See all properties

THE GENERAL KYOTO Shijyo Shinmachi

Property class: 3
3-star hotel near Nishiki Market

Choose dates to view prices

Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

A hotel room with two beds, a desk with a remote control, and a window with a view.
A corridor with a bamboo screen, wooden tables, and chairs, leading to a seating area.
A reception area with a curved reception desk, a bamboo screen, and a tiled floor.
A modern cafe interior with wooden tables and chairs, a decorative wooden partition, and a view of the outside through large windows.
A building entrance with a white banner reading "THE GENERAL KYOTO" and a sign indicating "THE GENERAL KYOTO" on the wall.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪15 min walk‬

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

A hotel room with two beds, a small table, and a sofa.

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a nightstand, a lamp, a desk, and a chair.

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
A modern hotel with a traditional facade, large glass entrance, and potted plants outside.

Nohga Hotel Kiyomizu Kyoto

Gion
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.8 out of 10, Exceptional, 2,105 reviews
$72 nightly
The price is $79
Sep 6 - Sep 7
All taxes and fees included in total
Nohga Hotel Kiyomizu Kyoto

About the neighborhood

Kyoto

Downtown Kyoto stay.Within a 10-minute walk of this Downtown Kyoto hotel, you'll find Shijo Street and Nishiki Market. Kawaramachi Street and Kiyomizu Temple are also within 3 miles (5 km).

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Nijō Castle - 13 min walk - 0.7 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Pontocho Alley - 15 min walk - 0.8 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 9 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪EXCELSIOR CAFFÉ - ‬7 min walk
  • ‪西村鮮魚店 - ‬4 min walk
  • ‪Locanda Senese ロカンダ・セネーゼ - ‬5 min walk
  • ‪Oc Burrito - ‬5 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

3-star hotel near Nishiki Market
THE GENERAL KYOTO Shijyo Shinmachi offers its guests laundry facilities, room service (during limited hours), and an elevator. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Water dispenser
THE GENERAL KYOTO Shijyo Shinmachi offers 32 air-conditioned accommodations with slippers and designer toiletries. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

A corridor with a wooden floor, bamboo plants, and a traditional Japanese lattice structure.
THE BLOSSOM KYOTO
Shimogyo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 2,837 reviews
$62 nightly
The price is $69
Aug 27 - Aug 28
THE BLOSSOM KYOTO

Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 3500.0 per day.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

How close is THE GENERAL KYOTO Shijyo Shinmachi to the airport?

THE GENERAL KYOTO Shijyo Shinmachi is 31.2 mi (59-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on Aug 28, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does THE GENERAL KYOTO Shijyo Shinmachi have an airport shuttle?

Airport shuttle services are not available at THE GENERAL KYOTO Shijyo Shinmachi.

Does THE GENERAL KYOTO Shijyo Shinmachi offer free breakfast?

Free breakfast isn’t provided at THE GENERAL KYOTO Shijyo Shinmachi, but full breakfast is offered for a fee of JPY 2300 for adults and JPY 2300 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at THE GENERAL KYOTO Shijyo Shinmachi?

No, there is no casino at this hotel.

What time is check-in at THE GENERAL KYOTO Shijyo Shinmachi?

Check-in begins at 3:00 PM.

Is there free parking at THE GENERAL KYOTO Shijyo Shinmachi?

Free parking is not available at this hotel.

Does THE GENERAL KYOTO Shijyo Shinmachi have a pool?

THE GENERAL KYOTO Shijyo Shinmachi does not have a pool.

Does THE GENERAL KYOTO Shijyo Shinmachi have a spa?

There are no spa services available at this hotel.

How close is THE GENERAL KYOTO Shijyo Shinmachi to downtown Kyoto?

THE GENERAL KYOTO Shijyo Shinmachi is 0.8 mi away from Kyoto.

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 143 out of 173 reviews
Rating 8 - Good. 27 out of 173 reviews
Rating 6 - Okay. 1 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location and excellent breakfast. We liked to use the lounge in the evening where free drinks are available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, service, and extra nice to have a lounge area with refreshments.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at The General and second time great experience. The hotel location is superb - central so you can explore everything on foot, but also slightly off main tourist roads. The hotel itself is a very cosy boutique hotel that takes great care of all the details and great experience. Also, we really enjoyed their food recommendation map. Would love to come back one day!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, amenities
Very clean and the location is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Talissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, staff, and accommodations. The location is a hidden gem nearby so many restaurants where you don’t meet reservations just walk and you’ll find a great place to eat. We did not opt for breakfast as we wanted to explore the area. They have complimentary tea, coffee, and desserts in the lounge as well as wine and beer for a happy hour style. Rainfall showers with toiletries provided and the most comfortable beds to rest and recover from. Would have loved to stay longer but saving this for next time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well maintained, attentive staff.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, as it was only a 10 minute walk from the train station. The breakfast and happy hour were great! The staff were very helpful and assisted us with transportation to the airport. The only thing that can be improved on, our bathroom had a musty smell and we noticed it was coming from the sink, so some better ventilation would be a great addition as it felt a bit stuffy in the room and bathroom.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff. Excellent breakfast.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Wing Kit

Liked: Cleanliness, staff & service, amenities
So comfort and good services
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alliane Joy Manansala

Awesome place and location! Although, it w
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

NEELAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Justin

Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

CHI-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great room
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Chee Seng David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

CHIOLEONG

Liked: Cleanliness, staff & service, amenities
Clean and nice service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Erica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic, clean, good location but nothing fancy. Can’t see out the windows and they don’t open. I personally would not stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice and friendly hotel. We will definitele stay here again if we come back to Kyoto. We stayed for 3 nights.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Tsung-Hui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

great service, nice location, staff are friendly and helpful, very comfy and cozy room.
Stayed 1 night in Jan 2025