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Hard Rock Hotel Madrid

4.5 star property
4.5-star luxury hotel near Prado Museum, connected to a rail/subway station

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe
Daily buffet breakfast (EUR 24 per person)
1 bedroom, down comforters, minibar, in-room safe
Rock Star Suite | Terrace/patio
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Prado Museum
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(152 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(59 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Family)

9.2 out of 10
Wonderful
(10 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Arganzuela stay.At this Arganzuela hotel, you'll be steps from Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Prado Museum - 11 min walk - 0.6 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Canibal - ‬2 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Nubel - ‬2 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near Prado Museum, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

How close is Hard Rock Hotel Madrid to the airport?

Hard Rock Hotel Madrid is 13 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Nov 23, 2025 start from $211.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Madrid, but buffet breakfast is offered for a fee of EUR 24 for adults and EUR 13.5 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Madrid?

No, there is no casino at this hotel, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are nearby.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel Madrid?

Free parking is not available at this hotel.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.The pool is closed seasonally each year from October 15 to April 30.

Does Hard Rock Hotel Madrid have a restaurant?

Hard Rock Hotel Madrid is home to Sessions, which features pool views.

Does Hard Rock Hotel Madrid have a spa?

There are no spa services available at this hotel.

How close is Hard Rock Hotel Madrid to downtown Madrid?

Hard Rock Hotel Madrid is 0.8 mi away from Madrid.

Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1708 out of 2306 reviews
Rating 8 - Good. 408 out of 2306 reviews
Rating 6 - Okay. 127 out of 2306 reviews
Rating 4 - Poor. 42 out of 2306 reviews
Rating 2 - Terrible. 21 out of 2306 reviews

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Problem with air conditioning. Had to switch rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Helpful staff Great breakfast buffet
Stayed 2 nights in Jul 2025

10/10 Excellent

Britt

Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and good hotel. very close to the atocha station .
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, amenities
The stay was great! The staff were accommodating! Clean sheets and facilities The only thing I can say is the elevators were poor quality.. only one elevator worked and it took forever to get to our rooms. So they definitely need to see about that.
Stayed 2 nights in Jun 2025

10/10 Excellent

Javon

Liked: Amenities
The hotel staff at this property were very welcoming and accomodating!
Stayed 3 nights in Jul 2025

6/10 Okay

Leora

Liked: Cleanliness, property conditions & facilities
The bed was comfy and room was clean.
Stayed 1 night in Jul 2025

8/10 Good

Liza

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

8/10 Good

Jorge

Stayed 10 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Great stay, the reception staff were great and very attentive. The room its self was great with a very comfortable bed and very quiet aircon. The only thing holding back from perfection was the roof top bar, the service was poor like we were a bit of an inconvenience and the music was offensive and not in keeping with my previous Hard Rock experiences around the world.
Stayed 2 nights in Jul 2025

10/10 Excellent

Reny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in madrid

Was amazing really nice time
Stayed 4 nights in Jul 2025

8/10 Good

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too noisy outside,inthe lobby area. I was told the noise would stop at 11pm I called to complain and they said it would stop at midnight!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

LARISSA ISABEL

Stayed 3 nights in Jul 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was the best ever - great spot so grateful
Stayed 2 nights in Jul 2025

10/10 Excellent

ALBERT

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Karelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, all the employees are super friendly, but especially the front desk and the dining room staff. The rooms are super clean and the air conditioning is excellent.
Stayed 6 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience, Will Stay Again

The hotel was fantastic, having the pool and sun beds was a real saviour in the Madrid Heat. Room was great, and the complementary snacks on the first night was unexpected and appreciated. Staff can’t do enough for you, and are always smiley and friendly. Only slight gripe we have is with the reservation of sun beds to outside hotel guests. Whilst this makes sense from a business perspective, some days over 50% of the sun beds were reserved, but weren’t in use until after 18:00, but hotel guests couldn’t use them prior to the booking individual arriving. This just didn’t make a lot of sense, and meant beds were unused almost all day. But with that minor issue aside, would still highly recommend booking the Hard Rock, and we hope to be back again soon! (It was also a great location for travelling to Mad Cool Festival).
Stayed 6 nights in Jul 2025

8/10 Good

Laura, Telford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel friendly staff In a quiet area Nothing much to do in immediate area Train station over road Metro 8 mins walk
Stayed 5 nights in Jul 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, amenities, property conditions & facilities
Hard rock always going over wih style and elegant. Service was great and having parking onsite was big plus. Would definitely stay in again went im in the city again
Stayed 1 night in Jul 2025

10/10 Excellent

TITO, Napa

Stayed 1 night in Jun 2025