10/10 Excellent
Saraiah
Traveled with partner
Jul 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The rooms were slightly outdated, but nothing worth losing a star over. The view was out of this world (second floor oceanfront room), the service was outstanding, the food and drinks were consistently good (including the cafe), the valet was amazing and so attentive and kind. The manager called within a half hour of us checking out to see how our stay was, which is incredibly great customer service.
We also got engaged on this trip, my fiancé (YAY) enlisted the help of a few staff and I can’t say enough about them. Mikey cleared the beach for us, took videos and photos, had glasses of champagne ready for us after, the sand was even smoothed out for us. It was a beautiful experience. He went above and beyond and made it happen for us. Everyone at the tiki bar, restaurant, and outdoor areas were informed beforehand of the engagement and cheered and congratulated us after. It was truly perfect and magical.
The only things we’d suggest improving are the following:
- On demand movie/tv options
- Updating the doors leading to the balcony. Maybe something you can see through?
- Later hours for the pool/bar. People are on vacation and wanting to be out longer and experience the resort and ammentities.
We will be back here every single year. If you’re considering staying here, do it, you won’t regret it!
Saraiah
Stayed 4 nights in Jul 2025
