2/10 Terrible
Cheyenne
Traveled with partner
Sep 9, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
When i walked into room 218 the first thing i saw was roaches. Luckly no bed bugs as im allergic to them. The shower/bath tub, the stopper wasnt working and when it did it drained slow. The toilet was very loose. Not taking about the toilet seat, the whole thing was loose. The coffee machine they provided in the room wasnt working. The eye peep hole had pink mold in it and i didnt know till looked out the eye peep and when i did it burned my eye. I did have a good sleep tho, because the bed and pillows were super comfortable. There was a hole at the bottom of the door that was big enough for a large rat to come in. Under the chair beside the bed was a dog turd infused in the wood. The smoke alarm wasnt on the wall and speaking of alarms, on my 2nd morning here the fire alarm went off at 7:30am not sure if it was kids messing around or a test but no warning no fire no nothing. Staff was kind. Room service knocked when the do not disturb sign was on the door but when it wasnt on the door they walked right on by without a care in the world. I had to flag them down to get some necessities. The pool was out of commission looked like to be months because there were grass growing through the cracks in the concrete, and it was green and nasty. Overall, i wouldnt suggest coming here unless you absolutely have to. Cheap for a reason. Also, i almost fell on the top stairs when going down several times because of a gap right before the top step when going down from the 2nd floor to 1st.
Cheyenne
Stayed 4 nights in Sep 2025
