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Star Hotel

2.0 star property
Hotel near Kensington High Street in London

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Photo gallery for Star Hotel

Garden
Front of property
Reception hall
Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Place, Eventim Apollo
    ‪12 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Place, Westfield London Shopping Centre
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Single Room

9.2 out of 10
Wonderful
(18 reviews)
  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room

9.0 out of 10
Wonderful
(37 reviews)
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Exterior

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Feb 15 - Feb 16
Total with taxes and fees
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About the neighborhood

London

Hammersmith stay.Your stay at this Hammersmith hotel places you within 3 miles (5 km) of Kensington High Street and Hyde Park. Also, Eventim Apollo is within half a mile (1 km) and Olympia Events is within 2 miles (3 km).

What's nearby

  • Shepherd's Bush Empire - 8 min walk - 0.4 miles
  • Eventim Apollo - 12 min walk - 0.7 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Thames River - 14 min walk - 0.8 miles
  • Westfield London Shopping Centre - 15 min walk - 0.8 miles

Getting around

  • Hammersmith Station - 8 min walk
  • Kensington (Olympia) Station - 12 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬5 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪Be At One - ‬7 min walk
  • ‪wagamama - ‬7 min walk

About this property

Star Hotel

Hotel near Kensington High Street in London
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

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Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Frequently asked questions

How close is Star Hotel to the airport?

Star Hotel is 12.8 mi (27-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Star Hotel have an airport shuttle?

Airport shuttle services are not available at Star Hotel.

Does Star Hotel offer free breakfast?

Star Hotel does not offer free breakfast.

Is there a casino at Star Hotel?

No, there is no casino at this hotel.

What time is check-in at Star Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Star Hotel?

Free parking is not available at this hotel.

Does Star Hotel have a pool?

Star Hotel does not have a pool.

Does Star Hotel have a spa?

There are no spa services available at this hotel.

How close is Star Hotel to downtown London?

Star Hotel is 4.1 mi away from London.

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 446 out of 752 reviews
Rating 8 - Good. 226 out of 752 reviews
Rating 6 - Okay. 60 out of 752 reviews
Rating 4 - Poor. 13 out of 752 reviews
Rating 2 - Terrible. 7 out of 752 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay, clean room & friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Very clean enjoyed my stay would definitely come back
Stayed 2 nights in Nov 2025

4/10 Poor

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No breakfast available Damp smell in the room Staff very good Great location
Stayed 3 nights in Oct 2025

8/10 Good

richard

Liked: Cleanliness, staff & service
The room was great! I have to mention that the shower was not. Bad water pressure and temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Amazing as always! Lana on reception is warm and friendly and my room was comfortable, clean, and precisely what I needed.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for the Eventim Apollo, friendly staff and clean, cosy room.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and presentable hotel near to central London. Room was spotless and very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eliott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

4/10 Poor

melody

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

4/10 Poor

Mhairi

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

1/5 — Very Disappointing Stay

My sister and I were very disappointed with our stay at The Star Hotel in London. There was no breakfast provided despite it being advertised on the website. The courtyard also had a noticeable spider infestation, which made the entrance area quite unpleasant. Our room (number 30) was on the top floor, and there is no lift, meaning we had to carry a 23kg suitcase up several flights of stairs. Once inside, we discovered the radiator was stuck on full heat and the shower only ran boiling hot water, with no option to cool it down. The mattress was also extremely hard and uncomfortable, making it difficult to sleep. Although we reported the heating and shower issues to reception, no one came to fix them. On the day of departure, the electricity to our room was switched off exactly at 10am, leaving us to get ready in the dark. When we went downstairs, the hotel appeared deserted with no staff present. Overall, this was a very disappointing stay, and I would not recommend this hotel to others.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Irma

Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast, FYI.
Stayed 1 night in Oct 2025

10/10 Excellent

chantal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Erico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the location and how everything was so close by
Stayed 2 nights in Sep 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service
Very pleased to stay at this property.
Stayed 1 night in Sep 2025

8/10 Good

A D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo concert trip

Room good, given key which did Room and front of house,very clean, remote didn't work on tv but worked manually, shower in morning was nearly a no go as took ages to run hot ,bed reasonably comfortable, all in all pretty good for a budget stay location excellent for Eventium Apollo.
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Stayed 1 night in Sep 2025

8/10 Good

Janet, Victoria

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Good restaurants and coffee shops in the area. Close to Hammersmith Tube Station. Super comfy beds. Tiny tiny room. Best place to sit is on the beds.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Sep 2025

6/10 Okay

Janet, Victoria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean. Close to Hammersmith Tube Station so easy to get around. Twin room was tiny and spare. Best place to sit was on the bed.
Stayed 3 nights in Sep 2025

8/10 Good

Julia

Stayed 2 nights in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent for a solo travel , the room I got was small but it was ok since it was just me. It’s literally like 10 mins away from the train and has plenty of places to eat and go to the bars. Service was excellent and check in was a breeze.
Stayed 4 nights in Sep 2025