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Hilton Los Angeles/Universal City

4.0 star property
4-star hotel near Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
55-inch flat-screen TV with digital channels, Netflix, Hulu
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly
  • Room service

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪3 min walk‬
  • Universal CityWalk
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(193 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(18 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 812 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(10 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

8.8 out of 10
Excellent
(6 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(7 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

9.2 out of 10
Wonderful
(37 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(33 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.6 out of 10
Exceptional
(53 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(151 reviews)
  • 440 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.0 out of 10
Good
(14 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu

Diplomat Suite, 1 King Bed, Non Smoking

  • 1298 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(116 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Universal City

In entertainment district.You'll find Universal Studios Hollywood and Universal CityWalk within a 15-minute walk of this Universal City hotel. Warner Brothers Studio and Hollywood Bowl are also within 3 miles (5 km).

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.2 miles
  • Universal CityWalk - 7 min walk - 0.4 miles
  • Hollywood Bowl - 4 min drive - 2.8 miles
  • Warner Brothers Studio - 4 min drive - 2.6 miles
  • Hollywood Walk of Fame - 5 min drive - 3.7 miles

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 25 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬5 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Flight of the Hippogriff - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Krusty Burger - ‬19 min walk

About this property

Hilton Los Angeles/Universal City

4-star hotel near Universal Studios Hollywood
Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 495 guestrooms or units
  • 24 levels
  • Meeting rooms
  • 2973 sq m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

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  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 3,832 reviews
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The price is $253
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

How close is Hilton Los Angeles/Universal City to the airport?

Hilton Los Angeles/Universal City is 5.5 mi (25-min drive) away from the Hollywood Burbank Airport (BUR) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Los Angeles/Universal City?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Los Angeles/Universal City on Jun 29, 2025 start from $187.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Los Angeles/Universal City have an airport shuttle?

Airport shuttle services are not available at Hilton Los Angeles/Universal City.

Does Hilton Los Angeles/Universal City offer free breakfast?

Free breakfast isn’t provided at Hilton Los Angeles/Universal City, but full breakfast is offered for a fee of USD 34.00 for adults and USD 19.50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Los Angeles/Universal City?

No, there is no casino at this hotel.

What time is check-in at Hilton Los Angeles/Universal City?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 34.20 (subject to availability).

Is there free parking at Hilton Los Angeles/Universal City?

Free parking is not available at this hotel. Self parking is available for USD 55 per night, and valet parking for USD 66 per day.

Does Hilton Los Angeles/Universal City have a pool?

Hilton Los Angeles/Universal City features an outdoor pool.

Does Hilton Los Angeles/Universal City have a restaurant?

Hilton Los Angeles/Universal City is home to Cafe Sierra, which features Californian cuisine and brunch.

Does Hilton Los Angeles/Universal City have a spa?

There are no spa services available at this hotel.

How close is Hilton Los Angeles/Universal City to downtown Universal City?

Hilton Los Angeles/Universal City is 0.5 mi away from Universal City.

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1621 out of 2508 reviews
Rating 8 - Good. 497 out of 2508 reviews
Rating 6 - Okay. 197 out of 2508 reviews
Rating 4 - Poor. 104 out of 2508 reviews
Rating 2 - Terrible. 89 out of 2508 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julius, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Eric

Liked: Property conditions & facilities
Good hot tub
Stayed 3 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero complaints!

Loved the hotel and the complimentary shuttle to city walk was a bonus.
Stayed 2 nights in Mar 2025

10/10 Excellent

Normita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, we felt safe. It was clean. Service was spectacular.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient place to stay if you are visiting the Universal Property. I say limited dining, as there is the City Walk which has a bunch of chain restaurants. I would have preferred to see more local fair available. However, If all you care about is convenience than this is by far the most convienent place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert A Muniz

Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Natthaporn, Morrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just 6mins walk to universal studios.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & everyone was fantastic!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dawn, Coeur d Alene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were not terribly friendly. we got a food order to go from Lobby Bar and Restaurant Took several minutes for the gal behind the bar to even take our order. However, it was crazy busy and she was by herself. The kitchen had no excuse. Took them about 45 minutes to get our 5-10 minute order completed.
Stayed 2 nights in Mar 2025

8/10 Good

greg

Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was on the 21st floor and had an incredible view! We also really enjoyed the hot tub and pool at night!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was well done. Dining options other than breakfast was limited. Starbucks only open for a few morning hours each day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew Justin

Liked: Cleanliness, staff & service, property conditions & facilities
High quality and amenity rich hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Ethan

Business traveler
Liked: Amenities
Customer service was top notch. My room took a while to be available at check in but I was at a conference anyway so it didn’t matter much. However my mattress was so worn out I could feel the springs pressing against me. There was also a crack in the shower pan that would flood the bathroom rather immediately upon taking a shower. Due to the short stay I didn’t request a room change. But for over $300 per night, a simple shower is certainly something I shouldn’t have to sacrifice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at! Extremely family, friendly. I would recommend this to all my friends and family, who are thinking about going to Universal Studios Hollywood. The rooms are very nice and very clean. The bathrooms are clean and nice. They have updated TVs with Netflix. The breakfast is really good as well! This is my go to spot every time! Shuttles provided to theme park And back to the hotel. Book your stay here!
Stayed 2 nights in Mar 2025

8/10 Good

Jaclyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great facility, only comment is the lack of availability of water and coffee. The water machine was broken throughout our stay and for the amount you pay for the room simple conveniences such as water and coffee pre made should be an easy expense
Stayed 3 nights in Mar 2025

8/10 Good

Blesilda, Burnaby

Stayed 2 nights in Mar 2025