The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

Choose dates to view prices

Photo gallery for The Palms Hotel

Property grounds
Exterior
Cottage Suite 138 | Living area | Flat-screen TV
Free daily continental breakfast
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 3
  • 1 King Bed

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Key West

Heart of Key West.Within a 15-minute walk of this Old Town Key West guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and Southernmost Point are also within 2 miles (3 km).

What's nearby

  • Key West Naval Station - 2 min walk - 0.1 miles
  • Duval Street - 13 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 17 min walk - 0.9 miles
  • South Beach - 18 min walk - 1.0 mile
  • Southernmost Point - 20 min walk - 1.1 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Dions Truman & White - ‬2 min walk
  • ‪Sandy's Café - ‬5 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪The Dive Bar Shirt Club - Grub House - ‬12 min walk
  • ‪Moose Lodge - ‬7 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

How close is The Palms Hotel to the airport?

The Palms Hotel is 3.1 mi (8-min drive) away from the Key West Intl. Airport (EYW) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Hotel?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on May 5, 2026 start from $312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Hotel have an airport shuttle?

Airport shuttle services are not available at The Palms Hotel.

How close is The Palms Hotel to the beach?

This guesthouse is 0.9 mi (2-min drive) from Florida Keys Beaches and 1.1 mi (7-min drive) from South Beach. Don't forget your sunscreen!

Does The Palms Hotel offer free breakfast?

The Palms Hotel offers free continental breakfast every day from 8 AM to 10:30 AM.

Is there a casino at The Palms Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Palms Hotel?

Free parking is not available at this guesthouse.

Does The Palms Hotel have a pool?

The Palms Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does The Palms Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Palms Hotel to downtown Key West?

The Palms Hotel is 0.7 mi away from Key West.

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1012 reviews
Rating 8 - Good. 246 out of 1012 reviews
Rating 6 - Okay. 96 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 20 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Davette

Traveled with group
Liked: Cleanliness
This is not an oceanfront property.
Stayed 3 nights in Feb 2026

10/10 Excellent

Fernando Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well. Staff helpful
Stayed 6 nights in Oct 2025

10/10 Excellent

Christine, SOUTH GLASTONBURY

Desk staff very friendly , courteous & accommodating.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine, SOUTH GLASTONBURY

Liked: Cleanliness, property conditions & facilities
Room very clean & well appointed. Desk staff excellent going out of her way to make sure I had a good visit.
Stayed 2 nights in Feb 2026

6/10 Okay

Carlos

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff was wonderful, but the truth is it's an old hotel and the rooms are very small. You can hear all the noises from outside the room. You can walk to Duval Street, but you should know that it's a long walk.
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was great, didnt get to have the breakfast so i cant comment on that but it was a nice place to stay and we enjoyed the pool and the bar adjacent to it
Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Palms it was close enough to walk to a lot of places. It was nice to have a parking space right out front. Very helpful and friendly staff. Very clean the bed was comfortable. It was nice and quiet!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! The place is very old but has been updated in a way that preserves the old charm. Nice pool area and above average :free" breakfast. Pleasant, accommodating staff. If we went back, we would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was fantastic. The hotel was very cute. They were excellent with directions and recommendations. Their pool was so refreshing. They helped us out with parking. Would definitely stay there again!
Stayed 2 nights in Jan 2026

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Room and pool were very clean as well as the grounds. Staff were attentive and polite
Stayed 5 nights in Jan 2026

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room! It was clean and the staff was super friendly and pleasant to speak with. Loved have onsite access to bicycles.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay. I will be coming back. Great place to celebrate a birthday at !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
The place was very clean. We have stayed here before and of course the stay was great. The whole property very clean. Pool area is very nice as well as breakfast. Would highly recommend staying to anyone and will be returning in the future !
Stayed 3 nights in Jan 2026

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

8/10 Good

Erik Isak

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca, Frankfort

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Millie

Stayed 1 night in Jan 2026

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, walking distance to plenty. Easy breakfast.
Stayed 2 nights in Jan 2026

6/10 Okay

Jeff

Room was clean but small. No parking. Parking on the street where ever you find it around the property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
So cute! We would 100% stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and beautiful. Staff were very nice and let us keep our bags behind the counter before and after check in. ONLY complaint was the room above us had noisy people that kept walking around all night. Heard everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Robyn, Lansdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room pool side. Check in was easy and front desk staff pleasant. Breakfast was your simple continental breakfast but everything was wonderful and enough! Heated pool. Did not bring my dogs as planned glad I didn't because of the chicken and birds. Would stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Shungo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and compact. Room interior was nice.
Stayed 1 night in Dec 2025