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Hakone Suishoen

3.5 star property
3.5-star spa hotel near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Hakone Suishoen

A spa area with a hot tub, wooden seating, and large windows.
A modern kitchen with a large island, built-in shelves, and a seating area with a view of the outdoors.
A dining area with a wooden table and chairs, large windows, and a view of the garden.
A modern hotel room with a large bed, wooden headboard, and a glass door leading to a balcony.
A modern living room with a sofa, coffee table, and a sliding glass door leading to a balcony with outdoor furniture.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬

Room options

View all photos for Stylish Suite Twin

A hotel room with two beds, a large headboard, a wall-mounted mirror, a flat-screen TV, and a painting.

Stylish Suite Twin

  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Comfort Suite Maisonette Twin

A modern hotel room with a large bed, wooden headboard, and a glass door leading to a balcony.

Comfort Suite Maisonette Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Comfort Twin

A modern hotel room with a sofa, a wooden table, a nightstand with a lamp, and a sliding glass door leading to a balcony.

Comfort Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Precious Suite Twin

A hotel room with two beds, a sofa, a coffee table, and a large sliding glass door leading to a balcony.

Precious Suite Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Precious Suite King Double

A hotel room with a large bed, wooden headboard, bedside tables with lamps, and a window with blinds.

Precious Suite King Double

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite Maisonette Twin

A modern living room with a sofa, ottoman, and a wooden coffee table.

Luxury Suite Maisonette Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Suite Maisonette King Double

A modern hotel room with a large bed, a desk, and a glass-enclosed balcony.

Luxury Suite Maisonette King Double

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Suite Twin

A modern hotel room with a wooden floor, a bed, a sofa, a dining table, and a kitchen area.

Luxury Suite Twin

  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Kowakudani stay.Within a 15-minute walk of this Kowakudani hotel, you'll find Hakone Kowakien Yunessun and Hakone Open Air Museum. Okada Museum of Art and Chisuji Falls are also within half a mile (1 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 3 min walk - 0.2 miles
  • Okada Museum of Art - 3 min walk - 0.2 miles
  • Hakone Open Air Museum - 12 min walk - 0.7 miles
  • Hakone Gora Park - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 18 min walk
  • Haneda Airport (HND) - 101 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬17 min walk
  • ‪箱根餃子センター - ‬12 min walk
  • ‪ダイニングはこね - ‬8 min walk
  • ‪鮨・天麩羅 風月 - ‬17 min walk
  • ‪CAFE Ryusenkei - ‬9 min walk

About this property

Hakone Suishoen

3.5-star spa hotel near Hakone Kowakien Yunessun
Hakone Suishoen offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Hakone Suishoen also features a terrace, a garden, and concierge services. Self parking is free.

This 3.5-star Hakone hotel is smoke free.

  • 23 guestrooms or units
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Suishoen offers 23 accommodations with private hot tubs and safes. This Hakone hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle
  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
Japanese futons are provided based on the number of adults in the reservation.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone

Frequently asked questions

How close is Hakone Suishoen to the airport?

Hakone Suishoen is 61.7 mi (101-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hakone Suishoen?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Hakone Suishoen on Aug 5, 2026 start from $683, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hakone Suishoen have an airport shuttle?

Airport shuttle services are not available at Hakone Suishoen.

How close is Hakone Suishoen to the beach?

This hotel is 16.1 mi (43-min drive) from Yugawara Beach and 16.6 mi (37-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hakone Suishoen offer free breakfast?

Hakone Suishoen offers free Japanese breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hakone Suishoen?

No, there is no casino at this hotel.

What time is check-in at Hakone Suishoen?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

Is there free parking at Hakone Suishoen?

This hotel offers free self parking.

Does Hakone Suishoen have a pool?

Hakone Suishoen does not have a pool.

Does Hakone Suishoen have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Suishoen have a spa?

This hotel has a spa, which features aromatherapy, body treatments, and facials.

How close is Hakone Suishoen to downtown Hakone?

Hakone Suishoen is 1.1 mi away from Hakone.

Hakone Suishoen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 113 reviews
Rating 8 - Good. 8 out of 113 reviews
Rating 6 - Okay. 3 out of 113 reviews
Rating 4 - Poor. 2 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Y.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to enjoy onsen and Japanese food.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Haddon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service/food and the grounds are stunning.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay with clean spacious room, great food and nice private and public onsen baths
Stayed 1 night in May 2023
Verified

10/10 Excellent

Alexander Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy, excellent food
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Can Biao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, environment, services, food everything is excellent
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay here! Super friendly staff and love the beautiful heritage of the hotel.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service, amazing food and beautiful grounds!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hin Pang

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Eng Wah Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good and staff friendly. In-room onsen is well maintained and clean
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk).
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food were excellent. The staff went out of their way to accommodate us.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tinsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So amazing

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly incredible experience from start to finish. Service first class, food impeccable and room and grounds picture-perfect. Cannot wait to return.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every single yen.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ryokan stay in Hakone with private onsen. The rooms were spacious and comfortable. Breakfast and dinner were some of the best food we’ve had in Japan. Kimonos were provided to wear for meals. All the staff are super friendly and service was top notch.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Sanjuanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024