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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
3-star hotel near Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Indoor pool
Exterior
Fitness facility
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 288 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(47 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(43 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Iowa Events Center and Community Choice Credit Union Convention Center. Also, Casey's Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Iowa Events Center - 5 min walk - 0.3 miles
  • Community Choice Credit Union Convention Center - 8 min walk - 0.5 miles
  • Casey's Center - 10 min walk - 0.5 miles
  • EMC Expo Center - 11 min walk - 0.6 miles
  • Des Moines Civic Center - 16 min walk - 0.9 miles

Getting around

  • Des Moines International Airport (DSM) - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪Caribou Coffee - ‬13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel near Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Comfort Inn & Suites Event Center
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,011 reviews
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The price is $113
Jul 8 - Jul 9
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

How close is Holiday Inn Downtown - Mercy Area by IHG to the airport?

Holiday Inn Downtown - Mercy Area by IHG is 6.1 mi (20-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Jun 14, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area by IHG have an airport shuttle?

Holiday Inn Downtown - Mercy Area by IHG offers a free airport shuttle, available from 7:00 AM to 10:30 PM at scheduled times.

Does Holiday Inn Downtown - Mercy Area by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Downtown - Mercy Area by IHG, but buffet breakfast is offered for a fee of USD 10.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Downtown - Mercy Area by IHG?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Downtown - Mercy Area by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant?

Holiday Inn Downtown - Mercy Area by IHG is home to Genevieve Restaurant, which features American cuisine.

Does Holiday Inn Downtown - Mercy Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown - Mercy Area by IHG to downtown Des Moines?

Holiday Inn Downtown - Mercy Area by IHG is 0.8 mi away from Des Moines.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 173 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and we will be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Our room wasn't ready when we checked in, so they gave us a free upgrade to 2 queens. Super friendly staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Carrie

Room was fine
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities
The room was very clean. It probably hadn’t been used in a while as the water was rusty when we turned it on. Also, the tv had no signal which was not a big deal as we were there for a competition and really had no time for tv. The staff was incredibly nice. The room was very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
The parking was inconvenient. We had to park across the street from hotel and there was no good notification of this.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Hailey

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was freezing cold, the room the pool was in was freezing, there was no hot tub, in our room there was a rust stain leaking from the ceiling and draining down the wall staining the tub.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool closed early on a Saturday night. Bartender was RUDE
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Josh

Liked: Amenities
It was a great hotel
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Tara

Disliked: Amenities
No hot water.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

sharon

Liked: Amenities
Nice hotel and clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Deb

Liked: Cleanliness, staff & service
Convenient location. Friendly, helpful staff.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yelena

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were excellent. Parking lot was closed for construction with no convenient access. Not aware of this prior to booking. No AC capability in winter time, apparently. Room and hallways were too warm for my comfort.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Shuttle to our event was very accommodating
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bery clean the staff was amazing. Shuttle to and from our event was great. It is really way better than it looks from the outside! Would stay there again for sure!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food in restaurant.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort
Average room. Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful! The staff was extremely accommodating
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Scot

Liked: Cleanliness, amenities
Everything was clean and staff weree very kind!!!
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Chrystina

Amenities were
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Oct 2025