87.0% Based on 424 reviews TripAdvisor Traveler Rating 4.5 out of 5

Enter dates to see availability

Hotel Description

3.5-star Victorian hotel with free WiFi

On riverwalk

With a stay at this Cuenca hotel, you'll be steps from Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures. Las Conceptas Museum and Puente Roto are also within half a mile (1 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. There's no skimping on freebies - guests receive free English breakfast, free WiFi, and free self parking. A business center, a coffee shop, and a garden are also on offer.

Free WiFi, plasma TVs

Featuring conveniences like washers/dryers and living rooms, the 23 guestrooms also offer free WiFi and plasma TVs with cable channels. Other amenities include room service, free bottled water, and safes.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$72 per night

Romantic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double or Twin Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend out of 424 reviews

Excellent 277
Good 107
Average 20
Poor 9
Terrible 11
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and a garden are also featured at Hotel Victoria. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available. This Victorian Cuenca hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • English breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cuenca (CUE-Mariscal Lamar) (3.1 km / 2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Hotel Victoria offers 23 accommodations with washers/dryers and safes. Accommodations offer separate living rooms. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • Living room
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served free English breakfast daily from 7:00 AM to 10:30 AM. Additionally, cooked-to-order breakfast is available daily for a fee.

El Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Airport transportation is offered on request. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Airport shuttle fee per child: USD 5.00 (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Victoria Cuenca
  • Victoria Cuenca

You should know

  • Hotel Victoria offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.