4/10 Poor
Jeffrey
Traveled with family
Feb 16, 2026
Booked the junior suite 3 nights for 2 adults, one child 3 years old and a baby 4 months old. The room was big enough with a separate living area and a crib as requested. But the room was freezing cold. The control for the temperature was not working at all. The mother and two young ones only stayed for the first night and moved away. Told the hotel and they brought a heater on the second day which was better but too loud. So the mother and 2 kids didn’t stay for the other two nights. None of us had the breakfast and afternoon tea too.
Hong Kong is not a cold place. How could that hotel room be so cold? The two young kids are having fever now. Hotel has a convenient location but will never go back. What a waste of money for paying a suite that the family of 4 couldn’t enjoy and even moved away after the first night.
Jeffrey
Stayed 3 nights in Feb 2026
























