8/10 Good
UNA
Traveled with family
Apr 24, 2025
Liked: Cleanliness, staff & service
I booked 2 harbor view rooms. My parents stayed at 2603. I stayed at 2803. The hotel photos online are a bit deceiving as the photos make the room way bigger than it seems. The website should also be updated to say "partial" harbor view. The staff were all very kind and helpful. The furniture and carpet are a bit dated, otherwise in very clean condition. My parents stayed at 2603 and even though it's a smoke-free hotel (I think), it was clear that someone was smoking on their floor. My dad called to complain, the frontdesk asked if they'd like to change, however, it'd be a huge hassle for my senior parents to have to pack up and move as they only had 1 more night of staying. The plumbing in the 2603 shower needs a bit of work. It didn't drain properly when they showered. The hotel lobby is extremely small that there's no room for even a chair. It was tough for my parents as they had no place to sit while waiting for a taxi. The location is great as it's convenient to restaurants and MTR, however, it's not really suitable for seniors as there's no resting area and being in Sheung Wan, there are a lot of steps and slopes which maybe hard for walking.
UNA
Stayed 6 nights in Apr 2025