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Hotel Vieja Mansion

3.0 star property
3-star hotel in Downtown Cuenca

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Photo gallery for Hotel Vieja Mansion

A spacious lobby with a central staircase, ornate furniture, and potted plants.
A corner of a building with a wooden door, a bench, and a potted plant.
Standard Triple Room | Down comforters, in-room safe, desk, blackout drapes
A laundry room with three stainless steel front-loading washers and dryers, a colorful mural on the wall, and a 'No Smoking' sign.
The entrance of Hotel Vieja Mansion with three flags, a sign indicating the California Kitchen restaurant, and a sign for the 2nd floor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Luis Cordero 5-65, b/w Juan Jaramillo, and Presidente Córdova, Cuenca, Azuay, A01000
  • Place, Río Tomebamba & Calle Larga
    ‪3 min walk‬
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Bathroom sink

Standard Single Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Cuenca

City center stay.At this Downtown Cuenca hotel, you'll be within a 5-minute walk of Río Tomebamba & Calle Larga and Sombrero Museum. Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures are also within half a mile (1 km).

What's nearby

  • Río Tomebamba & Calle Larga - 3 min walk - 0.2 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • University of Cuenca's Orchid Garden - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 9 min walk - 0.5 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 13 min drive

Restaurants

  • ‪hostal | bar yakumama - ‬1 min walk
  • ‪El Mercado Cuenca - ‬1 min walk
  • ‪La Maria Cocina Libre - ‬2 min walk
  • ‪Chiplote - ‬1 min walk
  • ‪Ramen Feliz - ‬2 min walk

About this property

Hotel Vieja Mansion

3-star hotel in Downtown Cuenca
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Vieja Mansion. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cuenca hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Built in 1930
  • Full breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Vieja Mansion offers 22 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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The price is $26
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 23-inch LCD TV

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 5:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club.

We should mention

  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Hotel Vieja Mansion.

Property is also known as

Hotel Vieja Mansion
Hotel Vieja Mansion Cuenca
Vieja Mansion
Vieja Mansion Cuenca
Hotel Vieja Mansion Hotel
Hotel Vieja Mansion Cuenca
Hotel Vieja Mansion Hotel Cuenca

Frequently asked questions

How close is Hotel Vieja Mansion to the airport?

Hotel Vieja Mansion is 1.9 mi (13-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Hotel Vieja Mansion have an airport shuttle?

Hotel Vieja Mansion offers an airport shuttle 24 hours a day, for a charge of USD 10.

Does Hotel Vieja Mansion offer free breakfast?

Hotel Vieja Mansion offers free full breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Vieja Mansion?

No, there is no casino at this hotel.

What time is check-in at Hotel Vieja Mansion?

Check-in start time: 1:30 PM; Check-in end time: 5:00 AM.

Is there free parking at Hotel Vieja Mansion?

Free parking is not available at this hotel.

Does Hotel Vieja Mansion have a pool?

Hotel Vieja Mansion does not have a pool.

Does Hotel Vieja Mansion have a restaurant?

Hotel Vieja Mansion is home to KOLO, which features international cuisine and brunch.

Does Hotel Vieja Mansion have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Vieja Mansion to downtown Cuenca?

Hotel Vieja Mansion is 0.2 mi away from Cuenca.

Hotel Vieja Mansion Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Júlio César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prédio Bonito, mas precisa de manutenções.

O prédio é mt bonito! No início levei um susto qdo disseram q eles ñ trabalhavam com o Hoteis.com há 3 anos! Mas, depois, localizaram minha reserva. Fora este susto, o atendimento foi mt bom. Alguns detalhes precisam ser melhorados, principalmente, no banheiro: Vazamento de água no box para o restante do banheiro; a localização do papel higiênico (molha); a torneira da pia estava solta e tb a falta de uma saboneteira (infelizmente, comum no Peru e Equador).
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, cozy hotel. The Staff is super friendly and always willing to help. The one thing that was a bit bad well not bad but sort of uncomfortable is that there was no heating in the room and it got really chilly in the evening and morning but the comforter was sufficient to stay warm. There is a restaurant (Kolo) on the top floor and the food is super good and the Staff there super friendly.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Colbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable location, quaint hotel

Fantastic location - very close to Calle Larga (the main road with tons of great food and nightlife) . It's called "old mansion" for a reason - the decorations were well within the theme! Along with this theme, the keys were super old and there was only key per room; we were asked to leave it at the desk if we wanted to have the room cleaned (no big deal though). For extra amenities: the Wifi was reliable and breakfast was included. The staff was always responsive and the rooms were decent though a bit on the smaller end. Overall a good stay!
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Graham

Disliked: Property conditions & facilities, room comfort
This was a short term st
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

Perfect location. Amazing old colonial hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street. Close to everything. On site restaurant very good
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Perfect location. Amazing old hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Andre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Não aconselho

Nunca mais volto nesse hotel. Apesar da localização ser muito boa, o hotel deixa a desejar. Não tem água quente na torneira e no banho mescla água quente com água gelada um horror! Café da manhã péssimo. O piso do hotel parece um tabuleiro de madeira, qualquer movimento feito o hotel inteiro ouve. Não tem aquecedecor e quase morremos de frio a noite. Não recomendo. Custo altíssimo para o pouco que oferece.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Near the center of the old town and walkable to most attractions. Older hotel in excellent condition. All rooms open to covered courtyards and have period decor. Hot water takes a few minutes but is plentiful. Hotel also runs the laundry next door for same day service. Breakfast is good and dinners are excellent. There are other dining options nearby as well.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Hemda

we love and recomand to stay in this hotel
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel Vienja Manion

Clean, Quaint hotel - right in the heart of the city. Easy access and convenient.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old World Charm in Great Location

Lovely space. Old school. Nice people. Good breakfast. Great location. Kinda creaky, and noise carries through its open spaces, and the hot water was slow to kick in, but full of character.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful historic property,very friendly staff
Stayed 6 nights in Feb 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Can't beat the location and the people working in the hotel were very accommodating. Considering the price, I don't think one can expect much more but if you want good light and a comfortable bathroom, this hotel is lacking in those areas.
Stayed 6 nights in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location between Plaza and river. Very good meals. Great staff. Beautiful interior, like on its Web site
Verified

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuenca y Hotel Vieja Mansion un paraiso

Excelente servicio.. personal muy amable.. siempre pendiente que el turista este bien servido..
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
El lugar estuvo excelentemente ubicado. Un poco de problema al realzar el check-in. Las habitaciones algo frías. El desayuno estuvo bien.
Verified

4/10 Poor

Jason A

Disliked: Property conditions & facilities, room comfort

Good location, little else

A good location, but a poor hotel. When checking in, no staff member could be found. I called out and looked around for 5 minutes before someone arrived. No record of my reservation seemed to exist and I signed a pad to check in. The room was freezing and the man on the desk loaned me a portable heater. This made it tolerable. The shower was freezing and took 10 minutes to warm up. The bathroom was even colder than the bedroom! The Wi-Fi was atrocious and hardly ever worked. The reception man insisted that I used the room phone, when I wanted to confirm my tour. Every other hotel in Ecuador I stayed in called for me. On Christmas day, my room wasn't cleaned, as there is no spare key when the owner is away. I was given another room, which was slightly better, as the shower warmed up in 5-6 minutes. On the plus side, the breakfast was good. When I checked out, again no staff member could be found, after 5 minutes of looking and calling out, I looked over the desk and saw a pair of feet, this was someone fixing the wires on the computer. He looked around and he finally found the reception staff member, who was working in the laundry next door, that is part of the hotel. The hotel does have a good location and is only a short walk to nightlife and all of the attractions of Cuenca. However, there are many hotels with a similar location, they would be a better option, hopefully.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo este hotel

Bastante bien
Verified

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel very close to everything

I have stayed at this hotel several times as it is very convenient to restaurants, bars, cafes, the river, as well as a very short walk to the cathedral and other historical places. It is also a beautiful hotel, the breakfast is very good, the staff is helpful. I plan to stay there in the future as well.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Never again...

Not even a faucet for hot water in the sink? Checking out was a nightmare. Since their internet was down they couldn't run our credit cards, including the one I made a deposit with. We were delayed with this nonsense for a solid hour and we almost missed our flight. Terrible. They were reasonably nice about it, but what an awful experience it was.
Verified

8/10 Good

Margrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Great stay. ..nice folks and nice place
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Recommandé

Très belle maison coloniale dans le centre historique.Chambre sympa mais un peu exigue et manque de détais pratiques(pour surpendre les linges,poser les trousses de toilettes. etc..)
Verified

10/10 Excellent

Byrl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location & breakfast for the price!

Perfect location close to main cathedrals, restaurants, shopping, etc. Fantastic breakfast with eggs, bacon, fruit, coffee and the best bread we've had in a while. Only minor issue was the rooms were a little bit cold.
Verified

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice location, very expensive

It's a nice colonial house at the cuenca's historical center. The building is beautyfull and in excellent conditions. The staff is friendly. I pay 105 for a triple room But what you pay is super overated about what the hotel could offer to you. Cold rooms with cheap blankets. Poor breakfast. No parking. 20" tv with 15 channels. Drunks making noise at 3 am, whose lately was complaining because my Child was playing at 11 am. In my opinion, you could pay extra 5 dollars and stay in the best hotel of town o pay a third or a half and stay in a similar hotel
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatiful hotel in great location

I spent two great nights at the hotel. The room was charming, comfortable and clean, and the staff was pleasant. The location of the hotel is great! It is only a block or two from some of my favorite restaurants and coffee shops, as well as the river separating the old town from the new. It is also only a few blocks from the main square and the cathedral.