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The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

Choose dates to view prices

Photo gallery for The Palms Hotel

Property grounds
Front of property
Free daily continental breakfast
Cottage Suite 138 | Living area | Flat-screen TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪12 min walk‬
  • Place, Southernmost Point
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly) | Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138 | Bed sheets, alarm clocks

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Key West

Heart of Key West.Within a 15-minute walk of this Old Town Key West guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and Southernmost Point are also within 2 miles (3 km).
View more Guest Houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.1 miles
  • Duval Street - 12 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles
  • South Beach - 15 min walk - 0.9 miles
  • Southernmost Point - 17 min walk - 0.9 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Dions Truman & White - ‬2 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪Sandy's Café - ‬5 min walk
  • ‪The Dive Bar Shirt Club - Grub House - ‬12 min walk
  • ‪El Siboney Restaurant - ‬10 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

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Authors of Key West Guest House
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  • Free WiFi
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Mar 31 - Apr 1
Total with taxes and fees
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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

How close is The Palms Hotel to the airport?

The Palms Hotel is 3.1 mi (8-min drive) away from the Key West Intl. Airport (EYW) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Hotel?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on Apr 1, 2026 start from 365.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Hotel have an airport shuttle?

Airport shuttle services are not available at The Palms Hotel.

How close is The Palms Hotel to the beach?

This guesthouse is 0.9 mi (2-min drive) from Florida Keys Beaches and 1.1 mi (7-min drive) from South Beach. Don't forget your sunscreen!

Does The Palms Hotel offer free breakfast?

The Palms Hotel offers free continental breakfast every day from 8 AM to 10:30 AM.

Is there a casino at The Palms Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Palms Hotel?

Free parking is not available at this guesthouse.

Does The Palms Hotel have a pool?

The Palms Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does The Palms Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Palms Hotel to downtown Key West?

The Palms Hotel is 0.7 mi away from Key West.

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine, SOUTH GLASTONBURY

Desk staff very friendly , courteous & accommodating.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine, SOUTH GLASTONBURY

Liked: Cleanliness, property conditions & facilities
Room very clean & well appointed. Desk staff excellent going out of her way to make sure I had a good visit.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rona

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and the grounds were adorable
Stayed 1 night in Nov 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd give it 5 stars easily if our room wasn't next to pool which is VERY noisy! They also mounted the toilet directly up against the sink so you can barely sit on it. Breakfast was decent, but needs to start earlier in the morning. The room was VERY clean, had USB ports in the lamps & a mini fridge. The bed was super comfortable!
Stayed 4 nights in Nov 2025

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Raveendra Gutthinakere

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all. Suggestions…additional towel bars for room 107. Plant grass out front for the pups. A shuttle to Duval would be amazing, as well as Palms Hotel ornaments : )
Stayed 2 nights in Nov 2025

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness
A little out dated but clean and everyone was great on property!
Stayed 1 night in Nov 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities
Tres belle hôtel, très propre. Nous étions à 5 min à pied du centre ville, nous avons vraiment apprécié notre séjour.
Stayed 1 night in Nov 2025

6/10 Okay

eugene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was closed at check -in time. Bar was only open between 2pm to 6pm. Rooms were nice, clean and cozy. The staff were exceptionally nice, polite, friendly and professional.
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Gerard

Business traveler
Liked: Cleanliness, staff & service, amenities
nice hotel, clean but small room
Stayed 1 night in Nov 2025

8/10 Good

Vera

Stayed 1 night in Nov 2025

8/10 Good

Marion

Business traveler
Liked: Cleanliness, staff & service, amenities
nice clean room, a little small. Next time we ask for a bigger room. Hotel is very clean and in good condition
Stayed 1 night in Nov 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Booked the Honeymoon King but the room was very small. Nothing special like I thought it would be
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the room was clean and just what we needed. Not super walkable for us, just didn’t feel super safe at night although we may could’ve walked a different way, we came up on the cemetery and I decided to get a quick Uber… which was literally like 3 minutes. Overall we would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues with another hotel and Jaire and the others were so helpful. Great location, historic property, friendly staff…we really enjoyed it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tamela

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice grounds and friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, quiet but fun place to stay! Very lovely!
Stayed 15 nights in Sep 2025

6/10 Okay

Rita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall for a property built in the late 1800’s, the property itself was in great shape. The breakfast was good and hot - better than expected. My big complaint was about the internet and TV. The internet was slow - when it worked at all. This was especially annoying because they didn’t have any mainstream television - only streaming. The internet was constantly buffering and was truly unwatchable. I would also add that the room was so light due to a spotlight right outside our unit. The blinds were inadequate to block the light. The curtain that covered the glass in the door didn’t cover the glass well - so not only was there too much light but also a lack of privacy.
Stayed 2 nights in Nov 2025

6/10 Okay

gail

Traveled with group
Liked: Cleanliness, amenities
room small staff excellent . but you charged us toooo much aprox 420 a night and they are only charging 150-160 a night I would like some money back
Stayed 2 nights in Nov 2025

10/10 Excellent

Leonid, Egg Harbor

Liked: Cleanliness, amenities, property conditions & facilities
Some of the hardest working staff I've ever seen. Beautiful shower, more than decent breakfast for a facility of this size. Nice outdoor seating. Love the White Street location. Limited onsite free parking but I had no issue with free street parking this part of Key West. Only negative was no microwave when I wanted to reheat restaurant food I couldn't finish. Not a big deal for me.
Stayed 3 nights in Nov 2025

8/10 Good

Joseph

Liked: Amenities
The staff bartender and breakfast
Stayed 2 nights in Oct 2025