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Recent Harrods Creek hotel reviews by fellow wanderers

Crowne Plaza Louisville Airport Expo Ctr by IHG

5 out of 5

Posted 1 hour ago

Travelocity Verified Review

"This hotel is wonderful. It was completely remodel in 2024 they said. Rooms were spscish and nice. All staff from shuttle, to front desk, to the eaters were very friendly. We stayed one night got there late bc of our flight but they still picked us up at airport to get us to the hotel and the guy at from desk was super nice. We ate breakfast which you pay for but was nice and lots of food choices. We wonder the property and seen the outside patio with fire pit; would have been awesome in the evening to sit out there with a drink! The pool area looked great (didn’t go in it) and their fitness area had everything you need for your workout. I would definitely stay again and commend it to anyone wanting a nice hotel experience! "

A verified traveler stayed at Crowne Plaza Louisville Airport Expo Ctr by IHG

Radisson Hotel Louisville North

3 out of 5

Posted 1 hour ago

Travelocity Verified Review

"Very outdated, the different floors smelled like smoke and mold. Bathrooms look like hospital bathrooms. Some rooms A/C worked, some didn't. Seems like its a trucker hotel, area is a little ratchet. There is a bar that is open to the public and safety wise idk how that works. Its an okay hotel but needs to be revamped."

A verified traveler stayed at Radisson Hotel Louisville North

The Brown Hotel

3 out of 5

Posted 5 hours ago

Travelocity Verified Review

"The Brown Hotel had Shuttle Service and then would not shuttle us to Chrurchill Downs. The next day we dropped people at Churchill and they were told to call when they wanted to get back. That was on our way to the airport. I felt like we were treated very poorly. The Hotel is masterpiece but staff is not engaging. I was returning to visit Kentucky after 50 years. Had lived there in elementary school. We were outsiders, I did not expect that."

A verified traveler stayed at The Brown Hotel

Cottonwood Airport & Expo Hotel Louisville

5 out of 5

Posted 19 hours ago

Travelocity Verified Review

"I have to say the management and the staff here were incredible. I almost suffered heat exhaustion at the airport and a wonderful cab driver took me to the hotel. He asked for a wheelchair for me. They did not have wheelchair’s available. A nice gentleman staying there lent me his wife’s walker to get ton my room. Brittany checked me in and was worried about me she said she’d make sure the morning staff knew to keep an eye on me They had a breakfast buffet, I’m gluten-free. I didn’t know what I could eat. so the front desk person named Robert or Robbie did some googling and found some gluten-free food and brought it up to my room. Management allowed me to book another night, to allow me to get some rest. Brittany was The staff member who checked me in. She was very worried about my health. She was happy that I stayed an extra night . She brought a menu to order takeout food, but I kept dozing off. The maids were nice as well. I would highly recommend this hotel. As a disabled senior, from management down everyone really helped me survive staying an extra day. I was worried Robert would get in trouble, but in the end, it all worked out. I highly recommend this hotel to others. I would stay there again in the future , maybe with someone special. I will book this room again at the full price, it would be worth every penny. Thanks again to MGT, Brittany and Robbie are golden . Kind, caring customer service is the greatest amenity a business has to offer."

A verified traveler stayed at Cottonwood Airport & Expo Hotel Louisville