Grand Ion Delemen Hotel

Family-friendly 5-star hotel near Skytropolis Indoor Theme Park

Choose dates to view prices

Suite, 1 Bedroom | Living room | 42-inch LCD TV with satellite channels, TV

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Free WiFi
Restaurant
Air conditioning
Gym
Breakfast available

Explore the area

Jalan Ion Delemen 1, Genting Highlands, 69000

Place, First World Plaza
‪4 min drive‬
Place, SkyAvenue
‪4 min drive‬
Place, Skytropolis Indoor Theme Park
‪4 min drive‬
Airport, Subang (SZB-Sultan Abdul Aziz Shah)
‪79 min drive‬

Room options

Deluxe Twin Room

327 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Suite, 1 Bedroom

700 sq ft
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Suite, 2 Bedrooms

1007 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds
Free WiFi

Suite, 3 Bedrooms

1356 sq ft
3 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Queen Bed
Free WiFi

Deluxe Double Room

Very good

327 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Premier Double Room

431 sq ft
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Apartment, 2 Bedrooms

667 sq ft
2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds
Free WiFi

Family Suite

700 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Queen Bunk Bed
Free WiFi

Suite

700 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite

Very good

700 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Premier Twin Room

431 sq ft
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Penthouse

3 bedrooms
Sleeps 6
1 Queen Bed, 1 Twin Bed and 1 King Bed
Free WiFi

In-room safe, desk, blackout drapes, iron/ironing board

Premier Studio Twin

Sleeps 2
Free WiFi

Premier Studio Queen

Sleeps 2
Free WiFi

Premier Family Room

Sleeps 4
Free WiFi

About the neighborhood

Genting Highlands

In shopping district.You'll find First World Plaza and Arena of Stars within 3 miles (5 km) of this hotel. Skytropolis Indoor Theme Park and SkyAvenue are also within 3 miles (5 km).

What's nearby

First World Plaza - 4 min drive - 1.2 miles
SkyAvenue - 4 min drive - 1.2 miles
Skytropolis Indoor Theme Park - 4 min drive - 1.2 miles
Snow World - 4 min drive - 1.2 miles
Genting SkyWorlds Theme Park - 6 min drive - 2.2 miles

Getting around

Kuala Lumpur Gombak Station - 50 min drive
Kuala Lumpur International Airport (KUL) - 116 min drive

Restaurants

‪Hard Rock Cafe Genting Highlands - ‬15 min walk
‪The Majestic Pizza - ‬5 min walk
‪Kompas Cafe - ‬4 min walk
‪RSC8 Cafeteria & Lounge - ‬11 min drive
‪Tavern in the Sky - ‬1 min walk

About this property

Grand Ion Delemen Hotel

Family-friendly 5-star hotel near Skytropolis Indoor Theme Park

Grand Ion Delemen Hotel offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 4896 square feet (455 square meters) and includes conference space. An arcade/game room, tour/ticket assistance, and a garden are also featured at the luxury Grand Ion Delemen Hotel.

This 5-star Genting Highlands hotel is smoke free.

611 guestrooms or units

4896 sq ft of conference space

455 sq m of conference space

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Convenience store

Garden

Elevator

No smoking on site

Coffee shop

Dining venue

Grand Ion Delemen Hotel offers 611 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Similar properties

Panoramic Suite | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Pool
Kitchen
Parking included
Free WiFi

$56 nightly

Jun 2 - Jun 3

Total with taxes and fees

Property amenities

Family friendly

Arcade/game room
Children's pool
Grocery/convenience store
Indoor pool
Laundry facilities
Playground

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Wheelchair-accessible parking available

Food and drink

On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 70 for adults and MYR 35 for children
A coffee shop/cafe
A restaurant
Couples/private dining

Things to do

Arcade/game room
Children's pool
Gym
Hiking/biking trails
Indoor pool
Playground
Rock climbing
Ziplining

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Entertainment

42-inch LCD TV with satellite channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Grand Ion Delemen Hotel

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: MYR 200 per accommodation, per night
A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately MYR 70 for adults and MYR 35 for children
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Grand Ion Delemen Hotel Genting Highlands

Grand Ion Delemen Genting Highlands

Grand Ion Delemen

Ion lemen Genting Highlands

Grand Ion Delemen Hotel Hotel

Grand Ion Delemen Hotel Genting Highlands

Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

How close is Grand Ion Delemen Hotel to the airport?

Grand Ion Delemen Hotel is 45.7 mi (87-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on Jun 2, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Ion Delemen Hotel have an airport shuttle?

Airport shuttle services are not available at Grand Ion Delemen Hotel.

Does Grand Ion Delemen Hotel offer free breakfast?

Free breakfast isn’t provided at Grand Ion Delemen Hotel, but to-go breakfast is offered for a fee of MYR 70 for adults and MYR 35 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Grand Ion Delemen Hotel?

No, there is no casino at this hotel, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are nearby.

What time is check-in at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Ion Delemen Hotel?

Free parking is not available at this hotel.

Does Grand Ion Delemen Hotel have a pool?

Grand Ion Delemen Hotel features an indoor pool and a children's pool.

Does Grand Ion Delemen Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Grand Ion Delemen Hotel have a spa?

There are no spa services available at this hotel.

How close is Grand Ion Delemen Hotel to downtown Genting Highlands?

Grand Ion Delemen Hotel is 0.9 mi away from Genting Highlands.

Grand Ion Delemen Hotel Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

2/10 Terrible

Patrick

Traveled with family

Feb 17, 2026

Disliked: Cleanliness, staff & service, amenities

Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened

Stayed 3 nights in Feb 2026

2/10 Terrible

chaw chuen

Traveled with family and small children

Jan 5, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 room and said keys for both rooms are in the packet. After i enter my 1st room I only realize they only give me key to 1 room. I had to go back down to the lobby to get the other key. And end up the second room is 16 floors away from the 1st. And this is not a hotel. This is a service apartment. This is clearly false advertising.

Stayed 2 nights in Jan 2026

2/10 Terrible

Mateus

Traveled with partner

Jan 2, 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception.

Stayed 1 night in Dec 2025

6/10 Okay

Lesley

Traveled with family

Sep 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay anywhere else

Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.

Stayed 3 nights in Sep 2025

10/10 Excellent

Pamela Camille, Singapore

Traveled with partner

Aug 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!

Stayed 2 nights in Jul 2025

2/10 Terrible

JITEN

Jul 14, 2025

Property is run down and

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group

Jul 11, 2025

Disliked: Cleanliness, property conditions & facilities

Nice view but need to buck up on overall cleanliness and service.

Stayed 3 nights in Jul 2025

8/10 Good

MD HABIBUR

Jun 19, 2025

Need more cleaning

Stayed 1 night in Jun 2025

8/10 Good

ian

Traveled with family

May 13, 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant

Stayed 1 night in May 2025

6/10 Okay

Habibur, Dhaka

Traveled with family

Apr 20, 2025

Disliked: Staff & service, amenities

The smell from the toilet was horrible. You need to fix this asap before you rent it to others .

Stayed 2 nights in Apr 2025

2/10 Terrible

mukilan

Apr 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Heater not working, WiFi not working, soaps not available , total waste of money

Stayed 2 nights in Apr 2025

6/10 Okay

ervina

Mar 29, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Udeni

Feb 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

4/10 Poor

Tran, Villa Park

Feb 19, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The property need remodel and room is running down and smell badly.

Stayed 1 night in Feb 2025

2/10 Terrible

Ravind

Traveled with family

Jan 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.

Stayed 2 nights in Jan 2025

4/10 Poor

Fionne, Kuala Lumpur

Traveled with partner

Jan 2, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.

Stayed 2 nights in Dec 2024

10/10 Excellent

lily

Traveled with family

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place is very clean and nice to stay

Stayed 2 nights in Dec 2024

6/10 Okay

Vaibhav

Traveled with family and small children

Dec 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!

Stayed 2 nights in Dec 2024

6/10 Okay

yang

Dec 23, 2024

Stayed 1 night in Dec 2024

2/10 Terrible

Dheeraj

Traveled with family

Dec 23, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty

Stayed 2 nights in Dec 2024

4/10 Poor

Ming En

Traveled with group

Dec 18, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.

Stayed 2 nights in Dec 2024

4/10 Poor

Geok

Traveled with family and small children

Nov 21, 2024

Disliked: Staff & service, property conditions & facilities

Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..

Stayed 3 nights in Nov 2024

8/10 Good

Lamphone

Nov 11, 2024

Stayed 2 nights in Nov 2024

2/10 Terrible

Luis

Traveled with family

Oct 21, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.

Stayed 2 nights in Oct 2024

2/10 Terrible

Jermaine

Oct 6, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

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Grand Ion Delemen Hotel

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Photo gallery for Grand Ion Delemen Hotel

Reviews

Popular amenities

Explore the area

Room options

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Deluxe Twin Room

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Suite, 1 Bedroom

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Suite, 2 Bedrooms

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Suite, 3 Bedrooms

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Deluxe Double Room

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Premier Double Room

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Apartment, 2 Bedrooms

View all photos for Family Suite

Family Suite

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Suite

Suite

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Premier Twin Room

View all photos for Penthouse

Penthouse

View all photos for Premier Studio Twin

Premier Studio Twin

View all photos for Premier Studio Queen

Premier Studio Queen

View all photos for Premier Family Room

Premier Family Room

About the neighborhood

Genting Highlands

What's nearby

Getting around

Restaurants

About this property

Grand Ion Delemen Hotel

Similar properties

GENTING FoggyCold StayCation AT Ion Delemen By HAPYHOME

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Grand Ion Delemen Hotel Reviews

Reviews

Good

7.4/10

7.6/10

6.2/10

7.2/10