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Hotel Victoria

3.5 star property
3.5-star Victorian hotel in Downtown Cuenca

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Photo gallery for Hotel Victoria

Interior detail
King Suite with Balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Exterior
Family Suite | View from room
Breakfast, lunch, dinner served; garden views
Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Map
Calle Larga 6-93 Y Borrero, Cuenca, Azuay, 10104
  • Popular LocationRío Tomebamba & Calle Larga1 min walk
  • Popular LocationCalderon Park7 min walk
  • Popular LocationAlejandro Serrano Aguilar Stadium11 min walk
  • AirportCuenca (CUE-Mariscal Lamar)11 min drive

Room options

Similar properties

Exterior
Mansión Alcázar Boutique Hotel
Breakfast included
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (221)
The price is $123
per night
$135 total
includes taxes & fees
May 17 - May 18
Mansión Alcázar Boutique Hotel

About the neighborhood

Cuenca

Downtown Cuenca stay.With a stay at this Downtown Cuenca hotel, you'll be steps from Río Tomebamba & Calle Larga and Inter-American Center of Popular Arts. Museum of the Aboriginal Cultures and Las Conceptas Museum are also within half a mile (1 km).

What's nearby

  • Río Tomebamba & Calle Larga - 1 min walk
  • Calderon Park - 7 min walk
  • New Cathedral of Cuenca - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 11 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • Goza - 1 min walk
  • Chill & Chela Brew Pub - 3 min walk
  • La cigale - 3 min walk
  • El Mercado Cuenca - 3 min walk
  • Chill & Chela Brew Pub - 3 min walk

About this property

Hotel Victoria

3.5-star Victorian hotel in Downtown Cuenca
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Victoria. Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • English breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Victoria offers 23 accommodations with washers/dryers and safes. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Piano

Accessibility

  • Elevator

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Victoria Cuenca
Victoria Cuenca
Hotel Victoria Hotel
Hotel Victoria Cuenca
Hotel Victoria Hotel Cuenca

Frequently asked questions

How close is Hotel Victoria to the airport?

Hotel Victoria is 2 mi (12-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Hotel Victoria have an airport shuttle?

Airport shuttle services are not available at Hotel Victoria.

Does Hotel Victoria offer free breakfast?

Hotel Victoria offers free English breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Victoria?

No, there is no casino at this hotel.

What time is check-in at Hotel Victoria?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Victoria?

This hotel offers free self parking.

Does Hotel Victoria have a pool?

Hotel Victoria does not have a pool.

Does Hotel Victoria have a restaurant?

Hotel Victoria is home to El Jardin, which features garden views.

Does Hotel Victoria have a spa?

There are no spa services available at this hotel.

How close is Hotel Victoria to downtown Cuenca?

Hotel Victoria is 0.3 mi away from Cuenca.

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 132 reviews" "
Rating 8 - Good. 20 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

tim

Stayed 1 night in Mar 2023

10/10 Excellent

ignacia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was EXCEPTIONAL.!! I really enjoyed the staff they were sweet, friendly and extremely helpful. This is the place I will be staying when in Cuenca. Everything was a walk away.

10/10 Excellent

Tere

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service, the rooms are very clean and comfortable, the staff are super nice and friendly, breakfast was very good!!
Stayed 1 night in Nov 2022

10/10 Excellent

Cyril

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous and went out of the way to assist us. Overall a very pleasant experience.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Amazing room 4 star restaurant
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Victoria was lovely and in an excellent location. It was spotless and the service at the hotel and restaurant was superb. We enjoyed using the upstairs sitting area outside of our room and the view from the balcony was fabulous. The only reason we did not give Hotel Victoria at the highest rating for comfort as the bed was a bit hard for our preference.
Stayed 3 nights in Aug 2022

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top-notch, especially all of the front desk staff. The amenities and room are comfortable and on the nicer side for Ecuador hotels, wonderful breakfast and bar area with established staff. Beds can be firm everywhere in Ecuador so don't hold this against the property because the pillows are great; as well, there is noise if on the street side (because it's so convenient for old town walking naturally), but it quiets down by about 10pm so it's acceptable if you want a larger family suite, and the convenience of being so close to the riverwalk and the main city attractions/walkable, which is key. Everything overall was so wonderful that we would definitely come back for a future stay.
Stayed 3 nights in Aug 2022

8/10 Good

Greta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2022

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again. The breakfasts were amazing!!!
Stayed 2 nights in May 2022