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Mansión Alcázar Boutique Hotel

4.0 star property
4-star historic hotel in Downtown Cuenca

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Photo gallery for Mansión Alcázar Boutique Hotel

A spacious courtyard with a fountain, seating areas, and a chandelier.
Creator video - submitted by Destination Zoomer
A spacious atrium with a fountain, multiple seating areas, and a balcony with greenery.
A spacious atrium with a central fountain, ornate chandeliers, and lush greenery.
An interior with a high ceiling, large windows, and multiple balconies.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

A large bed with a canopy, a bedside table with a lamp, and a window with curtains.

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A neatly made bed with white linens and two rolled towels placed on the bed.

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a book titled 'Ecuador', a hat, and a view of the outside through large windows.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a large bed, wooden headboard, a decorative wall panel, a nightstand with a lamp, and a wardrobe.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Superior Twin Room, 2 Twin Beds

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

A hotel room with a large bed, a sofa, a small table with chairs, and a desk with a lamp.

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Traditional Suite, 1 King Bed

A hotel room with a large bed, two nightstands, a canopy bed, and a decorative wall piece.

Traditional Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

A hotel room with two beds, a sitting area with a chair, a small table with a vase of flowers, and a brick fireplace.

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Cuenca

Downtown Cuenca stay.A stay at this Downtown Cuenca hotel places you steps from San Cenaculo Church and within a 5-minute walk of Church of Santo Domingo. Iglesia San Sebastián and San Sebastian Plaza are also within half a mile (1 km).

What's nearby

  • Calderon Park - 3 min walk - 0.2 miles
  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Convent of the Assumption - 3 min walk - 0.2 miles
  • San Sebastian Plaza - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles

Getting around

  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 7 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬3 min walk
  • ‪Raymipampa - ‬5 min walk
  • ‪Café San Sebas - ‬5 min walk
  • ‪Mansion Matilde - ‬6 min walk
  • ‪Café Del Parque - ‬5 min walk

About this property

Mansión Alcázar Boutique Hotel

4-star historic hotel in Downtown Cuenca
Mansión Alcázar Boutique Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. Spa services, a library, and multilingual staff are also featured at the business-friendly Mansión Alcázar Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cuenca hotel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mansión Alcázar Boutique Hotel offers 19 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cuenca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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  • Restaurant
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  • Parking available
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch LED TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel
Mansión Alcázar Boutique Cuenca
Mansión Alcázar Boutique
Mansion Alcazar Cuenca
Mansion Alcazar Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel
Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel Cuenca

Frequently asked questions

How close is Mansión Alcázar Boutique Hotel to the airport?

Mansión Alcázar Boutique Hotel is 2.2 mi (7-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Mansión Alcázar Boutique Hotel?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Mansión Alcázar Boutique Hotel on Sep 7, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mansión Alcázar Boutique Hotel have an airport shuttle?

Mansión Alcázar Boutique Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 13 per person, one-way.

Does Mansión Alcázar Boutique Hotel offer free breakfast?

Mansión Alcázar Boutique Hotel offers free cooked-to-order breakfast every day from 7 AM to 10 AM.

Is there a casino at Mansión Alcázar Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Mansión Alcázar Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Mansión Alcázar Boutique Hotel?

Free parking is not available at this hotel.

Does Mansión Alcázar Boutique Hotel have a pool?

Mansión Alcázar Boutique Hotel does not have a pool.

Does Mansión Alcázar Boutique Hotel have a restaurant?

Mansión Alcázar Boutique Hotel is home to CASA ALONSO, which features local and international cuisine, garden views, and light fare.

Does Mansión Alcázar Boutique Hotel have a spa?

This hotel has a spa, which features aromatherapy, massages, and mani/pedis.

How close is Mansión Alcázar Boutique Hotel to downtown Cuenca?

Mansión Alcázar Boutique Hotel is 0.2 mi away from Cuenca.

Mansión Alcázar Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 320 out of 376 reviews
Rating 8 - Good. 32 out of 376 reviews
Rating 6 - Okay. 11 out of 376 reviews
Rating 4 - Poor. 5 out of 376 reviews
Rating 2 - Terrible. 8 out of 376 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and service were amazing
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast, clean rooms, amazing staff very helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jay Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
My stay was so wonderful , I can’t wait to visit again ! Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities
Location, clean room, staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old mansion in the colonial center. If you want to travel back to the 19th century, in a good way, highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great clean facilities with wonderful staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tatiana

Great service, clean suite, friendly staff!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities
Loved everything
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

frank

Liked: Cleanliness
Food and service was great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mauri

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that felt like a grand home, excellent service at reception, in dining room and housekeeping, amazing garden. Also very central location near 2 beautiful plazas. Making for Negronis right in the room!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dream stating in such a mansion .Every detail was flawless and the staff was just fantastic .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Amazing service and hospitality. Unlike anything you’ll ever experience in the states everyone was so kind and friendly and went above and beyond for us. The hotel is an absolute beauty and restaurant is delicious! Thank you all
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, amazing gardens, friendly wonderful staff, a calm oasis within the beautiful historic district. Close to so many things; walkable area--no car needed.
Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay. This hotel is gorgeous
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Elroy Elden

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service in an incredible historic setting. Small inconveniences due to building age - like lack of outlets - were easily overlooked.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience! The hotel was perfect fornour needs. And Pablo made sure we had everything we needed. He organized our trasportation and answered all our questions. My only feedback would be to improve the sonorization in the rooms adjacent to the commom areas. In some instances, we had other guests having loud phone conversations while we were trying to nap. Other rooms do not have this issue, but I do think it would be worthwhile improving.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Great location and beautiful hotel.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Victor AGUIAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and the breakfast is super
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very friendly staff! Would gladly stay here again.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully restored building with a lovely garden, immaculate rooms, and in a convenient location.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

TIMOTHY

Liked: Cleanliness, amenities, property conditions & facilities
The best part of my stay eas the staff - they were incrredibly helpful.
Stayed 2 nights in Jul 2025