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Gaya Island Resort

5.0 star property
5-star beachfront resort near Jesselton Point Ferry Terminal

Choose dates to view prices

Photo gallery for Gaya Island Resort

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Kinabalu Villa | Premium bedding, pillowtop beds, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; seafood
Separate tub and shower, deep soaking tub, rainfall showerhead
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym

Check out the area

Map
Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000
  • Popular LocationTunku Abdul Rahman Park16 min walk

Room options

View all photos for Canopy Villa

Canopy Villa | Premium bedding, pillowtop beds, minibar, in-room safe

Canopy Villa

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Kinabalu Villa

Kinabalu Villa | Premium bedding, pillowtop beds, minibar, in-room safe

Kinabalu Villa

  • 505 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Bayu Villa

Bayu Villa | View from room

Bayu Villa

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Gayana Marine Resort
Pool
Hot Tub
Spa
Kids pool
4.2 out of 5, Very Good, (437)
The price is $223
per night
$246 total
includes taxes & fees
May 31 - Jun 1
Gayana Marine Resort

About the neighborhood

Gaya Island

On the beach.Within a 5-minute walk of this Gaya Island resort, you'll find Sapi Island and Mamutik Island. Also, Tunku Abdul Rahman Park is within 2 miles (3 km) and Pantai Pulau Mamutik is within 6 miles (10 km).
View more Resorts in Gaya IslandOpens in a new window

What's nearby

  • Tunku Abdul Rahman Park - 16 min walk

Getting around

  • Putatan Station - 24 min drive

Restaurants

  • McDonald's
  • Sushi Tei
  • 亞燕 Traditional Fried Pork Kuey Teow
  • Upperstar Restaurant & Bar
  • Pound

About this property

Gaya Island Resort

5-star beachfront resort near Jesselton Point Ferry Terminal
Unwind on the resort's private sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Gaya Island Resort like an outdoor pool and a 24-hour fitness center.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi.

This 5-star Gaya Island resort is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Built in 2012
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Gaya Island Resort offers 121 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM on request

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Gaya Lounge, Jesselton Point Jetty
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 10 AM, noon, 2 PM, 4 PM, 6 PM and 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 7 AM, 9 AM, 11 AM, 1 PM, 3 PM, 5 PM, and 6:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charters are MYR 500 from 7 AM to 9 PM, and MYR 700 from 9 PM to 7 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MYR 35 per person, per night. This fee does not apply to children under 1 year of age.
  • Boat transfer per adult: MYR 160 (roundtrip)
  • Boat transfer per child: MYR 80 (roundtrip), from 2 to 11 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 140 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gaya Island Resort
Resort Gaya Island
Gaya Island Resort Malaysia/Pulau Gaya
Gaya MalaysiaPulau Gaya

Frequently asked questions

Does Gaya Island Resort have an airport shuttle?

Gaya Island Resort offers an airport shuttle from 7:30 AM to 9:30 PM, on request, for a charge of MYR 140. per vehicle, one-way.

How much does it cost to stay at Gaya Island Resort?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Gaya Island Resort on May 21, 2024 start from $216.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is Gaya Island Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Gaya Island Resort offer free breakfast?

Gaya Island Resort does not offer free breakfast.

Is there a casino at Gaya Island Resort?

No, there is no casino at this resort.

What time is check-in at Gaya Island Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Gaya Island Resort?

Free parking is not available at this resort.

Does Gaya Island Resort have a pool?

Gaya Island Resort features an outdoor pool.

Does Gaya Island Resort have a restaurant?

There are 4 onsite restaurants, offering options like seafood and a poolside location.

Does Gaya Island Resort have a spa?

This resort has a spa, which features Swedish massages.

How close is Gaya Island Resort to downtown Gaya Island?

Gaya Island Resort is 1.4 mi away from Gaya Island.

Gaya Island Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 436 reviews" "
Rating 8 - Good. 145 out of 436 reviews" "
Rating 6 - Okay. 34 out of 436 reviews" "
Rating 4 - Poor. 10 out of 436 reviews" "
Rating 2 - Terrible. 6 out of 436 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Siu Chui

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a beautiful setting with the sea and a primary forest as its backdrop. The hotel excursions are excellent with an added inspiration on marine and forest conservation. Coral garden snorkelling and forest trekking are highly recommended. The staff are all genuinely kind and attentive. A very good resort.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Matthew

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Starting with the positives, Gaya Island Resort is in a wonderful setting. The accommodation is spacious with nice outlooks, though depending where you are you could have quite an uphill hike to your rooms. We had the buffet meals in the dining room and the standard of what was offered was very high. The staff were very friendly and accommodating. The service however of the management and reservations team leading up to our visit was appalling. Despite having paid in full we were sent automated messages threatening to cancel our booking and keep any monies already paid. When we replied explaining payment had been made and asking for clarification we simply received the same message again. None of these messages came with a name or contact details. Several attempts to ring the reservations line all concluded the same way i.e. being told all the lines were busy and the phone call was dropped. Expedia's initial attempts to contact the resort also failed but we assume they eventually worked, as we received an email from the resort informing us we should ignore the previous messages. No hint of an apology was offered. On top of this, on two of the days we stayed there was, for different periods of time, no water and no electricity. Regarding the water, on one occasion this lasted for over 9 hours. Finally the cleanliness of the resort in some areas was disappointing. In particular the gym floor was covered in sand and even hairs - very unpleasant.
Stayed 5 nights in Jul 2023

8/10 Good

Samantha, Li Cheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa was nice and spacious. Service was excellent. Food needs to improve
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Yen Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gaya Island Retreat
My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time!
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.
Stayed 1 night in Dec 2019