JEN Hong Kong by Shangri-La

4.0 star property
4-star hotel near Victoria Harbour

Choose dates to view prices

Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Exterior
1 bedroom, in-room safe, desk, blackout drapes
Executive lounge
In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
508 Queens Road West, Western District, Hong Kong
  • Place, Hong Kong - Macau Ferry Terminal
    ‪2 min drive‬
  • Place, Soho
    ‪2 min drive‬
  • Place, Lan Kwai Fong
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

Deluxe Harbour View Queen Room

9.2 out of 10
Wonderful
(16 reviews)
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Superior City View Queen Room

8.6 out of 10
Excellent
(30 reviews)
  • 226 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 Queen Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 Queen Bed, Harbor View

  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 King Bed

  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe City View Queen Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Superior City View Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Twin Room, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hong Kong Island

City center retreat .Your stay at this Central & Western District hotel places you within 2 miles (3 km) of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Soho and Lan Kwai Fong are also within 2 miles (3 km).

What's nearby

  • University of Hong Kong - 3 min walk - 0.2 miles
  • Hong Kong - Macau Ferry Terminal - 2 min drive - 1.1 miles
  • Soho - 2 min drive - 1.3 miles
  • Lan Kwai Fong - 2 min drive - 1.6 miles
  • Hong Kong Convention and Exhibition Centre - 4 min drive - 2.8 miles

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Fineprint - ‬2 min walk
  • ‪Café Malacca - ‬1 min walk
  • ‪McDonald's 麥當勞 - ‬1 min walk
  • ‪Baan Thai - ‬2 min walk
  • ‪Comebuytea - ‬1 min walk

About this property

JEN Hong Kong by Shangri-La

4-star hotel near Victoria Harbour
JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly JEN Hong Kong by Shangri-La.

This 4-star Hong Kong Island hotel is smoke free.

  • 283 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JEN Hong Kong by Shangri-La offers 283 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 238 for adults and HKD 238 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Due to hotel renovations, the Club Lounge, rooftop pool, and fitness center are closed starting from early August 2025 to late January 2026. Dates are subject to change.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from August 28 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Select guestrooms
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 7:30 AM to 7:30 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

How close is JEN Hong Kong by Shangri-La to the airport?

JEN Hong Kong by Shangri-La is 22.1 mi (31-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on Oct 22, 2025 start from $131.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JEN Hong Kong by Shangri-La have an airport shuttle?

Airport shuttle services are not available at JEN Hong Kong by Shangri-La.

How close is JEN Hong Kong by Shangri-La to the beach?

This hotel is 5.3 mi (15-min drive) from Hung Hom Promenade and 7.8 mi (25-min drive) from Repulse Bay Beach. Don't forget your sunscreen!

Does JEN Hong Kong by Shangri-La offer free breakfast?

Free breakfast isn’t provided at JEN Hong Kong by Shangri-La, but buffet breakfast is offered for a fee of HKD 238 for adults and HKD 238 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at JEN Hong Kong by Shangri-La?

No, there is no casino at this hotel.

What time is check-in at JEN Hong Kong by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at JEN Hong Kong by Shangri-La?

Free parking is not available at this hotel.

Does JEN Hong Kong by Shangri-La have a pool?

JEN Hong Kong by Shangri-La features a seasonal outdoor pool. Guests can enjoy pool access from 7:30 AM to 7:30 PM.The property will be renovating the pool from August 28 2025 to January 31 2026 (completion date subject to change).

Does JEN Hong Kong by Shangri-La have a restaurant?

JEN Hong Kong by Shangri-La is home to Cafe Malacca, which features Malaysian cuisine.

Does JEN Hong Kong by Shangri-La have a spa?

There are no spa services available at this hotel.

How close is JEN Hong Kong by Shangri-La to downtown Hong Kong Island?

JEN Hong Kong by Shangri-La is 1.5 mi away from Hong Kong Island.