Hyatt Centric Gran Via Madrid

5.0 star property
5-star luxury hotel near Gran Via

Choose dates to view prices

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Property entrance
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Gran Via 31, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Suite, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (Grand Via View)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Gran Via View)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Terrace (Grand Via View)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Prado Museum is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles
  • Prado Museum - 14 min walk - 0.8 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Takos - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

5-star luxury hotel near Gran Via
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid.

This 5-star Madrid hotel is smoke free.

  • 159 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 2121 sq ft of conference space
  • 197 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

How close is Hyatt Centric Gran Via Madrid to the airport?

Hyatt Centric Gran Via Madrid is 9.9 mi (20-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Jun 8, 2025 start from $307.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Centric Gran Via Madrid have an airport shuttle?

Airport shuttle services are not available at Hyatt Centric Gran Via Madrid.

Does Hyatt Centric Gran Via Madrid offer free breakfast?

Free breakfast isn’t provided at Hyatt Centric Gran Via Madrid, but buffet breakfast is offered for a fee of EUR 27 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hyatt Centric Gran Via Madrid?

No, there is no casino at this hotel.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Hyatt Centric Gran Via Madrid?

Free parking is not available at this hotel.

Does Hyatt Centric Gran Via Madrid have a pool?

Hyatt Centric Gran Via Madrid does not have a pool.

Does Hyatt Centric Gran Via Madrid have a restaurant?

Hyatt Centric Gran Via Madrid is home to Hielo y Carbon, which features international cuisine.

Does Hyatt Centric Gran Via Madrid have a spa?

There are no spa services available at this hotel.

How close is Hyatt Centric Gran Via Madrid to downtown Madrid?

Hyatt Centric Gran Via Madrid is 0.2 mi away from Madrid.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tijana

Stayed 1 night in Mar 2025

10/10 Excellent

yolgies

Liked: Cleanliness, staff & service, property conditions & facilities
Just the best
Stayed 2 nights in Feb 2025

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing overall. From front desk to housekeeping they met all of our needs. The location was great too. In a very popular area of the city with great food.
Stayed 5 nights in Jan 2025

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service
The Hyatt Centric Madrid is a pet-friendly hotel, but we were unaware of this until our arrival. Upon entering our room, we noticed a strong odor resembling dog urine. We brought this to the attention of the concierge, who suggested we go for lunch to give them time to clean the room. However, when we returned three hours later, we were informed that no cleaning had taken place because there team did not noticed any foul smell. I explained that they might not have noticed the smell because they had become accustomed to it. Overall, we found the hospitality training of the staff to be lacking.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anfal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of the city. Lots of dining options in walking distance. Food and coffee in the cafe on the first floor were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

ahmad, Jeddah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly, room design is comfort and elegance
Stayed 3 nights in Jan 2025

8/10 Good

Carlos, Boqueron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Madrid Hotel

Great location with lots of shopping and restaurants on the same busy street. Comfortable hotel room. Fast WiFi and comfortable king size bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gilberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the availability of our room for a real early checkin.
Stayed 2 nights in Dec 2024

10/10 Excellent

diango

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff and location
Stayed 4 nights in Dec 2024

6/10 Okay

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

sunory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. super nice staff .. very helpful ..
Stayed 5 nights in Nov 2024

10/10 Excellent

diango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Dmitry

Business traveler
Liked: Cleanliness, staff & service, room comfort
Amazing location, great rooms and breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Saghi

Stayed 7 nights in Nov 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Silva, Canton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near to everything.
Stayed 6 nights in Nov 2024

10/10 Excellent

JOSE LUIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Should be have an parking space or valet parking
Stayed 1 night in Nov 2024

10/10 Excellent

Bashaier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Rosanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Somos alérgicos y había muchas pelusas en la habitación la limpieza no es buena,
Stayed 4 nights in Nov 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, great location and great service. Good looking building!!!
Stayed 1 night in Nov 2024