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Royal Lancaster London

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for Royal Lancaster London

Front of property - evening/night
Bar (on property)
Interior
Interior
Daily English breakfast (GBP 35 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym

Explore the area

View in a map
Lancaster Terrace, London, England, W2 2TY
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Marble Arch
    ‪16 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

9.4 out of 10
Exceptional
(46 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

8.8 out of 10
Excellent
(10 reviews)
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | Premium bedding, minibar, in-room safe, desk

Spires Suite

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

10.0 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Family Suite

Studio Family Suite | Premium bedding, minibar, in-room safe, desk

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Kensington Gardens, both within a 5-minute walk. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Marble Arch - 16 min walk - 0.9 miles
  • Kensington High Street - 18 min walk - 1.0 mile
  • Oxford Street - 4 min drive - 1.2 miles

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Swan - ‬3 min walk
  • ‪Nipa - ‬2 min walk
  • ‪The Victoria - ‬4 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk

About this property

Royal Lancaster London

Family-friendly 5-star hotel near London Eye
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

How close is Royal Lancaster London to the airport?

Royal Lancaster London is 11.2 mi (25-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Royal Lancaster London have an airport shuttle?

Royal Lancaster London offers an airport shuttle 24 hours a day, on request, for a charge of GBP 110.00 per person, one-way.

Does Royal Lancaster London offer free breakfast?

Free breakfast isn’t provided at Royal Lancaster London, but English breakfast is offered for a fee of GBP 35 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Royal Lancaster London?

No, there is no casino at this hotel.

What time is check-in at Royal Lancaster London?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Royal Lancaster London?

Free parking is not available at this hotel. Self parking is available for GBP 55.00 per day.

Does Royal Lancaster London have a pool?

Royal Lancaster London does not have a pool.

Does Royal Lancaster London have a restaurant?

Royal Lancaster London is home to Island Grill, which features local cuisine.

Does Royal Lancaster London have a spa?

This hotel doesn't have a spa, but it does offer facials, body wraps, and body treatments.

How close is Royal Lancaster London to downtown London?

Royal Lancaster London is 2.1 mi away from London.

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1019 reviews
Rating 8 - Good. 146 out of 1019 reviews
Rating 6 - Okay. 29 out of 1019 reviews
Rating 4 - Poor. 17 out of 1019 reviews
Rating 2 - Terrible. 13 out of 1019 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chrisitan

Stayed 2 nights in Jul 2025

10/10 Excellent

Rohini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

We had the most lovely stay at Royal Lancaster. A family of three, we had a great corner room that was very comfortable, both the main bed (especially) and even the twin- which usually these are not so comfortable. Everything was immaculate and the rooms were very convenient in closet and drawer/wardrobe space. Residential area which is nice and quiet , right across from Hyde Park. The breakfast buffet was wonderful, recommend to try it. It has many nice options, both healthy and indulgent. Doreen, the manager, is absolutely amazing. She is so warm and pleasant, and made our stay absolutely perfect. They gave us a nice welcome birthday amenity (mini cake) and fruit and had our room ready as quickly as possible. Everyone is lovely and the property is modern (bathroom is a bit smaller but nice) and clean, and overall just wonderful. The automatic day and night shades also helped for these long summer days. I would highly recommend it for all ages. It is not in the middle of the bustling areas which we liked. But, you can still walk to things (probably about 20-25 min to Marble Arch etc) and take a taxi. 5 stars!
Stayed 5 nights in Jul 2025

10/10 Excellent

Rohini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most lovely stay at Royal Lancaster. A family of three, we had a great corner room that was very comfortable, both the main bed (especially) and even the twin- which usually these are not so comfortable. Everything was immaculate and the rooms were very convenient in closet and drawer/wardrobe space. Residential area which is nice and quiet , right across from Hyde Park. The breakfast buffet was wonderful, recommend to try it. It has many nice options, both healthy and indulgent. Doreen, the manager, is absolutely amazing. She is so warm and pleasant, and made our stay absolutely perfect. They gave us a nice welcome birthday amenity (mini cake) and fruit and had our room ready as quickly as possible. Everyone is lovely and the property is modern (bathroom is a bit smaller but nice) and clean, and overall just wonderful. The automatic day and night shades also helped for these long summer days. I would highly recommend it for all ages. It is not in the middle of the bustling areas which we liked. But, you can still walk to things (probably about 20-25 min to Marble Arch etc) and take a taxi. 5 stars!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason, Cave Creek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Crazy amazing property! Quiet quaint area just on the north edge of Hyde Park. The staff were incredible and the rooms were nice. If I were to give any downsides: the rooms were a bit small (but still very nice), and they put us on a smoking floor (I didn’t realize that’s a thing still). But, still, everything else outweighed it!
Stayed 3 nights in Jul 2025

8/10 Good

Russell

Stayed 1 night in Jul 2025

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, rooms. We will return.
Stayed 2 nights in Jul 2025

6/10 Okay

Badryah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely small — not suitable for travelers with large suitcases. There was no space in the closet to store them, and I found myself constantly tripping over my luggage, which caused a lot of discomfort during my stay. While the staff were friendly and the cleanliness was excellent, this was by far the smallest room I’ve ever stayed in across the UK and Europe. I wouldn’t recommend it if you’re traveling with more than a carry-on.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jenny

Stayed 4 nights in Jun 2025

10/10 Excellent

Tamzin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maris, Greer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with superior service.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean, nice rooms, good location
Stayed 2 nights in Jun 2025

10/10 Excellent

KYRIAKOS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Not a lot of closet space for 2 people. Mattress could have been better. Otherwise wonderful place. Excellent location. Very clean. Great Eco Initiatives. Wonderful people
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this property, convenient, comfortable, and a great view. Staff was fantastic.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, super friendly and helpful staff. Great location. Walkable to lots of amenities and central to other actives. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ross, Henderson

Liked: Cleanliness, amenities, property conditions & facilities
Great property close to Hyde Park and Paddington station
Stayed 4 nights in May 2025

10/10 Excellent

Gina, Dripping Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jay

Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great things about the Royal Lancaster the staff, room, and amenities are great also the location is amazing and easy access to a tube line and Hyde Park.
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spotlessly clean and organized. We asked for extra coffee and received it. We used the concierge service several times and they were very helpful. The location was very convenient for our needs.
View of the neighborhood
Hyde Park just across the street
Stayed 2 nights in May 2025

10/10 Excellent

Nazdokht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025