1.0 mile

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Fratelli d'Italia - Chueca - ‬1 min walk
  • ‪Wolfox - ‬2 min walk
  • ‪Hot Bar - ‬2 min walk
  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪Bears Bar - ‬2 min walk

About this property

Woohoo Rooms Hortaleza

3-star guest house near Gran Via
As a guest of Woohoo Rooms Hortaleza, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Woohoo Rooms Hortaleza also features an elevator and a water dispenser.

This 3-star Madrid guesthouse is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
Woohoo Rooms Hortaleza offers 6 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid guesthouse provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
Woohoo Rooms Boutique Gran Vía
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Soundproof rooms
4.7 out of 5, Exceptional, 505 reviews
Woohoo Rooms Boutique Gran Vía

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Frequently asked questions

How close is Woohoo Rooms Hortaleza to the airport?

Woohoo Rooms Hortaleza is 9.8 mi (20-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Woohoo Rooms Hortaleza have an airport shuttle?

Woohoo Rooms Hortaleza offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 20 per vehicle.

Does Woohoo Rooms Hortaleza offer free breakfast?

Woohoo Rooms Hortaleza does not offer free breakfast.

Is there a casino at Woohoo Rooms Hortaleza?

No, there is no casino at this guesthouse, but Casino Gran Via (3-min walk) is nearby.

What time is check-in at Woohoo Rooms Hortaleza?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Woohoo Rooms Hortaleza?

Free parking is not available at this guesthouse.

Does Woohoo Rooms Hortaleza have a pool?

Woohoo Rooms Hortaleza does not have a pool.

Does Woohoo Rooms Hortaleza have a spa?

There are no spa services available at this guesthouse.

How close is Woohoo Rooms Hortaleza to downtown Madrid?

Woohoo Rooms Hortaleza is 0.4 mi away from Madrid.

Woohoo Rooms Hortaleza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 207 reviews
Rating 8 - Good. 34 out of 207 reviews
Rating 6 - Okay. 10 out of 207 reviews
Rating 4 - Poor. 3 out of 207 reviews
Rating 2 - Terrible. 9 out of 207 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Amarylis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y localización
Stayed 2 nights in Nov 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room had all i needed, modern and clean.. Location is excellent. Staff friendy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here are highs and lows; great location, good service (mainly digital and responsive), remodeled, very clean, quite. For the low sides: very small, not enough closets, no room to open the luggages, no paper tissue in the room. You will enjoy the place if you are a light traveler.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

10/10 Excellent

Rita M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Congested area. Many stores and a supermarket close by. And yet, my street side room was quiet when shuttered and no problem sleeping. Very close to Gran Vía and public transportation. Easy walk to museums. The staff was very helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities

Total Disappointment

ZERO communication with staff.Tried several times over to call no answer .Nobody at the office door was locked.We were in a very stressful and dangerous position in the hotel .NO one to seek help from.Gave up trying after several phone call attempt's.Left location to find safe accommodation that had staff working.Received call from manager appr 4hours later.Explained situation what we endured.NOT SAFE to be there.Went back to talk with the manager a few days later once again NO answer at the door.The company has total disregard for ones safety.Photos of possible aftermath from the previous day experience that we endured.Long story short .Ad they post on line are far from what they truly are!!'.Hostel at very best
Front entrance some stranger let us in .ZERO security!'
Stayed 5 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the hotel is extremely accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great all around, clean and very comfortable. The location is great, near the Gran Vía. At night time it’s a bit noise because there is a Tapas restaurant next door with people having fun until 4am. I didn’t mind but for some people might be bothersome. I would definitely recommend the Hotel and I would love to come back.
Stayed 4 nights in Sep 2025

10/10 Excellent

melissa

Traveled with family
Liked: Staff & service, amenities
Great location and very clean, comfortable room. Staff pleasant and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Keefe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very helpful staff. Plan on not spending much time in the rooms. Super small rooms but clean. Make sure you know where the light is in the hallway downstairs on the right when coming in after dark. The area is pretty dark if you do not click that light. Overall enjoyed the stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Lugar excelente mas passei um desconforto logo na chegada. Não tem ninguém pra recepcionar e quando chegou a recepcionista Sara me fez caminhar até um outro local, depois viu que não era lá, tive que voltar tudo de novo. Não ofereceu ajuda já que o erro foi dela e saiu andando na frente. Eu cansada recém chegada do aeroporto. Despreparo e rudeza
Stayed 3 nights in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Timmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Radames A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1 is very comfortable and big enough for one person. The bed was extremely comfortable as well. The staff is very helpful. Challenging to find the entrance, but is there. You must pay attention to your messages, so you can take advantage of the checking process. I will definitely stay there again.
Stayed 3 nights in Jul 2025

6/10 Okay

Roxane

Liked: Cleanliness

Okay but not perfect

Our stay was okay. The access was not easy and even if they communicated with me before my arrival, it was not easy to locate and to know where to ring. In the room, there was only the necessary but not enough commodity. There was no ice machine in the hotel. No spoons to stir our coffee. The room was small and there was not a lot of space to put our luggage. The second day, our card and our security code stopped working so we were stuck outside the hotel. There is not always someone inside at the desk, but they can be joined by Whatsapp. The room was clean, it was renovated. The AC worked well and the staff was polite and nice to us. They offered to keep our luggage before our check in and after our check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

omar

Stayed 2 nights in Jun 2025

8/10 Good

Gustavo Jaime

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Though not a spacious room was very efficient, modern and clean. In the heart of the city walking distance to every where. Definitely a must stay hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and the staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hamidreza

Liked: Cleanliness, property conditions & facilities
Great place for value, quiet and chill, also very kind people, I was walking to everywhere since it’s kinda in the center
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Erez

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and location

Great location , very convenient system and room, clean and comfortable , reasonable rates
Stayed 2 nights in May 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025