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4.0 out of 5

"We loved this hotel. Our room had a great view of the Happy Valley race course. Everything worked well and was very clean. The staff was marvelous. W ... " More

By a verified traveler on Fri 03 May 2019

Hotel Description

4.5-star luxury hotel near Victoria Harbour, connected to a shopping center

City center stay

Within a 10-minute walk of this Wan Chai hotel, you'll find Happy Valley Race Course and Wan Chai Road. Also, Times Square Shopping Mall is within half a mile (1 km) and Victoria Harbour is within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate perks like free WiFi and a free area shuttle.

Free Internet, flat-screen TVs

The 454 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include minibars, room service, and coffee/tea makers.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$53* Per night/room Jul 7 - Jul 8

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Grand Deluxe Room - Course View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean Suite (Newly Renovated) with WiFi

Bed Count 1 King Bed Maximum Occupancy 4 Max

SONY Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dorsett Wanchai Hong Kong ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dorsett Wanchai Hong Kong

Everyone (5) Couples (1) Family (1)
5 out of 5
We loved this hotel. Our room had a great view of the Happy Valley race course. Everything worked well and was very clean. The staff was marvelous. We were able to use the free shuttle to the airport express which was very helpful. The location is perfect if you know how do use the buses and tram. We also used taxis very easily. We would definitely stay here again.

Posted by on May 3, 2019

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Comment from Hotel Management

May 8, 2019 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are so delighted to hear that you had a great stay with us and appreciated our staff and location. We will definitely pass your compliments to our staff to keep them motivated. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

5 out of 5
A 5-10 minute walk to Times Square/Causeway Bay MTR was a nice convenience. In-house brochure to familiarise hotel guests with the surrounding neighbourhood was a nice touch. Only downside, when arriving by taxi, is that the cabs just drop you off on the main road (Queens Road East). As the hotel is right near an intersection, this causes jams. The hotel does have a drive-in section but its at the back (presumably not many cabs know of it or can be bothered to drive around to get to it). Otherwise, a very pleasant stay!

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 18, 2018 by Dorsett Wanchai, Hong Kong

Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

5 out of 5
Near train station, shopping center. Easy access to restaurants and some tourist attractions.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 13, 2018 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

3 out of 5

Simple

Simple hotel and in close proximity of what I needed. Rooms and simple and bathroom is tight. This is good for people who don’t plan to stay in hotel much. Also hotel will not supply free water, never experienced that before. One word for hotel...it’s basic.

Posted by , from US on Sep 1, 2018

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Comment from Hotel Management

Sep 3, 2018 by Dorsett Wanchai, Hong Kong

Dear Heather, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. On your next visit, you may try out our other room types that measure up to 48 sq. m with more spacious bathroom for more spacious and comfortable stay. We’d appreciate your understanding that we provide a collection of bottled water in selected room types. We apologize for any inconvenience caused. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong Look forward to welcoming you back to our hotel soon.

4 out of 5
All good.jesse the bartender excellent.shuttle bus driver unfriendly.

Posted by , from usa on May 11, 2018

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Comment from Hotel Management

May 14, 2018 by Dorsett Wanchai, Hong Kong

Dear Peter, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.

5 out of 5

Great place to stay.

Very well located, great breakfast buffet and extremely helpful staff.

Posted by , from Cincinnati on Oct 26, 2015

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4 out of 5

Nice

Pros: Quiet
Cons: no pool
Room was small but clean. Bed was a little hard. I had indicated a preference for a queen bed but the room only had two twins. I was told all the rooms with queen beds were taken. Also requested non-smoking but was put in a regular room. All in all it was still a nice place to stay.

Posted by on Feb 24, 2012

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4 out of 5

Friendly staff, very helpful and made the 5 night stay there great. Similar to other locations in China, the beds are hard, but it was very clean

Well staffed, clean and updated facility in a great location. Free wifi in the lobby is a winner as well.

Posted by on Dec 2, 2011

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4 out of 5

Excellent customer service

Pros: Free Internet
The hotel was across from a cemetery so the rooms facing it had blurry windows that could not open, thus you cannot tell what the weather is outside every morning. The hotel was very clean but we stayed for a total of 18 days and I don't believe they did vacuum the carpets daily, however they did change the sheets and towels and threw away the garbage every day. Their service was top notch excellent in terms of helping you with your luggage and any questions/enquiries that you might have. Furthermore, whenever you call for assistance in your room, their service was very efficient. The hotel in general looks very clean and elegant...there are total of three customer elevators and because there were quite a number of floors, during the busy hours, you might have to wait awhile for the elevators to come to your floor. They provide a free shuttle to the MTR stop at CausewayBay but the walk is only 15 minutes to Times Square.

Posted by on Nov 29, 2011

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2 out of 5

adequate but overpriced

Cons: Nothing close
room is small, no city view as reservation indicated, it was clean but minimal. STaff was friendly and helpful. Overpriced for what you get. Nice little gym room. Wifi only in small lobby

Posted by , from DC on Nov 15, 2011

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About the Dorsett Wanchai Hong Kong

Location 387-397, Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi. You'll find a business center on site. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong. An airport shuttle at scheduled times is available for a fee. This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (39.9 km / 24.8 mi)
  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

Dorsett Wanchai Hong Kong offers 454 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

The Dining House - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

3T - Onsite bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Dorsett Wanchai Hong Kong

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. Kindly note that if a debit card is provided for such purposes, the related amount will be deducted by the bank during the authorization process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 184.80 for adults and HKD 184.8 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Airport shuttle fee per child: HKD 150 (one-way), (from 1 to 18 years old)
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmopolitan Hong Kong
  • Cosmopolitan Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Hong Kong Cosmopolitan Hotel
  • Hong Kong Hotel Cosmopolitan
  • Hotel Cosmopolitan Hong Kong
  • Hotel Hong Kong Cosmopolitan
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
  • Dorsett Formerly Cosmopolitan HK
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Hotel
  • Dorsett
  • Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
  • Cosmopolitan Hotel Hong Kong
  • Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Hong Kong
  • Dorsett Wanchai Hong Kong Hotel Hong Kong

You should know

  • Dorsett Wanchai Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.