95.0% Based on 389 reviews TripAdvisor Traveler Rating 4.5 out of 5

Enter dates to see availability

Hotel Description

4-star historic hotel perfect for exploring Cuenca

City center stay

With a stay at this Cuenca hotel, you'll be steps from San Cenaculo Church and a 5-minute walk from Church of Santo Domingo. San Sebastian Plaza and San Francisco Plaza Market are also within half a mile (1 km).

Full-service spa, spa tub

A full-service spa, 2 restaurants, and a spa tub are all featured at this boutique hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and valet parking.

Free WiFi, LED TVs

The 19 individually decorated guestrooms offer free WiFi and room service. LED TVs come with satellite channels, and other amenities include free newspapers and free bottled water.

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$216 per night

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

95.0% of guests recommend out of 389 reviews

Excellent 314
Good 60
Average 7
Poor 3
Terrible 5
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>5.0</span> out of 5
Service <span>5.0</span> out of 5

About the Mansión Alcázar Boutique Hotel

Location Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay 010104

Property Features

Mansión Alcázar Boutique Hotel offers its guests a full-service spa, a spa tub, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 710 square feet (66 square meters) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the business-friendly Mansión Alcázar Boutique Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. This 4-star Cuenca hotel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 conference rooms
  • 710 sq ft of conference space
  • 66 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Cuenca (CUE-Mariscal Lamar) (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Mansión Alcázar Boutique Hotel offers 19 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

CASA ALONSO - Overlooking the garden, this bar specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a steam room.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

  • Hot stone massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 15
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8.54 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansión Alcázar Boutique Hotel Cuenca
  • Mansión Alcázar Boutique Hotel
  • Mansión Alcázar Boutique Cuenca
  • Mansión Alcázar Boutique
  • Mansion Alcazar Cuenca

Promotions

Free food and beverage for 4 (per day)

Book a stay for travel now-September 16, 2020 in a rate plan displaying the “Free food and beverage for 4 (per day)” tag and receive tea and snacks at the lobby from 4:30-6:30 PM every day.


Must book a rate plan displaying the “Free food and beverage for 4 (per day)” to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Free airport transfer (by request)

Book a stay for travel now-September 16, 2020 in a rate plan displaying the “Free airport transfer (by request)” tag and receive round-trip transportation for up to 4 guests.


Must book a rate plan displaying the “Free airport transfer (by request)” to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.