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Sanchz Aqua Lounge Hotel by Chat Noir

3.0 star property
3-star spa hotel in San Sebastián

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Photo gallery for Sanchz Aqua Lounge Hotel by Chat Noir

Sauna, hot tub, steam room, massages
Sauna, hot tub, steam room, massages
Indoor spa tub
Restaurant
Deluxe Double Room, Garden View | Desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. de los Cerezos, Cuenca, Azuay, 010215
  • Place, San Sebastian Plaza
    ‪11 min drive‬
  • Place, San Francisco Plaza Market
    ‪12 min drive‬
  • Place, University of Cuenca's Orchid Garden
    ‪13 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪22 min drive‬

Room options

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, free WiFi

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Desk, free WiFi

Deluxe Double Room, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Cuenca

San Sebastián stay.Your stay at this San Sebastián hotel places you within 3 miles (5 km) of San Sebastian Plaza and Museum of Modern Art. Iglesia San Sebastián and San Cenaculo Church are also within 3 miles (5 km).

What's nearby

  • San Sebastian Plaza - 11 min drive - 2.2 miles
  • San Francisco Plaza Market - 12 min drive - 2.4 miles
  • University of Cuenca's Orchid Garden - 13 min drive - 2.4 miles
  • Calderon Park - 15 min drive - 2.6 miles
  • New Cathedral of Cuenca - 16 min drive - 2.6 miles

Getting around

  • Rio Yanuncay Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 21 min drive

Restaurants

  • ‪Cervimundo Gastro Pub - ‬18 min walk
  • ‪Bird And Beast - ‬8 min walk
  • ‪Restaurante María Asunción - ‬19 min walk
  • ‪Schubert Specialty Coffee - ‬15 min walk
  • ‪Cristo del Consuelo - ‬17 min walk

About this property

Sanchz Aqua Lounge Hotel by Chat Noir

3-star spa hotel in San Sebastián
Sanchz Aqua Lounge Hotel by Chat Noir offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Sanchz Aqua Lounge Hotel by Chat Noir also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

  • 13 guestrooms or units
  • Full breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Sanchz Aqua Lounge Hotel by Chat Noir offers 13 accommodations. Accommodations offer separate sitting areas and include desks. This Cuenca hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Indoor pool

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sanchez By Chat Noir Cuenca
Sanchez hotel Spa by Chat Noir Hotel
Sanchez hotel Spa by Chat Noir Cuenca
Sanchez hotel Spa by Chat Noir Hotel Cuenca

Frequently asked questions

How close is Sanchz Aqua Lounge Hotel by Chat Noir to the airport?

Sanchz Aqua Lounge Hotel by Chat Noir is 4.4 mi (21-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Sanchz Aqua Lounge Hotel by Chat Noir?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Sanchz Aqua Lounge Hotel by Chat Noir on May 3, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sanchz Aqua Lounge Hotel by Chat Noir have an airport shuttle?

Airport shuttle services are not available at Sanchz Aqua Lounge Hotel by Chat Noir.

Does Sanchz Aqua Lounge Hotel by Chat Noir offer free breakfast?

Sanchz Aqua Lounge Hotel by Chat Noir offers free full breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Sanchz Aqua Lounge Hotel by Chat Noir?

No, there is no casino at this hotel.

What time is check-in at Sanchz Aqua Lounge Hotel by Chat Noir?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Sanchz Aqua Lounge Hotel by Chat Noir?

This hotel offers free self parking.

Does Sanchz Aqua Lounge Hotel by Chat Noir have a pool?

Sanchz Aqua Lounge Hotel by Chat Noir features an indoor pool.

Does Sanchz Aqua Lounge Hotel by Chat Noir have a restaurant?

Yes, there is a restaurant on site.

Does Sanchz Aqua Lounge Hotel by Chat Noir have a spa?

This hotel has a spa, which features massages.

How close is Sanchz Aqua Lounge Hotel by Chat Noir to downtown Cuenca?

Sanchz Aqua Lounge Hotel by Chat Noir is 2.3 mi away from Cuenca.

Sanchz Aqua Lounge Hotel by Chat Noir Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Stayed 2 nights in Dec 2025

2/10 Terrible

Laurie

Traveled with family and small children
Disliked: Amenities
Bad service
Stayed 1 night in Nov 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome people and space.
Stayed 1 night in Sep 2025

6/10 Okay

Esteban

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the pool and the spa
Stayed 1 night in Jun 2025

10/10 Excellent

Jhonny

Business traveler
Liked: Cleanliness, staff & service, amenities
Muy limpio . MUY RECOMENDABLE
Stayed 1 night in Jan 2026

10/10 Excellent

Freddy

Stayed 3 nights in Dec 2025

6/10 Okay

Karla Doménica

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Excelente 💯
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica, Guayaquil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible las instalaciones
Stayed 1 night in Sep 2025

8/10 Good

Maria Ileana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

ANDRES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas estadía, se demoraron un poco en calentar el agua de la piscina
Stayed 1 night in Jul 2025

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Die Hunde haben die ganze Nacht über gebellt, der Vorhang am Fenster ließ sich nicht schließen und extrem kleines Dreibett (!) Zimmer.
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025