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Complutense

2.0 star property
Hotel perfectly located for exploring Alcala de Henares

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Lobby
Restaurant
Restaurant
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Encomienda, 9, Alcala de Henares, Community of Madrid, 28805
  • Place, Convent of Las Clarisas de San Diego
    ‪5 min walk‬
  • Place, University of Alcala
    ‪5 min walk‬
  • Place, Plaza Cervantes
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, blackout drapes, free WiFi

Double or Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free WiFi

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Bathroom | Free toiletries, hair dryer

Quadruple Room

  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds

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  • Free WiFi
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About the neighborhood

Alcala de Henares

Heart of Alcala de Henares.Your stay at this Alcala de Henares hotel places you within a 10-minute walk of Capilla de las Santas Formas and Convent of Las Clarisas de San Diego. Colegio de San Ildefonso and University of Alcala are also within half a mile (1 km).

What's nearby

  • Convent of Las Clarisas de San Diego - 5 min walk - 0.3 miles
  • University of Alcala - 5 min walk - 0.3 miles
  • Colegio de San Ildefonso - 6 min walk - 0.4 miles
  • Plaza Cervantes - 8 min walk - 0.5 miles
  • Monastery of San Bernardo - 13 min walk - 0.7 miles

Getting around

  • Alcalá de Henares Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Taberna San Isidro - ‬5 min walk
  • ‪Ebano - ‬4 min walk
  • ‪Las Murallas - ‬4 min walk
  • ‪100 Montaditos - ‬3 min walk
  • ‪Asador a Toda Brasa - ‬5 min walk

About this property

Complutense

Hotel perfectly located for exploring Alcala de Henares
As a guest of Complutense, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. The front desk is open around the clock.

Smoking is allowed in designated areas at this Alcala de Henares hotel.

  • 19 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
Complutense offers 19 accommodations with hair dryers and complimentary toiletries. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 4 per person

Accessibility

  • Elevator

Room amenities

Entertainment

  • LED TV

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 4 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Complutense ALCALA DE HENARES
Complutense ALCALA DE HENARES
Complutense Hotel
Hotel Complutense
Complutense Alcala de Henares
Complutense Hotel Alcala de Henares

Frequently asked questions

How close is Complutense to the airport?

Complutense is 16.5 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Complutense have an airport shuttle?

Airport shuttle services are not available at Complutense.

Does Complutense offer free breakfast?

Free breakfast isn’t provided at Complutense, but continental breakfast is offered for a fee of EUR 4 per person. It's available every day from 7 AM to noon.

Is there a casino at Complutense?

No, there is no casino at this hotel.

Is there free parking at Complutense?

Free parking is not available at this hotel.

Does Complutense have a pool?

Complutense does not have a pool.

Does Complutense have a spa?

There are no spa services available at this hotel.

How close is Complutense to downtown Alcala de Henares?

Complutense is 0.3 mi away from Alcala de Henares.

Complutense Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Gloria, Ohio, USA

Liked: Staff & service
Disliked: Room comfort

Room OK however

Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cartão

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Fue muy acojedor, buen lugar para puntos de encuentros turisticos cerca de todo. Lo unico que no tiene es desayuno el resto todo bien!!!
Stayed 8 nights in Aug 2025

2/10 Terrible

Marvin

Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue bien. La situación del hotel es buena, cercana al centro
Stayed 1 night in Jul 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para uno a días

Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
Stayed 2 nights in Jun 2018

6/10 Okay

conrado, valencia

Liked: Cleanliness
Disliked: Room comfort
Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
Stayed 1 night in May 2018

6/10 Okay

Paco, Sant Joan

Hotel céntrico y bastante barato.

Hotel céntrico y bastante barato. No ha estado mal.
Stayed 2 nights in Mar 2018

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities

Hostal muy familiar y acogedor

El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.

4/10 Poor

JAIME S

Liked: Cleanliness
Disliked: Staff & service, room comfort

Ni fú ni fá...

Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.

6/10 Okay

weiblich, Unterfranken

Liked: Cleanliness, staff & service

Zentral gelegen, ausreichend für kurzen Aufenthalt