4/10 Malo
Brianne M.
27 mar. 2025
Le gustó: Limpieza
Short noticed renovations
Communication with my host was easy and replied urgently. Out room was very clean and lovely! However, it was rather frustrating not knowing that after arriving to the hotel, it would undergo planned renovations. After complaints from guest, they began leaving notices. First they closed off the laundry (without notice indefinitely) for renovations and offered no other onsite laundry locations. Nearest place was a laundry mat 5 mins away. Next day they gave a notice that they would be shutting off water and power for X amount of hours over 3 days. With a 4 month infant it was a huge inconvenience. My husband and I had to rearrange our itinerary to leave the hotel instead of enjoying it… which so happened to be the exact days we wanted to enjoy the resort. We made the best of our time, we just wish we knew about the renovations in advance to make other arrangements easier with our infant especially knowing we had laundry to do and breastmilk requiring refrigeration. I did not feel comfortable leaving my baby’s milk at the front desk. It added a lot of unnecessary frustration knowing we paid over 3k with these inconveniences.
Brianne M.
Se hospedó 11 noches en marzo de 2025