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PCM Forum Alcalá

4.0 star property
4-star hotel near Magisterial Cathedral of Saints Justo and Pastor

Choose dates to view prices

Photo gallery for PCM Forum Alcalá

Sundeck
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Porch
Suite | 1 bedroom, down comforters, in-room safe, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802
  • Plaza Cervantes
    ‪16 min walk‬
  • University of Alcala
    ‪17 min walk‬
  • Convent of Las Clarisas de San Diego
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

1 bedroom, down comforters, in-room safe, desk

Standard Double or Twin Room (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (Parking included)

1 bedroom, down comforters, in-room safe, desk

Standard Double or Twin Room (Parking included)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Double or 2 Twin Beds

1 bedroom, down comforters, in-room safe, desk

Superior Room, 1 Double or 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (3 Adults)

1 bedroom, down comforters, in-room safe, desk

Superior Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

1 bedroom, down comforters, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

1 bedroom, down comforters, in-room safe, desk

Superior Double or Twin Room (2 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (3 Adults)

1 bedroom, down comforters, in-room safe, desk

Standard Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Alcala de Henares

City center stay.Within a 15-minute walk of the hotel, you'll find Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. Plaza Cervantes and Corral of Comedies Theater are also within 2 miles (3 km).

What's nearby

  • Cervantes Birthplace Museum - 13 min walk - 0.7 miles
  • Plaza Cervantes - 16 min walk - 0.9 miles
  • University of Alcala - 17 min walk - 0.9 miles
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.0 mile
  • La Garena Plaza Shopping Center - 4 min drive - 1.1 miles

Getting around

  • Alcalá de Henares Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪El Gato Verde - ‬10 min walk
  • ‪La Belga - ‬9 min walk
  • ‪Nino Restaurante - ‬12 min walk
  • ‪La Taberna de Rusty - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬2 min walk

About this property

PCM Forum Alcalá

4-star hotel near Magisterial Cathedral of Saints Justo and Pastor
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. A hot tub, a terrace, and multilingual staff are also featured at the business-friendly PCM Forum Alcalá. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 880 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
PCM Forum Alcalá offers 132 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 18.70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17.05 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.2 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.05 for adults and EUR 6 for children
  • Covered self parking fee: EUR 18.70 per night
  • Rollaway bed fee: EUR 35.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Frequently asked questions

How close is PCM Forum Alcalá to the airport?

PCM Forum Alcalá is 13.5 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does PCM Forum Alcalá have an airport shuttle?

Airport shuttle services are not available at PCM Forum Alcalá.

Does PCM Forum Alcalá offer free breakfast?

Free breakfast isn’t provided at PCM Forum Alcalá, but buffet breakfast is offered for a fee of EUR 17.05 for adults and EUR 6 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at PCM Forum Alcalá?

No, there is no casino at this hotel.

What time is check-in at PCM Forum Alcalá?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at PCM Forum Alcalá?

Free parking is not available at this hotel. Self parking is available for EUR 18.70 per night.

Does PCM Forum Alcalá have a pool?

PCM Forum Alcalá does not have a pool.

Does PCM Forum Alcalá have a restaurant?

PCM Forum Alcalá is home to Laventae, which features international cuisine and al fresco dining.

Does PCM Forum Alcalá have a spa?

There are no spa services available at this hotel.

How close is PCM Forum Alcalá to downtown Alcala de Henares?

PCM Forum Alcalá is 0.7 mi away from Alcala de Henares.

PCM Forum Alcalá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 236 out of 553 reviews
Rating 8 - Good. 211 out of 553 reviews
Rating 6 - Okay. 64 out of 553 reviews
Rating 4 - Poor. 27 out of 553 reviews
Rating 2 - Terrible. 15 out of 553 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad precio

El hotel está bien. Calidad-precio buena. Camas cómodas. En esta ocasión nos tocaron vecinos "muy cariñosos". No entiendo las políticas de asignación de habitaciones cuando la ocupación no es elevada.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025

4/10 Poor

Jordan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Siobhain

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Me encantó la habitación, la cama y la bañera.
Stayed 1 night in Oct 2024

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Irina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk evenings guy is unpleasant, no hello no hi, never will stay in this hotel . Our room keys were disconnected without any reason.
Stayed 3 nights in Oct 2024

8/10 Good

Kari

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Víctor

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

ANA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay

Customer service at front desk was friendly and informative. Unfortunately, the cleanliness at the hotel was poor. Our side table was covered in food crumbs, the bathroom did not appear to have been cleaned, and the upstairs deck was unkept.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Business traveler
Stayed 3 nights in Jul 2024

8/10 Good

Eneko

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Eneko

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

John, Alhambra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is haft empty and still selling the room on line but told me that it is fully booked and upgrade is not possible. The VIP perk is a bottle of water. Free breakfast and free parking is not honored. I suggest Expedia to remove those hotels that do not honor VIP access from the VIP access list. It is unfair for those hotels that honor their VIP perks.
Stayed 1 night in Jun 2024

4/10 Poor

Mazen

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si no fuera por el picnic, habría sido genial.

El hotel en general me pareció que estaba muy bien, aunque apenas pudimos disfrutarlo, ya que sólo estuvimos unas horas. Al adelantar nuestro vuelo no pudimos desayunar allí, por lo que pedimos que nos prepararan un picnic, que resultó muy malo. El sandwich de dos pisos sólo llevaba relleno en uno de ellos, el otro era sólo pan. Además, un paquetito de galletas maría, un plátano y una botella de agua. Por lo que había pagado por el desayuno ya se podían haber esmerado un poco más en el picnic.
Stayed 1 night in May 2024