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Hotel Ciudad de Alcalá

2.0 star property
Hotel perfectly located for exploring Alcala de Henares

Choose dates to view prices

Photo gallery for Hotel Ciudad de Alcalá

Interior detail
Interior entrance
Interior entrance
Double Room Single Use | In-room safe, blackout drapes, iron/ironing board, free WiFi
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807
  • Convent of Las Clarisas de San Diego
    ‪8 min walk‬
  • Plaza Cervantes
    ‪8 min walk‬
  • University of Alcala
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 3 Twin Beds

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Exterior

Crowne Plaza Madrid Airport by IHG

San Blas-Canillejas
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,001 reviews
$105 nightly
The price is $115
Sep 14 - Sep 15
Total with taxes and fees
Crowne Plaza Madrid Airport by IHG

About the neighborhood

Alcala de Henares

City center stay.With a stay at this Alcala de Henares hotel, you'll be steps from Palacio Laredo and within a 10-minute walk of Parque O'Donnell. Convent of San Juan de la Penitencia and Capilla de las Santas Formas are also within half a mile (1 km).

What's nearby

  • Convent of Las Clarisas de San Diego - 8 min walk - 0.5 miles
  • Plaza Cervantes - 8 min walk - 0.5 miles
  • University of Alcala - 8 min walk - 0.5 miles
  • Cervantes Birthplace Museum - 10 min walk - 0.6 miles
  • La Garena Plaza Shopping Center - 5 min drive - 2.4 miles

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Taberna San Isidro - ‬5 min walk
  • ‪Granier - ‬8 min walk
  • ‪Pizzeria Carlos - ‬5 min walk
  • ‪Restaurante Al Andalus - ‬5 min walk
  • ‪Ramen Kagura - ‬5 min walk

About this property

Hotel Ciudad de Alcalá

Hotel perfectly located for exploring Alcala de Henares
There's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad de Alcalá. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Alcala de Henares hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Hotel Ciudad de Alcalá offers 30 accommodations with safes and hair dryers. 15-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Front of property

Hostal El Val

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.2 out of 5, Very Good, 64 reviews
$62 nightly
The price is $69
Sep 11 - Sep 12
Total with taxes and fees
Hostal El Val

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 15-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.6 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

How close is Hotel Ciudad de Alcalá to the airport?

Hotel Ciudad de Alcalá is 13.9 mi (24-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Ciudad de Alcalá have an airport shuttle?

Airport shuttle services are not available at Hotel Ciudad de Alcalá.

Does Hotel Ciudad de Alcalá offer free breakfast?

Hotel Ciudad de Alcalá does not offer free breakfast.

Is there a casino at Hotel Ciudad de Alcalá?

No, there is no casino at this hotel.

What time is check-in at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Ciudad de Alcalá?

Free parking is not available at this hotel. Self parking is available for EUR 8 per day.

Does Hotel Ciudad de Alcalá have a pool?

Hotel Ciudad de Alcalá does not have a pool.

Does Hotel Ciudad de Alcalá have a spa?

There are no spa services available at this hotel.

How close is Hotel Ciudad de Alcalá to downtown Alcala de Henares?

Hotel Ciudad de Alcalá is 0.4 mi away from Alcala de Henares.

Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 88 reviews
Rating 8 - Good. 31 out of 88 reviews
Rating 6 - Okay. 27 out of 88 reviews
Rating 4 - Poor. 9 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 5 nights in Mar 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
Stayed 2 nights in Mar 2025

6/10 Okay

ROSHAN KUMAR

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It's good but the cleanliness is not good. Thank you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Seunghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la estación!

6/10 Okay

marleny

Traveled with family
I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Stayed 1 night in Oct 2024

6/10 Okay

Cesar, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness
Guests at the hotel were very noisy
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Marlon

Stayed 2 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Marlon

Stayed 1 night in Jan 2024

6/10 Okay

Chip

Liked: Cleanliness, staff & service
Never get a room on the bottom floor.
Stayed 3 nights in Sep 2023

6/10 Okay

Rodolfo

Traveled with family
Liked: Staff & service
Por el costo estuvo ok, nada espectacular.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Well positioned

The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and bars Walking distance to train approx mins and clean
Stayed 9 nights in Dec 2018

8/10 Good

Marlon, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Stayed 6 nights in Jul 2018

8/10 Good

Sheri

Liked: Staff & service, room comfort

An old "new" build in Alcala, great location.

This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
Stayed 4 nights in May 2018

6/10 Okay

daniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

The hotel is located in the centre of the city, close to the rail station and shopping centres. The room was quiet and the bed was comfortable.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025