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Hyatt Centric Gran Via Madrid

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Suite, Non Smoking (Fenix) | Terrace/patio
Property video
Staircase
Exterior
Suite, Non Smoking, Terrace | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for 1 KING TERRACE

Premium bedding, minibar, in-room safe, desk

1 KING TERRACE

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Gran Via View)

Room, 1 King Bed, Non Smoking (Gran Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking (Gran Via View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

Room, 1 King Bed, Non Smoking, Terrace (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Suite, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Grand Via View)

Junior Suite, Non Smoking (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Non Smoking (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for King Terrace Gran Via View

Premium bedding, minibar, in-room safe, desk

King Terrace Gran Via View

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Non Smoking, Terrace

Suite, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room With Two Double Beds

Premium bedding, minibar, in-room safe, desk

Double Room With Two Double Beds

  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Gran Via)

Suite, Non Smoking (Gran Via) | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking (Gran Via)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Fenix)

Suite, Non Smoking (Fenix) | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking (Fenix)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de Callao - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 6 min walk - 0.4 miles
  • Plaza Mayor - 10 min walk - 0.5 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪La Quintina - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

5-star luxury hotel near Gran Via
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid.

This 5-star Madrid hotel is smoke free.

  • 159 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 2121 sq ft of conference space
  • 197 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 29 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

How close is Hyatt Centric Gran Via Madrid to the airport?

Hyatt Centric Gran Via Madrid is 9.9 mi (20-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Jun 22, 2026 start from $391, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Centric Gran Via Madrid have an airport shuttle?

Airport shuttle services are not available at Hyatt Centric Gran Via Madrid.

Does Hyatt Centric Gran Via Madrid offer free breakfast?

Free breakfast isn’t provided at Hyatt Centric Gran Via Madrid, but buffet breakfast is offered for a fee of EUR 29 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Hyatt Centric Gran Via Madrid?

No, there is no casino at this hotel, but Casino Gran Via (3-min walk) is nearby.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Hyatt Centric Gran Via Madrid?

Free parking is not available at this hotel.

Does Hyatt Centric Gran Via Madrid have a pool?

Hyatt Centric Gran Via Madrid does not have a pool.

Does Hyatt Centric Gran Via Madrid have a restaurant?

Hyatt Centric Gran Via Madrid is home to Hielo y Carbon, which features international cuisine.

Does Hyatt Centric Gran Via Madrid have a spa?

There are no spa services available at this hotel.

How close is Hyatt Centric Gran Via Madrid to downtown Madrid?

Hyatt Centric Gran Via Madrid is 0.2 mi away from Madrid.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RAFAEL

Liked: Cleanliness, property conditions & facilities
Best location, rooftop a plus.
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan J, Miami

Stayed 1 night in Feb 2026

10/10 Excellent

Tarun

Stayed 2 nights in Feb 2026

10/10 Excellent

Marko, Miami

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Fantastic staff, location and overall feel. The minor issue we had was corrected promptly and accordingly. Would stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Enrique

Stayed 8 nights in Jan 2026

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Amazing stuff
Stayed 3 nights in Feb 2026

10/10 Excellent

Jose Antonio, Flowery Branch

Stayed 2 nights in Jan 2026

10/10 Excellent

KELLY

Stayed 1 night in Dec 2025

10/10 Excellent

Jesus, Managua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel located right in the city center. It's a great place to experience the charm of a traditional Spanish-style building. The view was beautiful, and there were plenty of shops and nice restaurants nearby."
Stayed 1 night in Dec 2025

8/10 Good

Stefan-Costin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Satyanarayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff and location. Would definitely come back again
Stayed 1 night in Dec 2025

10/10 Excellent

Yudit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. Also the staff was always attentive and ready to help.
Stayed 5 nights in Dec 2025

10/10 Excellent

JUAN JOSE, Doral

Stayed 4 nights in Dec 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice balcony, and in the heart of the Gran Via shopping area. Helpful and friendly staff. Problem: From about 10 PM to 2 AM, there was night club kind of noise in our room. And then about midnight, it sounded like someone was moving furniture next door or in the restaurant above us. We were on the 9th floor and the restaurant is on the 10th floor. This noise was 3 nights in a row so I think it was coming from the restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luz

Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Franca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Lidiana

Stayed 4 nights in Nov 2025

10/10 Excellent

Chellammal

Stayed 3 nights in Nov 2025

10/10 Excellent

melvin

Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio, BETHESDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to Sol, Plaza España. Beautiful, luxury hotel with great staff, service. Fantastic rooftop terrace tapas bar and amazing restaurant with wonderful views of the Gran Via.
Stayed 2 nights in Oct 2025

4/10 Poor

mario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms not clean. Only one elevator working. This hotel doesn’t worth the money they ask for. Is not a 5 stars
Stayed 4 nights in Oct 2025

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean , very nice staff
Stayed 1 night in Oct 2025