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Quality Inn Merchants Drive

2.5 star property
Hotel perfectly located for exploring Knoxville

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
Exterior
In-room safe, individually furnished, desk, blackout drapes
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Knoxville

Inskip stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.4 miles
  • Knoxville Convention Center - 6 min drive - 5.1 miles
  • University of Tennessee - 7 min drive - 5.3 miles
  • Market Square - 7 min drive - 5.4 miles
  • Neyland Stadium - 8 min drive - 5.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Hotel perfectly located for exploring Knoxville
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
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Quality Inn Knoxville
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Quality Inn Merchants Drive Hotel
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Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

How close is Quality Inn Merchants Drive to the airport?

Quality Inn Merchants Drive is 17.2 mi (23-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Merchants Drive?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on May 19, 2025 start from $53.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Merchants Drive have an airport shuttle?

Airport shuttle services are not available at Quality Inn Merchants Drive.

Does Quality Inn Merchants Drive offer free breakfast?

Quality Inn Merchants Drive offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn Merchants Drive?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

Is there free parking at Quality Inn Merchants Drive?

Free parking is not available at this hotel.

Does Quality Inn Merchants Drive have a pool?

Quality Inn Merchants Drive features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Quality Inn Merchants Drive have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Merchants Drive to downtown Knoxville?

Quality Inn Merchants Drive is 4.5 mi away from Knoxville.

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Kenny

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Property conditions & facilities
Great place, friendly and helpful staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

6/10 Okay

Moc

Traveled with family
Disliked: Property conditions & facilities
Not very clean and the facility is old
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and staff are top notch!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

Lisa

Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

4/10 Poor

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty Kenton bathroom floor. Previous people stuffing left behind
Stayed 1 night in Nov 2024

2/10 Terrible

Wendy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was disgusting. Mold everywhere in the room.. stains on sheets and towels. Which we did NOT use or sleep on. Huge crack in the door where cold air poured in. Absolutely gross. Stay clear. I will never go back again.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bugs were in the room. The room was dated. The breakfast was very limited.
Stayed 1 night in Nov 2024

2/10 Terrible

Arthur

Stayed 1 night in Nov 2024

4/10 Poor

Peter, Aliso Viejo

Traveled with family
Staff was very friendly and helpful. Property was in very poor condition. Room has cobwebs in ceiling in corner by door. Floor was dirty. Trash cans around building were routinely overflowing, cigarette butts in several locations. On first walk to our room (upstairs), rough group of guys sitting on stairs drinking beer, cussing, smoking. Light switch in room non-operational, known to turn on lamp missing. Hair on bathroom floor in corners upon first arrival. Shower was very nice though.
Stayed 3 nights in Nov 2024

2/10 Terrible

SABRINA

Stayed 1 night in Oct 2024

8/10 Good

Phillip

Stayed 4 nights in Oct 2024