- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The Genting Highlands Theme Park will be closed for renovation until further notice.
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Host will greet you
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Debit cards
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- Deposit: MYR 100 per stay
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 36.00 for adults and MYR 18.00 for children (approximately)
- Fee for wireless Internet in public areas: MYR 25 per night (rates may vary)
- Covered self parking fee: MYR 18.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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