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THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
3-star hotel near Kiyomizu Temple

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Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

Exterior
Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) | Down comforters, cribs/infant beds, free WiFi, bed sheets
Lounge
Reception
Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down comforters, cribs/infant beds, free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Nijō Castle
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

9.8 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down comforters, cribs/infant beds, free WiFi, bed sheets

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down comforters, cribs/infant beds, free WiFi, bed sheets

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) | Down comforters, cribs/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

  • Sleeps 3
  • 2 Twin Beds

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Front of property

Mitsui Garden Hotel Kyoto Station

Shimogyo Ward
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  • Breakfast available
4.7 out of 5, Exceptional, 1,001 reviews
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The price is $165
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About the neighborhood

Kyoto

Downtown Kyoto stay.Within a 10-minute walk of this Downtown Kyoto hotel, you'll find Shijo Street and Nishiki Market. Nijō Castle and Kiyomizu Temple are also within 3 miles (5 km).

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Nijō Castle - 15 min walk - 0.8 miles
  • Kawaramachi Street - 15 min walk - 0.8 miles
  • Pontocho Alley - 17 min walk - 0.9 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 11 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪焼きとん サカマル酒房 - ‬3 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪INDIA GATE - ‬1 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

3-star hotel near Kiyomizu Temple
THE GENERAL KYOTO Shijyo Shinmachi offers its guests laundry facilities, room service (during limited hours), and an elevator. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Water dispenser
THE GENERAL KYOTO Shijyo Shinmachi offers 32 air-conditioned accommodations with slippers and designer toiletries. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 3500.0 per day.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels fee: JPY 0 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. 

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

How close is THE GENERAL KYOTO Shijyo Shinmachi to the airport?

THE GENERAL KYOTO Shijyo Shinmachi is 31.2 mi (59-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on Dec 8, 2025 start from $100.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does THE GENERAL KYOTO Shijyo Shinmachi have an airport shuttle?

Airport shuttle services are not available at THE GENERAL KYOTO Shijyo Shinmachi.

Does THE GENERAL KYOTO Shijyo Shinmachi offer free breakfast?

Free breakfast isn’t provided at THE GENERAL KYOTO Shijyo Shinmachi, but full breakfast is offered for a fee of JPY 2300 for adults and JPY 2300 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at THE GENERAL KYOTO Shijyo Shinmachi?

No, there is no casino at this hotel.

What time is check-in at THE GENERAL KYOTO Shijyo Shinmachi?

Check-in begins at 3:00 PM.

Is there free parking at THE GENERAL KYOTO Shijyo Shinmachi?

Free parking is not available at this hotel.

Does THE GENERAL KYOTO Shijyo Shinmachi have a pool?

THE GENERAL KYOTO Shijyo Shinmachi does not have a pool.

Does THE GENERAL KYOTO Shijyo Shinmachi have a spa?

There are no spa services available at this hotel.

How close is THE GENERAL KYOTO Shijyo Shinmachi to downtown Kyoto?

THE GENERAL KYOTO Shijyo Shinmachi is 0.8 mi away from Kyoto.

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 107 out of 120 reviews
Rating 8 - Good. 12 out of 120 reviews
Rating 6 - Okay. 0 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone.
Stayed 2 nights in Jul 2025

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Very clean. Nice bathrooms. I LOVED the fact that there was onsite coin laundry. They also had a nice afternoon lounge with some drinks and snacks. Breakfast selection was limited, but freshly prepared.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities
I can’t recommend this hotel highly enough, it was fantastic!! I stayed with my 2 teens (we know they can be ahem a challenge to delight) and they are raving too! Loads of space, huge well appointed room and bathroom, fabulous lounge which we took full advantage of. Really walkable, delightful staff and breakfast to die for. We will be back for sure!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Stayed 1 night in May 2025

10/10 Excellent

Justin

Traveled with family
Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Andres F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Boutique Hotel

We only stayed here for 1 night but it was a pleasure. The staff is so nice and wonderful. They had our room ready as soon as we got here well before check in time. They also honored our “VIP” status and gave us free breakfast for 2. Additionally, the lounge offers free snacks and beverages throughout the day, including alcohol. Overall, we loved it. I highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Apr 2025

10/10 Excellent

Chee Seng David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfect stay

Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.
Stayed 14 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Knolly

Liked: Cleanliness, staff & service, property conditions & facilities
The General Kyoto is a lovely property with a very helpful staff. They made our stay everything we could hope for. Their front desk people were a great help in every thing we needed. Highly recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 4 nights in Oct 2024

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024

10/10 Excellent

Pantelis

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariola, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the lounge room with free snacks and drinks. Staff is friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jia

Stayed 1 night in Jul 2024