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Hotel Indigo Karuizawa by IHG

4.0 star property
4-star spa hotel near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Indigo Karuizawa by IHG

Public bath
Suite, 2 Twin Beds | 1 bedroom, minibar, in-room safe, soundproofing
Exterior
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Karuizawa Prince Shopping Plaza
    ‪20 min walk‬
  • Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬
  • Karuizawa Taliesin
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden) | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed (Private Garden)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, Accessible, Garden View

  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, River View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, in-room safe, soundproofing

Standard Room (Upgraded)

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Standard Room, 2 Twin Beds, River View (with View Bath) | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, River View (with View Bath)

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

View from room

Suite, 2 Twin Beds

  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Standard Room, 2 Twin Beds, River View | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, River View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Standard Room, 2 Twin Beds, River View | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, River View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath) | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, River View (with View Bath)

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 King Bed

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Karuizawa

In Karuizawa .Within 2 miles (3 km) of this Karuizawa hotel, you'll find Karuizawa 72 West Golf Course and Seizan Golf Course. Minamigaoka Art Museum and Karuizawa Prince Hotel Golf Course are also within 2 miles (3 km).

What's nearby

  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.1 miles
  • Karuizawa 72 West Golf Course - 20 min walk - 1.1 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.1 miles
  • Old Karuizawa Ginza Street - 4 min drive - 2.6 miles
  • Karuizawa Taliesin - 4 min drive - 2.1 miles

Getting around

  • Karuizawa Station - 8 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬2 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬2 min drive
  • ‪満留井 - ‬16 min walk

About this property

Hotel Indigo Karuizawa by IHG

4-star spa hotel near Karuizawa Prince Shopping Plaza
Hotel Indigo Karuizawa by IHG offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Indigo Karuizawa by IHG also features spa services, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Karuizawa hotel.

  • 155 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Indigo Karuizawa by IHG offers 155 air-conditioned accommodations with safes and slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, hair dryers, and children's slippers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Hot springs

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
4.3 out of 5, Excellent, 1,002 reviews
$181 nightly
The price is $201
Jul 1 - Jul 2
All taxes and fees included in total
Karuizawa Prince Hotel West

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Does Hotel Indigo Karuizawa by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Karuizawa by IHG.

Does Hotel Indigo Karuizawa by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Karuizawa by IHG, but buffet breakfast is offered for a fee of JPY 4200 for adults and JPY 2100 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Indigo Karuizawa by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Karuizawa by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Indigo Karuizawa by IHG?

This hotel offers free self parking.

Does Hotel Indigo Karuizawa by IHG have a pool?

Hotel Indigo Karuizawa by IHG does not have a pool.

Does Hotel Indigo Karuizawa by IHG have a restaurant?

Hotel Indigo Karuizawa by IHG is home to KAGARIBI, which features Italian cuisine, garden views, and light fare.

Does Hotel Indigo Karuizawa by IHG have a spa?

Pamper yourself with a day at HARNN, where you can enjoy reflexology, facials, and body treatments.

How close is Hotel Indigo Karuizawa by IHG to downtown Karuizawa?

Hotel Indigo Karuizawa by IHG is 2.4 mi away from Karuizawa.

Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 247 out of 340 reviews
Rating 8 - Good. 68 out of 340 reviews
Rating 6 - Okay. 15 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 7 out of 340 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025

8/10 Good

ning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vivian

Stayed 4 nights in Jan 2025

10/10 Excellent

Louis Hok Yan

Stayed 2 nights in Jan 2025

8/10 Good

Senna Mei San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable hotel.

It was a relaxing and comfortable stay. Hotel staff were all very helpful and friendly. The hotel lobby has a welcoming and warm fireplace, it was perfect on a cold day. The room was very clean and spacious. If I have to be picky, then there was only a small sofa which very tightly fit two persons. There is a balcony where there are lawn chairs. It was too cold to sit outside. The hotel has separated buildings so to go from your room to the restaurant or lobby or spa, you have to walk outside and it was cold when we went so that was not so nice. If the trip was not in winter, then it is perfect. The breakfast had pretty good selections. I also liked the shuttle service that takes you to the train station from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

AZMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yan Leong Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

I-CHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Danilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Stayed 1 night in Nov 2024

10/10 Excellent

Suen Suk Kwan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable, relax and enjoyable trip in Karuizawa
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Stayed 3 nights in Oct 2024

8/10 Good

Jason, Madison

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kwok

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean, Greer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is great and provided very good service. The room is small and thought it might be in a little better condition and be a little more luxurious as the website seems to be a bit deceiving when booking. If you add breakfast to your rate, it’s really a good breakfast with options, but not a buffet, which was preferred for us, and the food is very good. Good service at the restaurant. Good amenities as far as free coffee/tea for the morning and nice social hour in the evening. Good location as it’s close to Shinjuku Station with subway access and train access. Good shopping just one stop away at Shinjuku Sanchome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Chiba

Traveled with partner
Liked: Amenities, property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Margery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

MAKOTO

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Per Normann, Yokohama

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We simply wanted to relax together on the room balcony and in the bar and restaurant. For our requirement the hotel was perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024