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NASS Pinar del Lago

3.5 star property
3.5-star hotel in San Sebastián

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Photo gallery for NASS Pinar del Lago

LED TV
Property entrance
LED TV
Interior detail
Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111
  • New Cathedral of Cuenca
    ‪6 min drive‬
  • Calderon Park
    ‪6 min drive‬
  • Mall del Rio
    ‪6 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Living area | LED TV

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

  • 323 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Private Bathroom, Garden Area

Standard Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Standard Triple Room, Private Bathroom, Garden Area

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Superior Triple Room, Private Bathroom, Garden Area

Superior Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Superior Triple Room, Private Bathroom, Garden Area

  • 377 sq ft
  • River view
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Cuenca

San Sebastián stay.Your stay at this San Sebastián hotel places you within 2 miles (3 km) of San Sebastian Plaza and Museum of Modern Art. San Cenaculo Church and Church of Santo Domingo are also within 3 miles (5 km).

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min drive - 2.6 miles
  • New Cathedral of Cuenca - 6 min drive - 2.4 miles
  • Calderon Park - 6 min drive - 2.4 miles
  • Río Tomebamba & Calle Larga - 6 min drive - 2.6 miles
  • Mall del Rio - 6 min drive - 2.6 miles

Getting around

  • 14n - Antonio Borrero Station - 14 min drive
  • Gran Colombia Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 18 min drive

Restaurants

  • ‪Common Grounds - ‬3 min drive
  • ‪BQ Sport - ‬10 min walk
  • ‪Cristo del Consuelo - ‬2 min drive
  • ‪La Fornace - ‬4 min drive
  • ‪El Arriero - ‬4 min drive

About this property

NASS Pinar del Lago

3.5-star hotel in San Sebastián
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. A roundtrip airport shuttle is free (available 24 hours). The business-friendly NASS Pinar del Lago also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
NASS Pinar del Lago offers 17 accommodations with minibars and hair dryers. LED televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Russian, Spanish

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  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 10 percent for credit card payments
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 13 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

NASS Pinar Lago Hotel Cuenca
NASS Pinar Lago Hotel
NASS Pinar Lago Cuenca
NASS Pinar Lago
NASS Pinar del Lago Hotel
NASS Pinar del Lago Cuenca
NASS Pinar del Lago Hotel Cuenca

Frequently asked questions

How close is NASS Pinar del Lago to the airport?

NASS Pinar del Lago is 3.9 mi (18-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at NASS Pinar del Lago?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at NASS Pinar del Lago on Jun 10, 2025 start from $40.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NASS Pinar del Lago have an airport shuttle?

NASS Pinar del Lago offers a free airport shuttle, available 24 hours a day.

Does NASS Pinar del Lago offer free breakfast?

NASS Pinar del Lago offers free continental breakfast every day from 7 AM to 10 AM.

Is there a casino at NASS Pinar del Lago?

No, there is no casino at this hotel.

What time is check-in at NASS Pinar del Lago?

Check-in begins at 2 PM.

Is there free parking at NASS Pinar del Lago?

This hotel offers free self parking.

Does NASS Pinar del Lago have a pool?

NASS Pinar del Lago does not have a pool.

Does NASS Pinar del Lago have a spa?

There are no spa services available at this hotel.

How close is NASS Pinar del Lago to downtown Cuenca?

NASS Pinar del Lago is 2 mi away from Cuenca.

NASS Pinar del Lago Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 9 out of 61 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

taek

Stayed 2 nights in Jan 2024

10/10 Excellent

MONICA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in Dec 2023

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Stayed 1 night in Oct 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service
Staff was nice but i had to go around the hotel to find a person around.
Stayed 1 night in Oct 2023

2/10 Terrible

Jorge

Stayed 1 night in Dec 2022

6/10 Okay

Daniel, Chicago

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
Stayed 1 night in Jan 2021

10/10 Excellent

Tamara, NC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
En muy malas condiciones los colchones y almohadas de las habitación.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and property are perfect for what I was looking for. Really enjoyed my stay at this property
Stayed 1 night in Feb 2019

8/10 Good

Francisco, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place if you want to save money. It has the basic features that you need for staying a couple of nights: WiFi, a clean and comfortable room and is five dollars away from the airport.
Stayed 1 night in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Cuenca

This was a trip by my wife and I to visit a government office. From the moment we arrived, we were warmly greeted and staff made sure we were comfortable and had any/all questions answered. Service was superb. No problems attending our meeting as our stay was comfortable and hotel organized.
Stayed 1 night in Nov 2018

2/10 Terrible

mauricio , Guayaquil

Disliked: Cleanliness, property conditions & facilities, room comfort

They don’t keep my reservation available

I call them 12 hours in advance trying to re confirm my reservation even that when I arrive at the Hotel my reservation was not available. The hotel was full. Even that the person in the front desk help us giving us options.
Stayed 1 night in Dec 2017

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional, Helpful and Friendly

When I checked into hotel the staff was very friendly and helpful, had a Bi-Lingual speaking person at front desk which was great since I speak very little Spanish. I confirmed that they did have TV in room but I forgot to ask if it had English channels which I found it did not. I went back to check-in counter and stated I would like a refund I wanted to have TV in English. The Staff contacted the owner who came and spoke with me and once he heard my request and why he could not of been more gracious and helpful, not only did he give me back my refund he found us another nice hotel ( Engish channels) and even got us a taxi to take. us there. The owner stated that he has ordered Direct TV which is the cable you need to have English channels. He was very pleasant and also told us of other upgrades he had done and is planning.l look forward to staying here on my next visit to Cuenca.. Lovely hotel in great location.
Stayed 1 night in Sep 2017

8/10 Good

Fabian, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce hotel, good neigborhood

It was a good experience in this hotel, nice and clean to rest, Location good when you have car to move but stil Nice
Stayed 8 nights in Aug 2017

2/10 Terrible

Irene

Traveled with family
Disliked: Staff & service

Desastre de atención

Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento de dar una solución.
Stayed 6 nights in Nov 2024

8/10 Good

Mario

Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

roberto

Traveled with family
Disliked: Property conditions & facilities, room comfort

Decepcionante

La verdad el precio-calidad, no lo amerita. Desayunos muy pobres, el servicio con lo justo pues hay poquisimo personal. El wifi un desastre, el agua caliente intermitente. No volveria.
Stayed 2 nights in Jan 2023

8/10 Good

Gioconda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

STEFANI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la habitación amplia y cómoda el desayuno estuvo bien y la limpieza en general bien lo recomiendo

8/10 Good

Rosita

Traveled with family
Liked: Staff & service, room comfort
Excelente ubicación. Cómodo para pocos días. Deben mejorar las instalaciones, muebles y toallas, ya se nota el desgaste.
Stayed 2 nights in Nov 2022

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

César Augusto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021