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Hard Rock Hotel Madrid

Property class: 4.5
4.5-star luxury hotel near El Retiro Park, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hard Rock Hotel Madrid

A modern hotel room with a large bed, a bathtub, and a seating area with a view of the city.
Creator video
A swimming pool with two people floating on inflatable rings.
A modern outdoor seating area with a glass balustrade, potted plants, and a view of the cityscape.
A modern hotel with a glass facade, illuminated by blue lights, and a visible 'HOTEL' sign.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Classic King Room

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Garden View

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Gold Suite with Terrace

A hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV on the wall.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(188 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, and a view of buildings.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

A modern hotel room with a large bed, a small table, a chair, and a view of the city through large windows.

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

A modern hotel room with a large bed, a bathtub, a flat-screen TV, and a view of the sunset through the window.

Rock Star Suite

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

A hotel room with a large bed, a TV mounted on the wall, and a red headboard.

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(82 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

A modern hotel room with a large bed, a blue sofa, a small table, and a mirror.

Deluxe Room (Family)

9.2 out of 10
Wonderful
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a shower, a small table, and a chair.

Superior Twin Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden wardrobe, a mirror, and a bathroom with a glass door.

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

Palos de la Frontera stay.Within a 15-minute walk of this Palos de la Frontera hotel, you'll find El Retiro Park and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 miles
  • Paseo del Prado - 5 min walk - 0.3 miles
  • Plaza Mayor - 18 min walk - 1.0 mile
  • Puerta del Sol - 18 min walk - 1.0 mile
  • Gran Via - 18 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪La Canibal - ‬2 min walk
  • RT60
  • ‪Burger King - ‬2 min walk
  • ‪Bar Asturias - ‬4 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near El Retiro Park, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • 3 bars or lounges
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close October 12.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

How close is Hard Rock Hotel Madrid to the airport?

Hard Rock Hotel Madrid is 13 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Nov 1, 2026 start from $249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Madrid, but buffet breakfast is offered for a fee of EUR 24 for adults and EUR 13.5 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hard Rock Hotel Madrid?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel Madrid?

Free parking is not available at this hotel.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.The pool is closed seasonally each year from October 1 to May 17.

Does Hard Rock Hotel Madrid have a restaurant?

Hard Rock Hotel Madrid is home to Sessions, which features pool views. One of the dining venues will be closed seasonally each year from October 1 to May 17.

Does Hard Rock Hotel Madrid have a spa?

There are no spa services available at this hotel.

How close is Hard Rock Hotel Madrid to downtown Madrid?

Hard Rock Hotel Madrid is 0.8 mi away from Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2214 out of 2979 reviews
Rating 8 - Good. 517 out of 2979 reviews
Rating 6 - Okay. 152 out of 2979 reviews
Rating 4 - Poor. 55 out of 2979 reviews
Rating 2 - Terrible. 41 out of 2979 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great helpful staff Rooms are big and comfortable. Will stay there again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and property was very clean/modern.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Comfortable beds and good sized rooms
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay going into Atocha. Staff friendly, room very clean and comfy bed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent breakfast buffet and a gorgeous rooftop bar restaurant, really great cocktails… Wonderful staff, very helpful and welcoming! Would definitely stay there again in the future
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay will definitely be back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a place to stay in Madrid!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff; great rooms; enjoyed the pool area.. liked the hood. I'd come here again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once a year, clean, safe, friendly staff, great f&b outlets.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, amazing rooms and decor. Beds are really comfortable and air- conditioning is the best we’ve ever had at an hotel. Would certainly visit again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great bar, pool and comfortable sun loungers. Room was great, bed super comfortable and shower amazing
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location for exploring the city but food and drink very poor and expensive. Good to stay but great food and drink within a short walk.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff very friendly and helpful they were nice and show me good place to go thank you
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Very Clean Hotel and delicious food!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit and it was amazing. Great location, great pool, great rooms - very clean. Modern facilities and a paradise in Madrid. Loads of places to eat and drink locally.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, breakfast is the best in the area ❤️
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel highly recommended close to everything very safe area around
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good was great, very great location close to all the action
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort Overall
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, a bunch of restaurants and shops nearby.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. A little far from the main areas of central Madrid, but not too far.
Stayed 4 nights in Jun 2026