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Socialtel Cuenca

3.0 star property
3-star hostel in Downtown Cuenca

Choose dates to view prices

Photo gallery for Socialtel Cuenca

Bar (on property)
Front of property
City view
Lobby lounge
Unique Room | Free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Larga 7-93 y Luis Cordero, Calle Larga, Cuenca, Cuenca
  • Calderon Park
    ‪5 min walk‬
  • New Cathedral of Cuenca
    ‪7 min walk‬
  • Alejandro Serrano Aguilar Stadium
    ‪9 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Unique Room

Unique Room | Free WiFi, bed sheets

Unique Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Room Shared Bathroom

Free WiFi, bed sheets

Small Room Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Free WiFi, bed sheets

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 161 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room Superior

Free WiFi, bed sheets

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Economy

Free WiFi, bed sheets

Double Room Economy

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Superior

Free WiFi, bed sheets

Suite Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Cuenca

Downtown Cuenca stay.At this Downtown Cuenca hostel, you'll be within a 5-minute walk of Río Tomebamba & Calle Larga and Sombrero Museum. Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures are also within half a mile (1 km).
View more Hostels in CuencaOpens in a new window

What's nearby

  • Río Tomebamba & Calle Larga - 3 min walk - 0.2 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 9 min walk - 0.5 miles
  • Mall del Rio - 3 min drive - 1.5 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 15 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Sunrise Cafe - ‬2 min walk
  • ‪Goza - ‬3 min walk
  • ‪El Mercado Cuenca - ‬1 min walk
  • ‪Bumba - ‬3 min walk
  • ‪Thai Connection - ‬3 min walk

About this property

Socialtel Cuenca

3-star hostel in Downtown Cuenca
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. A rooftop terrace, a library, and multilingual staff are also featured at Socialtel Cuenca.

This 3-star Cuenca hostel is smoke free.

  • 67 guestrooms or units
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • Dining venue
Socialtel Cuenca offers 67 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 4 to 5 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 5 for adults, and USD 4 to 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Selina Cuenca Hostel

Frequently asked questions

How close is Socialtel Cuenca to the airport?

Socialtel Cuenca is 2.1 mi (12-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Socialtel Cuenca have an airport shuttle?

Airport shuttle services are not available at Socialtel Cuenca.

Does Socialtel Cuenca offer free breakfast?

Free breakfast isn’t offered at Socialtel Cuenca, but full breakfast is offered for a fee of between USD 4 and 5 for adults, USD 4 and 5 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Socialtel Cuenca?

No, there is no casino at this hostel.

What time is check-in at Socialtel Cuenca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Socialtel Cuenca?

Free parking is not available at this hostel.

Does Socialtel Cuenca have a pool?

Socialtel Cuenca does not have a pool.

Does Socialtel Cuenca have a restaurant?

Yes, there is a restaurant on site.

Does Socialtel Cuenca have a spa?

There are no spa services available at this hostel.

How close is Socialtel Cuenca to downtown Cuenca?

Socialtel Cuenca is 0.2 mi away from Cuenca.

Socialtel Cuenca Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 7 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
I liked my spacious room. I liked the view from my room. It was very noisy… Especially Thursday through Sunday. I tried to get breakfast on one morning. They were supposed to open at 7:30 AM. I was unable to get a cup of coffee at that time and it was close to 8 AM before they had breakfast ready. Due to time constraints, I left before I was able to have breakfast.
Stayed 7 nights in Feb 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Marcia

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Traveled with family
Liked: Amenities
Ruido y falta de agua caliente Excelente personal
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly staff!
Stayed 1 night in Jul 2024

4/10 Poor

Stephanie

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. Wonderful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the BEST hotels in cuenca

Our stay was great! We always come back to selinas everytime we travel to cuenca.
Stayed 3 nights in Feb 2024

10/10 Excellent

ALisa

Stayed 7 nights in Nov 2023

10/10 Excellent

Nayeli

Stayed 2 nights in Oct 2023

6/10 Okay

Walter

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged more than Expedia promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
Stayed 8 nights in Jul 2022

10/10 Excellent

Ana Daniely

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante e funcionários muito atenciosos. Uma pena não ter restaurante la.
Stayed 1 night in Mar 2022

8/10 Good

Jorge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y servicios incluidos
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y el hotel es realmente espectacular
Stayed 2 nights in Sep 2020

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walking distance to lots of places. Lovely building, can easily get lost in it!
Stayed 3 nights in Dec 2019

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuenca Ecuador

Good location, carpets look dirty and outdated. Front desk personnel were spotty, sometimes friendly sometimes they didn't want to be bothered. Bar staff unfriendly and dismissive.
Stayed 2 nights in Nov 2019

10/10 Excellent

Tsvetelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular architecture, central location

This is the most spectacular architectural hostel I’ve ever stayed in. It’s a piece of art and if you like beautiful buildings and impressive architecture, this place is a must visit. Our room was facing the street and we stayed over the weekend, so it was a bit loud but a good pair of earplugs would do the job. There were USB plugs near the bed and the mattress was comfortable. There was hot water in the shower. Actually, there was almost no cold water which was strange. There was a hairdryer as well. We spotter two huge cockroaches on the balcony but luckily not on the room. All the staff was very friendly, nice and helpful. Breakfast was fine but definitely not amazing. Unfortunately, only American coffee was included to the prepaid breakfast, so to get a good coffee, we had to pay extra. The only thing I didn’t like was the common kitchen. It looked disgusting. Like REALLY disgusting. Unfortunately, the guests didn’t help keeping the place clean either. To my surprise, there was no kettle to warm some water. There was a nice big terrace too. It might be good to cover the cushions when it rains, so people can actually use the sitting area when it stops raining.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Selina, Cuenca- Ecuador

Traveled with family
Disliked: Staff & service, amenities
Unfriendly stuff, poor attention when I had ask for an extra pillow- never got it, and they forgot to supply with shampoo, toilet paper and soap.
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is a weird "hotel." I don't actually consider it a hotel. I consider it a hostel. But it's not only a hostel, there's a co-working space as well, a movie theater, and a party room/space. I think it's trying to be too much at once. I was disappointed that when I got there, I didn't even have toilet paper in my room! (Very quickly remedied by the staff there though, so that's a good thing.) Bring your own toilet paper, your own soap, your own shampoo, conditioner and don't forget to pack your hair dryer. You will also need towels. It is also *not* accessible to wheelchair users. It doesn't have an elevator and the breakfast area was three floors down from my room. That being said, the staff is excellent, and the location can't be beat. However, I think there needs to be some truth in advertising. This is a hostel, not a hotel.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cool and handsome guys who were very helpful! Very nice place!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place following the Selina style but horrible WiFi for a place targeting Digital Nomads. It came back and forward all the time, no estable connection. Breakfast options were very poor.
Stayed 1 night in May 2019